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Friesian

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Yeah thats fine. I found someone that will send me bmr stuff from the us
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Rambl3r

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There is a note on the shipping section of their customer service link.

Note: Unfortunately not all products AmericanMuscle sells can be shipped to Canada. The following are a few examples of items that can not be shipped to Canada: Products that ship directly from the manufacturer, products that require freight shipping, gift certificates or unmounted tires. Additionally, AmericanMuscle is not able to ship to Canadian addresses with Postal codes beginning with X, Y, or Z.

http://www.americanmuscle.com/shipping.html

This sucks OP but I wouldn't blame American Muscle for it.
 

WildHorses

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The order should of never been put through in he first place. I didnt call to cancel days later.. they told me they cat complete the order but they still charged me then gave a refund
If your order was put on hold due to an issue with your order because they couldn't ship a product to you, most luckily they didn't "Charge" you, there was an authorization with the card - unless you paid with PayPal.

When you pay online, over the phone, in person. An authorization hold will always be placed on a debit/credit card. Which will look like a charge on your bank statement. Then once the order is processed/approved then the authorization will be finalized and the charge will go through. Typically an authorization is held for 3-4 business days if the charge wasn't made yet, then the bank will drop the authorization back into your account.

If you don't believe me about Authorizations, then read https://en.wikipedia.org/wiki/Authorization_hold

Also when you said you don't understand why they can't ship the products to you but others cant. It will depend if the product is drop-shipped or in their warehouse.

I was curious if some of their BMR stuff is drop ship or not, and I came across http://www.americanmuscle.com/bmr-adj-swaybar-kit-black-1516.html If you look under the Price/Above the Add to Cart it clearly states

In Stock (US only, No APO) Ships tomorrow.

most luckily, since its says US Only, NO APO, that product is shipped directly from BMR to the customer, and not housed at the AmericanMuscle warehouse.

Then you may be like, well why cant BMR still ship it to me in Canada if I placed it through AmericanMuscle? The answer may not be simple, it could be due to the additional cost with brokerage fees, duties, taxes, etc... which may not be profitable to send the products to the customer in Canada. But who knows.
 

cbass

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Mexicans with sweaters I tell you. Next thing you know, we'll have to build a second wall to keep our suspension parts domestic.
 
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Friesian

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They just added all that stuff about the bmr stuff being only us. After my order
 

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They just added all that stuff about the bmr stuff being only us. After my order
I'm calling your bs because here is a cached version from june 25th...

http://webcache.googleusercontent.com/search?q=cache:http://www.americanmuscle.com/shipping.html

Says the same thing:

CANADA SHIPPING

AmericanMuscle.com is the only Mustang Aftermarket Retailer in the US to ship Mustang parts to Canada via UPS Ground with all brokerage and tax fees paid upfront. That means there are no additional fees to pay when your package arrives!

Note: Unfortunately not all products AmericanMuscle sells can be shipped to Canada. The following are a few examples of items that can not be shipped to Canada: Products that ship directly from the manufacturer, products that require freight shipping, gift certificates or unmounted tires. Additionally, AmericanMuscle is not able to ship to Canadian addresses with Postal codes beginning with X, Y, or Z.
 

wireeater

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My order was placed june 3rd bud
Ok. Please stop.

March 31st. If you want I can keep going back.

https://web.archive.org/web/20160321080724/http://www.americanmuscle.com/shipping.html


Still there:

Note: Unfortunately not all products AmericanMuscle sells can be shipped to Canada. The following are a few examples of items that can not be shipped to Canada: Products that ship directly from the manufacturer, products that require freight shipping, gift certificates or unmounted tires. Additionally, AmericanMuscle is not able to ship to Canadian addresses with Postal codes beginning with X, Y, or Z.
 
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Friesian

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Like i said earlier. I have found a better company and the parts are on there way. Im not too worried about it. I posted what happened and you guys feel the need to defend american muscle for whatever reason. The choice is yours but they wont get another 10 cents from me. There fault or not. Trying to deal with them was less than pleasent.
 
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Friesian

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Whatever you posted has nothing to do with bmr.. thats just shipping to canada and they shilped to me many times before this
 

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wireeater

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