I was told it wasn't monitored. So also try [email protected] or Vicci Pritchard [email protected]Have you tried emailing [email protected] for an update, assuming that mailbox is still monitored?
Perhaps that's the problem, I would have hoped it wouldn't take more 4 months after ordering for them to realise though, feel sick to my stomach, I can't be arsed to restart the order process and hope if I am lucky Ford may give me a car some time in 2020, I have no faith they won't just go an cancel again.They're just moving from MY19 to MY20 model year manufacture. Maybe there's a change in specs and yours can't be completed to your order?
Which is one of the reasons I went for a car from stock when my custom order was delayed. If you follow the US order threads, Ford is useless at custom orders - US dealers order loads of stock and most people buy dealer-ordered cars off the lot. It makes no sense waiting 6 months for a mass produced car - if I'd known what I know now I wouldn't have bothered...I would have gone straight to dealer stock and had a car 6 months sooner.Perhaps that's the problem, I would have hoped it wouldn't take more 4 months after ordering for them to realise though, feel sick to my stomach, I can't be arsed to restart the order process and hope if I am lucky Ford may give me a car some time in 2020, I have no faith they won't just go an cancel again.
Thanks for that, much appreciated, they've replied already so at least I know why the VIN is no longer valid as they have deserialised it and will plan it into a 2020MY build schedule in the future. No idea what that means for an ETA and I don't know if there are any differences between 19MY and 20MY yet.I was told it wasn't monitored. So also try [email protected] or Vicci Pritchard [email protected]
I'm sure there's a thread on the main forum somewhere, but from memory:Thanks for that, much appreciated, they've replied already so at least I know why the VIN is no longer valid as they have deserialised it and will plan it into a 2020MY build schedule in the future. No idea what that means for an ETA and I don't know if there are any differences between 19MY and 20MY yet.
Thanks trying to find the thread, not great about the passenger seat but not a deal breaker the main thing is there'd better not be any power reduction. Someone else has emailed back to say that due to WLPT and enhanced emission testing changes coming into force, Mustangs will resume build 12th August. I have no idea what that means, but we are looking at Feb/March 2020 at earliest I would think, and no reason to think that my car will be one of the first out of production. Totally fed up with the whole thing, will see if I can find dealer stock close to my spec but doubtful.I'm sure there's a thread on the main forum somewhere, but from memory:
Colour changes: Ruby Red, Ingot Silver and NFG replaced by new colours
Seats: Passenger seat only gets 4-way electric adjustment versus 6-way on the MY19 (so seat base up/down as a whole rather than front and back independently)
You should receive it a lot sooner than that, as my car was built the 1st of August last year and delivered the the 1st week of October, that was with a three week gate release delayThanks trying to find the thread, not great about the passenger seat but not a deal breaker the main thing is there'd better not be any power reduction. Someone else has emailed back to say that due to WLPT and enhanced emission testing changes coming into force, Mustangs will resume build 12th August. I have no idea what that means, but we are looking at Feb/March 2020 at earliest I would think, and no reason to think that my car will be one of the first out of production. Totally fed up with the whole thing, will see if I can find dealer stock close to my spec but doubtful.
Oh ok, I just assumed that I would be right back at the start of the original 6month ish order process. Will see what the dealer can tell me when they get back to me.You should receive it a lot sooner than that, as my car was built the 1st of August last year and delivered the the 1st week of October, that was with a three week gate release delay
I'd expect you'll still have your place in the queue and your wait will be dictated by when they do RHD production runs. The'll likely start scheduling ahead of production restarting for the 2020 so you may know more soon.Oh ok, I just assumed that I would be right back at the start of the original 6month ish order process. Will see what the dealer can tell me when they get back to me.
Hopefully, they will hold a place in the queue and will hopefully get an August build slot. I understand it take about 2 months from leaving the assembly plant to ready for collection so end of October would be best case I think. I've had nothing back from the dealer yet, but Ford told me it's due to WLTP enhanced emissions which seem to be coming in for new registrations on 1st September. I assume they weren't sure it would get her before then, probably effects all EU cars at the moment. I will pester the dealer tomorrow as he said it would take up to 4 days.....even though I found out in about 12hours thanks to the forum members.I'd expect you'll still have your place in the queue and your wait will be dictated by when they do RHD production runs. The'll likely start scheduling ahead of production restarting for the 2020 so you may know more soon.
This is obviously speculation based on what's happened in previous years. Keep pestering the dealer.
That's exactly what i did and it worked very well for me, i did not want to wait 6 months plus for a Mustang, found Bedford Fordstore through Car Wow and they had a car on its way to them with all the extras i wanted only had to wait a month and with the added information provided by Eclipsar i was able to track the progress of my car.Why not try carwow, should find one with a few grand off the price which is in stock