Quick update is that Ford's customer service stinks. Original response from Ford was that it was a "window sticker" issue. Had to push back via Granger Motors and Ford now says "it's a larger issue" they need to look into. 3 months later still missing the seats I ordered/paid for.
I'd push Granger and maybe ask them if they'll reimburse you for a Katzkin purchase.
I tried requesting this and Granger said it was a no go and that I have to wait for Ford to send the leather Recaro seat covers, which I then have to get installed and reimbursed for. Ford's whole mis-build claim process is a complete crap show based upon my experience so far.
Fair questions....I took delivery of the car as only the seats were incorrect when compared to what I had ordered. I figured it was an easy enough fix, especially after the dealer and I spoke about the mis-build process and how it's basically a warranty claim with Ford. Not taking delivery wasn't really an option as Granger had no place to store it inside. I wasn't too keen on letting it sit outside in a back lot somewhere as I used to be a lot jockey for a dealership years back and saw first hand what happens to cars just sitting around waiting.
Someone linked me to your post about getting the wrong seats. I picked up my car from Granger on 4/28 and it had leather Recaro seats when I had ordered cloth (since I didn't order a premium). My build date was close to yours as well. I think we know what happened now. How far are you from Granger?
No, we talked and his car is DMG and mine is White. They just put the wrong seats in both cars. Someone had told me in my case that Ford was substituting leather in cars when they were out of cloth. Considering we had the same original build week I'm skeptical.
So are your rear seats leather or the cloth like you ordered? Just curious
I got the RSD. Which only comes in cloth.
I have leather in the rear and cloth Recaro's in the front. Getting my money back was shot down by the dealer.
3 percent under invoice = 5000 under msrp. More than a couple of bucks. I was at my local dealer last month. He said several of the people who ordered 23 mach 1's didn't get there cars. They are now waiting for Dark Horse cars.