FordService
Ford Customer Care
- Joined
- Mar 31, 2014
- Threads
- 2
- Messages
- 1,866
- Reaction score
- 740
- Location
- Dearborn, Michigan
- Vehicle(s)
- Mustang
I received both of your PMs from yesterday, ChristianH. I’ll get back to you as soon as possible. Also, COTUS is still in a pilot phase and has not been rolled out for all regions or vehicle nameplates. It’s been down for sometime now.Please help me.
I'm new to this forum and FordService doesn't respond to me. Additionally Ford Cotus doesn't work although I have a valid VIN. My blend date is 09.24 so that is when it will be finished. My dealer said it would take a couple days to ship, so wish me luck that it arrives this weekend.
Thank you for the support, chrisgonzales!Fordservice Deysha has many PMs to go through usually she'll get to you in 2 days most likely before. As to having a blend date of Thursday, I think your dealer was wrong in saying it'll be a couple days to ship. Someone else correct me if I'm mistaken but it will at least be a couple weeks maybe sooner but they ship the cars in batches. Mine is being built today and is set to be a the dealer on Oct 17, maybe one week before that or maybe a week later
Also cotus hasn't seemed to work for '16. Mine has never shown up neither by order number or VIN.
Deysha
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Spoke with my dealer and he will monitor the status and get me the rail car # when it becomes available :eyebulge: Getting really close :cheers: