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2020 Shelby GT500 Bummer news

pinchme54

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I purchased my 2020 Shelby GT500 in Dec 2020. As most of you can imagine, having the ability to afford this vehicle has been a dream of mine since getting interested in cars as a teenager. Here is an excerpt from the first line of advertising for the 2020 Shelby: "As the most powerful street-legal Ford ever built, the all-new Mustang Shelby GT500 harnesses world-class muscle and powertrain technologies to attain supercar levels of performance." This is a great claim by Ford if the car is running. In my case, the car is not running due to some severe engine issues. So severe in fact, the engine has to be replaced. Why you ask? After purchasing the Shelby, I got a check engine light and took the car to a local Ford Dealer. The code was P0301, which translates to engine misfire, cylinder 1. Unbeknownst to me, all Ford Dealers do not have qualified Shelby mechanics. The first Ford dealer mechanic cleared the code and said they were afraid to do any further work. They recommended I take the Shelby to another Ford dealer about 40 miles away. They were supposed to have a qualified Shelby mechanic. I scheduled an appointment and drove the Shelby to the next Ford dealer. When I arrived for my appointment, I was informed the Shelby mechanic was no longer working in that position and had been promoted. The new mechanic did not have the appropriate knowledge to service my Shelby. In the meantime, another check engine light came on and so I took it to another Ford dealer. Sure enough, P0301 was the code. The service department performed various diagnostics with no specific results. They erased the code and told me there was a Shelby dealership about 1.5 hours away. I called and set up an appointment with their Shelby mechanic. Guess what, another check engine light appeared. I had since bought myself a code reader and again, the code was P0301. I drove the Shelby over to the Shelby Dealership and low and behold, they came up with the same code as I did, P0301. They wanted to keep the car a couple of days and gave me a loaner. After 2 days, I received a phone call from the Shelby mechanic who informed me there were some codes appearing which needed to be further diagnosed. He wanted to perform a cold start and see what would happen. Well, up jumped the devil. He called me and told be the engine needed to be replaced as anti-freeze was leading into the engine. Now, here we have a hand built high performance engine costing around $25,000.00 that has to be replaced. So much for the dream. Ford is sending down a long block, but getting it here in a reasonable amount of time is becoming a pain in the butt. Our Mustang Club has committed to attend the race weekend at Talladega the end of this month. Along with showing our dream cars, we have been offered to drive our Mustangs on the track with the pace car, but only if mine is repaired and driveable. I have been in contact with the Specialized Buyback Handling Specialist, Ford CX Team for assistance, but I am waiting for him to make it happen in getting the new engine installed. Wish me luck.

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09cs

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Sorry to hear. My dad just had his engine in his 2020 GT500 replaced as well due to a dropped valve. It was a long process but open a case with Ford Customer Service and get a CSR assigned to you to keep the pressure on the dealer
 
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pinchme54

pinchme54

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Sorry to hear. My dad just had his engine in his 2020 GT500 replaced as well due to a dropped valve. It was a long process but open a case with Ford Customer Service and get a CSR assigned to you to keep the pressure on the dealer
I have already opened a case with a case number. I continue to stay on top of this. Sad your Dad had to replace his engine. Guess having a hand built engine is not all its cracked up to be. Thanks.
 

Houston Kid

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I hate to hear your car is down. Hopefully you get if fixed quickly.
 

Carbide

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Wow hate to read this.
 

