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Great Ford service experience!

natea

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So I know that a lot of people are quick to complain about the Ford service that they have received or the lack of it. I've done it myself. Well I'm here to tell you guys that I just received great service from my local Ford location! There was several Ford employees that were admiring my Stang and some even gave me a few tips on aftermarket installs including the use of tuners. I went to get my sunglasses holder replaced. Yes, guys and gals our Stangs have such things (left side of the steering wheel). All covered under warranty. I would still consider it great service even though the guy that brought my Mustang from the back of the service center revved up my engine a few times. I have an MBRP race cat back so I knew it was mine and could definitely hear her. Then what do you know, she comes around the corner. When I saw the guy I smiled and asked him if he had fun? He embarrassedly smiled and said that she sounded awesome. ;)

:first::ford:
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imjuslazy

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If you have a good dealership experience please share the name of the stealership so others can join in on the fun!
 

EcoBoostang

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Veteran's Ford, Tampa, FL:

Had seat stitching discoloring, the robot failed to paint a portion of my trunk (underside) and there were many flaws in my hood.

All issues are being taken care of, no arguing or fighting. They reached out to Ford and responded in 24 hours. Very friendly, this is my first new car.
 

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520mercenary

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2015 Mustang GT PP
So I know that a lot of people are quick to complain about the Ford service that they have received or the lack of it. I've done it myself. Well I'm here to tell you guys that I just received great service from my local Ford location! There was several Ford employees that were admiring my Stang and some even gave me a few tips on aftermarket installs including the use of tuners. I went to get my sunglasses holder replaced. Yes, guys and gals our Stangs have such things (left side of the steering wheel). All covered under warranty. I would still consider it great service even though the guy that brought my Mustang from the back of the service center revved up my engine a few times. I have an MBRP race cat back so I knew it was mine and could definitely hear her. Then what do you know, she comes around the corner. When I saw the guy I smiled and asked him if he had fun? He embarrassedly smiled and said that she sounded awesome. ;)

:first::ford:
Hey natea! It just so happens that I work in service at the dealership you brought your car to (or at least im 99.99% sure) a southern Arizona Ford dealer? Im not the service advisor you worked with but thank you for the kind words. We really do try and make sure everyones visit is a good one. Sorry for the car handler reving your car up, I can assure you that your car was treated with the upmost respect when it was here getting looked at. If there is anything else please don't hesitate to let us know or just pm me on here!
 
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natea

natea

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Yes it was your dealership! I will never go elsewhere. Sorry lazy, it was Jim Click Ford East Tucson, AZ.
 

520mercenary

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Yes it was your dealership! I will never go elsewhere. Sorry lazy, it was Jim Click Ford East Tucson, AZ.

Haha no worries man! If you need anything in the future let us know :headbang:
 

Wblv17

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You sure you weren't dreaming?


I know I stopped by my dealer last week and to my pleasant surprise the jerk in service was gone and replaced by a nice person.
 

madweazl

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I was always happy with El Cajon Ford in CA. Always easy to work with and good results. They washed my car a number of times when it was in for service free of charge. Sure wish I was still in the area, now I have to find a place I trust out here.
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