2018 Digital Cluster Installation Guide

[zero_chance]

If I can go to the dealership and they can pull accurate stock data from Ford's warehouses, I think Tasca can have their own inventory up to date. No matter how big Tasca is, they aren't bigger than Ford Parts. (my assumption, not proven to be a fact)

Having accurate order information isn't a "personal touch," it is good business practice. Like I said though, all hope is not lost. And Ford parts could very well be the blame for a lot of this. I just haven't had this issue with other suppliers and I have been buying parts for years.

My experience as a tech, advisor and service manager is that Ford parts themselves are fairly accurate in terms of having what they say they have when they say they have it. Individual dealerships parts departments often fall prone to seeing inventory initially, not placing the order until the end of the day (fairly standard practice unfortunately) and then finding out what they thought was there has already been allocated. And depending on the system they use, pure and simple human error seems to come into play more often than it should. I suspect Tasca doesn't actually "stock" most parts for the 18 Mustang and have been relying on getting parts overnighted from their depots, which, depending on how they do their orders, may have unintentionally given a lot of us false hope if they do what most dealers do and place their overnight orders after 5PM for the overnight run. Only speculation, but it might explain some the silliness we've all encountered.

Sponsored

 

[MakStang]

Oh interesting. In the US you can’t get auto wipers without adaptive cruise. You need the AA part yes.

Thank you!

 

[JSCOTT0812]

My experience as a tech, advisor and service manager is that Ford parts themselves are fairly accurate in terms of having what they say they have when they say they have it. Individual dealerships parts departments often fall prone to seeing inventory initially, not placing the order until the end of the day (fairly standard practice unfortunately) and then finding out what they thought was there has already been allocated. And depending on the system they use, pure and simple human error seems to come into play more often than it should. I suspect Tasca doesn't actually "stock" most parts for the 18 Mustang and have been relying on getting parts overnighted from their depots, which, depending on how they do their orders, may have unintentionally given a lot of us false hope if they do what most dealers do and place their overnight orders after 5PM for the overnight run. Only speculation, but it might explain some the silliness we've all encountered.

A lot of good points there! Thanks for the insight! :cheers:

 

[Sherrodmustang]

I personally will not buy from Tasca anymore..

They gave me the exact run around each of you are getting.

They seemed to have no clue what was going on depending on who I talked to. One time it would ship in two days, then next it was there but needed to be programmed and would be out in few days.. then next it was cancelled and was told that I was sent email the day I ordered it saying it was on backorder.

Dealt with it for two weeks before they cancelled my order. Then I went to my local Ford Dealer, order the part and had it the next day. I paid more than Tasca, but I got no run around and I got it in literary one day.

 

[JSCOTT0812]

I personally will not buy from Tasca anymore..

They gave me the exact run around each of you are getting.

They seemed to have no clue what was going on depending on who I talked to. One time it would ship in two days, then next it was there but needed to be programmed and would be out in few days.. then next it was cancelled and was told that I was sent email the day I ordered it.

Yeah, as I said, if just one more thing changes on my order I will gladly cancel the whole thing and start over with the dealership or else where. It’s worth the extra money to me.

 

[zero_chance]

Well, in true Tasca fashion, I got an email from them about my original order from over a week ago, the one with the three switches and trim piece. First email was in response to me asking for the actual shipping info since its indicated ready to ship for almost a week and was told it was in transit. So the first email says "we need to use a shipping locator service to track your last piece of the order." No explanation as to what piece they're talking about or if it shipped out to me or never was received by them at all. Then I got the infamous part on backorder email, offering a refund on the part or cancellation and full refund, STILL without identifying what piece they're even talking about. Needless to say, I emailed them back a little piece of my mind. They sure are a joke. Makes me wonder if I'll actually get anything from the three orders placed....

 

[db252]

Tasca isn’t the only game in town and while they are a good resource and can be a good supplier for some, there are many Ford parts wholesalers out there and it’s where I got most of my stuff from at the same price. Maybe give another source a try if your order doesn’t come together or they cancel things.

 

[5pointOh]

Autonation White Bear, Levitttown are both good sources and happen to be forum sponsors.

 

[SpArKy]

Autonation White Bear, Levitttown are both good sources and happen to be forum sponsors.

i read a post from levittown the other day about gt350 clusters and they said

Clusters, Radios and some other various items are unfortunately limited from purchasing online.

https://www.mustang6g.com/forums/showthread.php?t=83822

not specifically about the MY18 dash, but i'd imagine it's the same which might explain the issues some are having (but not how some are having success though lol)

 

[Lost]

Sounding like we will wait for some unfortunate souls to wreck.

 

[JSCOTT0812]

Well I’m done with Tasca. Got the same email saying the cluster is cancelled. Took a week of them telling me it was in stock and ready to ship. So this makes a total of 5 flips on their part saying the items were either in stock or on backorder. I’ll never buy another thing from them. What a waste...

 

[Sherrodmustang]

Well I’m done with Tasca. Got the same email saying the cluster is cancelled. Took a week of them telling me it was in stock and ready to ship. So this makes a total of 5 flips on their part saying the items were either in stock or on backorder. I’ll never buy another thing from them. What a waste...

Right there with you on this one.. very aggravating and waste of time.

Mainly them telling me it was in stock and going to ship, to just cancel my order. It took them two week when I ordered my cluster to tell me it was on backorder, after multiple emails saying it was going to ship.

Autonation White Bear might be able to get for you, I called Chris that next day my order was canceled with Tasca. I was waiting for him to call me back when I made contact with my local Ford and they said they could get it next day, so I just ordered with them. Chris called me the next day after I got my cluster from Ford and said he was sorry the late response, but he was able to get the cluster if I was still interested.

 

[lemers]

I would like the digital cluster in my GT350

 

[5pointOh]

Right there with you on this one.. very aggravating and waste of time.

Mainly them telling me it was in stock and going to ship, to just cancel my order. It took them two week when I ordered my cluster to tell me it was on backorder, after multiple emails saying it was going to ship.

Autonation White Bear might be able to get for you, I called Chris that next day my order was canceled with Tasca. I was waiting for him to call me back when I made contact with my local Ford and they said they could get it next day, so I just ordered with them. Chris called me the next day after I got my cluster from Ford and said he was sorry the late response, but he was able to get the cluster if I was still interested.

They are selling it for $1294 including the core charge(I just looked)

 

[5.0_SD]

I called a dealership near me to ask what is the part number for a 2018 base gt auto...he tells me 6 speed or 10...I said, I believe the 18's are 10 speed only...he says, there's a bunch listed here for auto tx...I said, base, normal wipers etc...he says, last 4 of the vin...I said, its for a 17 and I guess I should just come down and look for a base 18 gt A10 and grab the last 4 of it's vin, he says, that should work...so at some point, I'll give that a shot.

Sponsored