Losing Bluetooth Audio when using Nav

[britmustangfan]

I sometimes lose my bluetooth audio after navigation has made an announcement, I noticed this yesterday and I switched the input to radio but I couldn't get any audio apart from the nav directions. The system restores when I restart the car...anyone else had this problem, if so, what was the fix?

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[FordIVTteam]

I sometimes lose my bluetooth audio after navigation has made an announcement, I noticed this yesterday and I switched the input to radio but I couldn't get any audio apart from the nav directions. The system restores when I restart the car...anyone else had this problem, if so, what was the fix?

britmustangfan,

Are you using the factory-installed navigation or SYNC Services? Let me know and I'll assit.

Shaay

 

[britmustangfan]

Hi Shaay,

everything is standard, as it left the factory.

Thanks

 

[Ugly John]

I have that problem when I'm using Pandora and Waze, when Waze makes an announcement - but only once in a while. Sometimes the sounds comes back immediately.

I've found that just skipping ahead to the next song fixes the problem.

 

[britmustangfan]

britmustangfan,

Are you using the factory-installed navigation or SYNC Services? Let me know and I'll assit.

Shaay

Hi Shaay, yes everything is factory standard

 

[FordIVTteam]

Hi Shaay, yes everything is factory standard

britmustangfan,

I suggest trying a master reset:http://owner.ford.com/sync-technology/perform-master-reset-sync-myford-touch

You can also check for updates in your Owner account: www.owner.ford.com Once you log in, select the SYNC & HOW TOS tab then select CHECK FOR SOFTWARE UPDATES. Choose REGISTER if you need to create one.

Keep me posted on the outcome.

Shaay

 

[britmustangfan]

Hi Shaay,

I already did a master reset and that didn't fix the problem. It seems from this thread that other owners have had the same issue. The Manual does not metion this; I'll check for software updates.

Thanks

 

[FordIVTteam]

Hi Shaay,

I already did a master reset and that didn't fix the problem. It seems from this thread that other owners have had the same issue. The Manual does not metion this; I'll check for software updates.

Thanks

Hi britmustangfan,

You're welcome. Please keep me posted.

Shaay

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