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Kingkong

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I purchased my 2020 Shelby GT500 in Dec 2020. As most of you can imagine, having the ability to afford this vehicle has been a dream of mine since getting interested in cars as a teenager. Here is an excerpt from the first line of advertising for the 2020 Shelby: "As the most powerful street-legal Ford ever built, the all-new Mustang Shelby GT500 harnesses world-class muscle and powertrain technologies to attain supercar levels of performance." This is a great claim by Ford if the car is running. In my case, the car is not running due to some severe engine issues. So severe in fact, the engine has to be replaced. Why you ask? After purchasing the Shelby, I got a check engine light and took the car to a local Ford Dealer. The code was P0301, which translates to engine misfire, cylinder 1. Unbeknownst to me, all Ford Dealers do not have qualified Shelby mechanics. The first Ford dealer mechanic cleared the code and said they were afraid to do any further work. They recommended I take the Shelby to another Ford dealer about 40 miles away. They were supposed to have a qualified Shelby mechanic. I scheduled an appointment and drove the Shelby to the next Ford dealer. When I arrived for my appointment, I was informed the Shelby mechanic was no longer working in that position and had been promoted. The new mechanic did not have the appropriate knowledge to service my Shelby. In the meantime, another check engine light came on and so I took it to another Ford dealer. Sure enough, P0301 was the code. The service department performed various diagnostics with no specific results. They erased the code and told me there was a Shelby dealership about 1.5 hours away. I called and set up an appointment with their Shelby mechanic. Guess what, another check engine light appeared. I had since bought myself a code reader and again, the code was P0301. I drove the Shelby over to the Shelby Dealership and low and behold, they came up with the same code as I did, P0301. They wanted to keep the car a couple of days and gave me a loaner. After 2 days, I received a phone call from the Shelby mechanic who informed me there were some codes appearing which needed to be further diagnosed. He wanted to perform a cold start and see what would happen. Well, up jumped the devil. He called me and told be the engine needed to be replaced as anti-freeze was leading into the engine. Now, here we have a hand built high performance engine costing around $25,000.00 that has to be replaced. So much for the dream. Ford is sending down a long block, but getting it here in a reasonable amount of time is becoming a pain in the butt. Our Mustang Club has committed to attend the race weekend at Talladega the end of this month. Along with showing our dream cars, we have been offered to drive our Mustangs on the track with the pace car, but only if mine is repaired and driveable. I have been in contact with the Specialized Buyback Handling Specialist, Ford CX Team for assistance, but I am waiting for him to make it happen in getting the new engine installed. Wish me luck.

07 (2).jpg


cobra.jpg
how many miles on the car before this happened?
 

Cobra Jet

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And yet another engine replacement... if it’s not a GT350, GT350R, then it’s a GT500.

Hate to hear of it, hate to read about it and most definitely very frustrating for anyone dropping in excess of $60k, $75k, $100k+ for their “dream Shelby”, only to experience a catastrophic failure that is resulting in significant downtime and now a non-numbers matched drivetrain.

Be sure you are compensated. Search on here regarding the engine failures as well as dealing with Ford CSR’s, Lemon Laws and the Ford RAV Buy Back process (IF you intend to pursue that route of resolution). .

It’s really BS that these type of failures are still continuing to be an ongoing issue. If there’s a small percentage of failures being posted to this site, you know there’s more happening in the wild from those who are not internet savvy, who don’t go online or join forums.

Best of luck with the repairs.
 

Whitest Russian

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This is frustrating just to hear about it on the forums much less having to experience it personally.

I wonder how many millions Ford has spent on new engines, warranty work, and buy backs for these cars.
 

Strokerswild

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Guess having a hand built engine is not all its cracked up to be.
Hand built or not, any engine is only as good as the parts it contains....

Good luck. I'm sure Ford will take care of you.
 

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Tomster

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The engine replacement will go much faster than a buyback. The buyback is a long drawn out process.
 

PUR_SPD

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I had a similar problem with my brand new Boss 302. Threw the rod right through the engine block and on the track no less.

Dealer said warranty wouldn't cover it. I asked them to submit regardless. Sure enough within 36 hours a new crate engine was delivered. Took a couple days to install and get right. Knock on wood, no issues since.

Be patient and be kind and you will get taken care of. Ford doesn't want bad media around their flagship product. I know it is frustrating and missing an event sucks for sure but it is just one event and there will be more.
 

V00D00

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And yet another engine replacement... if it’s not a GT350, GT350R, then it’s a GT500.

Hate to hear of it, hate to read about it and most definitely very frustrating for anyone dropping in excess of $60k, $75k, $100k+ for their “dream Shelby”, only to experience a catastrophic failure that is resulting in significant downtime and now a non-numbers matched drivetrain.

Be sure you are compensated. Search on here regarding the engine failures as well as dealing with Ford CSR’s, Lemon Laws and the Ford RAV Buy Back process (IF you intend to pursue that route of resolution). .

It’s really BS that these type of failures are still continuing to be an ongoing issue. If there’s a small percentage of failures being posted to this site, you know there’s more happening in the wild from those who are not internet savvy, who don’t go online or join forums.

Best of luck with the repairs.
name a product that doesnt have defects?
 

FASTCARS

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I purchased my 2020 Shelby GT500 in Dec 2020. As most of you can imagine, having the ability to afford this vehicle has been a dream of mine since getting interested in cars as a teenager. Here is an excerpt from the first line of advertising for the 2020 Shelby: "As the most powerful street-legal Ford ever built, the all-new Mustang Shelby GT500 harnesses world-class muscle and powertrain technologies to attain supercar levels of performance." This is a great claim by Ford if the car is running. In my case, the car is not running due to some severe engine issues. So severe in fact, the engine has to be replaced. Why you ask? After purchasing the Shelby, I got a check engine light and took the car to a local Ford Dealer. The code was P0301, which translates to engine misfire, cylinder 1. Unbeknownst to me, all Ford Dealers do not have qualified Shelby mechanics. The first Ford dealer mechanic cleared the code and said they were afraid to do any further work. They recommended I take the Shelby to another Ford dealer about 40 miles away. They were supposed to have a qualified Shelby mechanic. I scheduled an appointment and drove the Shelby to the next Ford dealer. When I arrived for my appointment, I was informed the Shelby mechanic was no longer working in that position and had been promoted. The new mechanic did not have the appropriate knowledge to service my Shelby. In the meantime, another check engine light came on and so I took it to another Ford dealer. Sure enough, P0301 was the code. The service department performed various diagnostics with no specific results. They erased the code and told me there was a Shelby dealership about 1.5 hours away. I called and set up an appointment with their Shelby mechanic. Guess what, another check engine light appeared. I had since bought myself a code reader and again, the code was P0301. I drove the Shelby over to the Shelby Dealership and low and behold, they came up with the same code as I did, P0301. They wanted to keep the car a couple of days and gave me a loaner. After 2 days, I received a phone call from the Shelby mechanic who informed me there were some codes appearing which needed to be further diagnosed. He wanted to perform a cold start and see what would happen. Well, up jumped the devil. He called me and told be the engine needed to be replaced as anti-freeze was leading into the engine. Now, here we have a hand built high performance engine costing around $25,000.00 that has to be replaced. So much for the dream. Ford is sending down a long block, but getting it here in a reasonable amount of time is becoming a pain in the butt. Our Mustang Club has committed to attend the race weekend at Talladega the end of this month. Along with showing our dream cars, we have been offered to drive our Mustangs on the track with the pace car, but only if mine is repaired and driveable. I have been in contact with the Specialized Buyback Handling Specialist, Ford CX Team for assistance, but I am waiting for him to make it happen in getting the new engine installed. Wish me luck.

who built your engine?

07 (2).jpg


cobra.jpg
I have already opened a case with a case number. I continue to stay on top of this. Sad your Dad had to replace his engine. Guess having a hand built engine is not all its cracked up to be. Thanks.
Who built your engine?
 

Cobra Jet

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name a product that doesnt have defects?
Place yourself in the OP's shoes OR any M6G Shelby owner who has had to go through the BS of an engine failure - then post the same "oh well, it's just another product".

It's not about "what product doesn't have defects" - we're not talking about a $25 counter top can opener... or a $100 tool.

Sure the replacement engine is being done under warranty and the car will be like new again, no sweat.

Any S550 Shelby Owner who has an engine replaced will experience a hit to their value when trying to resell the car - because it no longer has a numbers matched drivetrain. The facts to that have been posted on here many times. Even M6G members who have gone through such an ordeal have posted themselves how Dealers wouldn't give them fair trade in value OR how difficult it was to try and sell the car to a private party.

But, oh it's just another product - suck it up....

LMAO...
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