Lot Attendant Hates My Mustang (Dashcam video)

[ITLRUN]

My wife and I own a small business so I see this through a different set of eyes. Customer Service seems to be a lost art. What this guy did, while not "that bad" was disrespectful and not cool in any sense of the word. I'd bring it up to management. They can't "fix" a problem that they don't know about.

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[Blk2015GT]

Many states only require one party consent. Only the person doing the recording has to know. Hope this link helps. http://www.diligentiagroup.com/lega...legal-to-record-a-phone-call-or-conversation/

Of course. I posted a similar link way earlier here too.

Unfortunately where this happened was PA per the OP which is a 2 party state. Interesting legal conundrum with the talking to one's self out loud though.

I still think that would be deemed a conversion being recorded though. I would view it as if you were talking to yourself out loud that it would be a confession in a criminal case from a legal standpoint, so why not under civil or criminal statutes via the recording laws? I dont see much difference that there would have to be someone else in the car; it's still recording audio conversation- just with one's self.

I think you'd have hard time convincing a judge of such a narrow reading of the law too, where it doesnt mention number of people required or state "another/other person."

My wife and I own a small business so I see this through a different set of eyes. Customer Service seems to be a lost art. What this guy did, while not "that bad" was disrespectful and not cool in any sense of the word. I'd bring it up to management. They can't "fix" a problem that they don't know about.

I agree. Been saying that all along. Say something but dont make it a big deal to the point the guy gets fired for it.

 

[btp916]

Haha ok if you think any judge in his right mind would rule someone talking to themself a conversation then there's nothing else I can say. All I can say is you're wrong in this case.

 

[Blk2015GT]

Haha ok if you think any judge in his right mind would rule someone talking to themself a conversation then there's nothing else I can say. All I can say is you're wrong in this case.

Again if you want to compare legal notes and experience in dealing with the topic, by all means please PM me. I have researched the issue and more than open to freely discussing the details and case law on the issue, as well as wording of the applicable statutes. There is NEVER just 1 answer yes or no in law.

And the main issue with your argument is that the word "conversation" is not used in all states; it is "communication" very often (which Pennsylvania uses). Good luck defining communication as it is much more broad- communication can even be non-verbal. One can speak out loud with no one else around to communicate to god can they not?

 

[CEHollier]

Haha ok if you think any judge in his right mind would rule someone talking to themself a conversation then there's nothing else I can say. All I can say is you're wrong in this case.

My whole problem with the incident is the profanity appears to me directed at a source (customers camera). I understand people talking to themselves. I have no problem with that. IMHO this comes off as a rant directed to the customer via the recording. Besides how many people can turn ON/Off such a miserable outlook. I would bet his nickname around the dealership wouldn't be Sunshine. LOL

 

[GPhilly04]

Just my 2 cents:

The guy didn't do anything wrong. How many times have you finished a conversation and rolled your eyes as soon as you turned around, or let out a very audible sigh after ending a phone conversation?

Everyone has bad days. If this guy wants to say your car is "junk", so be it. He didn't hurt the car/customer/anything in doing so. (And before anyone mentions the rev, he couldn't have been over 3 or 4k. That's nothing. He was going over a bump and gave it a tiny bit too much power, it happens to everyone).

If we were all reported to our bosses every time we called an inanimate object "junk" (computer freezing, internet being slow, conference phone cutting in and out, etc.), how many of us would be in big trouble at work or even out of a job by now?

 

[Blk2015GT]

My whole problem with the incident is the profanity appears to me directed at a source (customers camera). I understand people talking to themselves. I have no problem with that. IMHO this comes off as a rant directed to the customer via the recording. Besides how many people can turn ON/Off such a miserable outlook. I would bet his nickname around the dealership wouldn't be Sunshine. LOL

He may very well (and likely does) have mental issues; that doesn't disqualify him from employment though. It could very well be at a work issue too. He wouldnt be the first worker to rant to himself about a boss, other worker, or job in general.

I think the people debating the talking to himself point are being very close minded. One could reasonably debate that praying is talking to one's self if they dont believe in god. It's all about perspective. Everyone at some point has talked to themselves, and likely not something you would want publicly heard or recorded

 

[Bullitt]

I think the difference with the GM Valet mode is that it's hidden. You can't see a camera inside the car. This camera was very obvious. Him talking to the camera and directing comments at me means he clearly didn't expect what he was saying to be private. He was vocally insulting because he knew I'd hear it. Like I said earlier, I don't care and don't think the guy should get in trouble. Just posted it for the comedy of it all.

 

[Blk2015GT]

I think the difference with the GM Valet mode is that it's hidden. You can't see a camera inside the car. This camera was very obvious. Him talking to the camera and directing comments at me means he clearly didn't expect what he was saying to be private. He was vocally insulting because he knew I'd hear it. Like I said earlier, I don't care and don't think the guy should get in trouble. Just posted it for the comedy of it all.

Or he may just be mentally ill honestly and it means nothing at all; in which case you can't fault him.

I jsut think the people calling to fire him no 2nd chance or knowing the guy severely lack compassion and are ridiculous. I own a business so I get protecting the business but he very likely had no clue (or is mentally ill and had no clue either way); many people not much older than us are tech stupid. It was only a 1 generation gap really. But he didnt say it to someone's face or anything nuts; it was in a car with no one around.

Id MUCH rather, 1000 times over, have someone cursing up a storm inside my car than other dealership horror stories/videos of abusing the cars.

 

[Zemedici]

Just my 2 cents:

The guy didn't do anything wrong. How many times have you finished a conversation and rolled your eyes as soon as you turned around, or let out a very audible sigh after ending a phone conversation?

Everyone has bad days. If this guy wants to say your car is "junk", so be it. He didn't hurt the car/customer/anything in doing so. (And before anyone mentions the rev, he couldn't have been over 3 or 4k. That's nothing. He was going over a bump and gave it a tiny bit too much power, it happens to everyone).

If we were all reported to our bosses every time we called an inanimate object "junk" (computer freezing, internet being slow, conference phone cutting in and out, etc.), how many of us would be in big trouble at work or even out of a job by now?

I haven't done this since I was 14 years old or younger. :shrug:

 

[GPhilly04]

I haven't done this since I was 14 years old or younger. :shrug:

You must have the least stressful job of all time then ;)

 

[ITLRUN]

I haven't done this since I was 14 years old or younger. :shrug:

:doh: Come on Man. I just did that when I read your post! :shrug:

 

[Bullitt]

Id MUCH rather, 1000 times over, have someone cursing up a storm inside my car than other dealership horror stories/videos of abusing the cars.

Yeah I agree. It's just words. If this is the worst my car ever gets treated at the dealer, I'll be happy.

 

[Zemedici]

:doh: Come on Man. I just did that when I read your post! :shrug:

OH SHUT U....

ahem.






:lol::lol:

 

[GT Pony]

And to the person that keeps saying the recording was done illegally, the camera is hanging below the mirror (can't get the suction cup to stick on the blacked out "Ford" part of the windshield), and the camera makes noises and the screen lights up and shows it's recording on each start-up. It makes it's presence known. This combined with the fact that the guy was addressing me when talking is why I don't feel that the recording was wrongly obtained. If you're talking directly to a camera then you're obviously consenting to being recorded. Also, I don't want the guy to get fired, what he did was harmless and I just thought it was amusing. Don't plan to use this video against him in any way.

If the guy knew the camera was on and recording, and he was saying all this to the camera, then it's a little disturbing because he would know someone would see the recording. He's obviously not concerned about spewing off as he did if he knew the camera was on.

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