347CobraII
Well-Known Member
Exactly ford is not dumb if they left it up to dealers to make the decision they would be losing a lot of money.
Caterpillar we do download and saved to program but we have choice of submitting it to Cat but we always submit it . Cummins we have the choice to do download but we have to do it for warranty work. But if we do Cummins EDS ticket (T/S) they're asking more and more now to attach to EDS. Paccar engine automatically does download saves to program but also later on sends to Paccar. If we use Paccar supportlink to help with diag after we exhaust all other T/S when root cause not found we have to attach download, driver report, and any test we do.
I can see in near future it will be automatic download and send it. So they can see issues there engine are having to help with T/S or software changes.
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