Advice and Guidance needed for Gen3 Coyote engine warranty!

[fmc_smt]

As of last Friday I have requested a few bits of information...like what has actually gone wrong/broken with the engine, some information regarding what was found in my ecu log files, and a copy of this request to pull the heads,
So I may read through it before signing...and then I got a reply from the parts manager stating he would get me everything I requested but may take some time due to their Service Manager having just quit!

Stay after them

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[bryyce62]

The question I would have liked the answer to is WTF have they done for you at this point that warrants 22 hrs of labor. And they still don't know what's wrong.

 

[trackd]

Waiting for updates also, interesting thread. If by small chance mods were found which I doubt the OP has done, I guess any Extended Warranty will not apply either, correct?

 

[The Wolf]

Stay after them

If I don't hear anything back by this Friday, it's going to get interesting.

 

[ORRadtech]

Waiting for updates also, interesting thread. If by small chance mods were found which I doubt the OP has done, I guess any Extended Warranty will not apply either, correct?

I think it would depend on the mod. A blower probably would. A catch can probably wouldn't. A modified intake that let something through might. A cat back exhaust probably wouldn't. Also the dealer would have to show that the mod caused the failure. How stringent that proof would have to be probably depends on how lawyered up the owner wants to get.

But all that's moot as the OP said the car is stock.

 

[The Wolf]

The question I would have liked the answer to is WTF have they done for you at this point that warrants 22 hrs of labor. And they still don't know what's wrong.

Ford wants to take the heads off to look for detonation which is a possible sign of tuning...yet they haven't said anything about the ecu logs proving I haven't tuned my car.
Something just isn't right with the way I'm being handled by the dealership.

 

[The Wolf]

I think it would depend on the mod. A blower probably would. A catch can probably wouldn't. A modified intake that let something through might. A cat back exhaust probably wouldn't. Also the dealer would have to show that the mod caused the failure. How stringent that proof would have to be probably depends on how lawyered up the owner wants to get.

But all that's moot as the OP said the car is stock.

Cat back exhaust and coilover suspension is all that's been done.
Everything under the hood is 100% stock...even the original air filter.

 

[The Wolf]

The question I would have liked the answer to is WTF have they done for you at this point that warrants 22 hrs of labor. And they still don't know what's wrong.

Also...if they pull said heads and say what happened is my fault and deny my warranty, I will be responsible for covering the shop time for pulling the heads.

 

[bryyce62]

We’ll I’m pretty sure it doesn’t take anywhere near 22 hrs to remove & inspect heads.

 

[S550pp]

Yup I remember that guy.

Been saying this for years. people have a bad understanding how easily ford can blame any part for almost any failure.

I have actually had a warranty claim denied on a 100% stock camaro! Luckily we fought it and won.

I find it hilarious how many of us migrated over this way from the Camaro5 (maybe even 6??) forums lol.

 

[trackd]

Cat back exhaust and coilover suspension is all that's been done.
Everything under the hood is 100% stock...even the original air filter.

Good luck to you OP, I think you'll come out ahead on this. I also have a catback (Borla with exhaust modes) plus front GC camber plates, exhaust wrap (works wonders to lower diff temps), the extent of my upgrades. Perhaps it's your complete coilovers that made them question, don't know. Or just Ford's directive in these situations to perform the head and block inspections.

 

[HoosierDaddy]

Ford wants to take the heads off to look for detonation which is a possible sign of tuning.

That's just to throw you off. Their plan is to claim you've been running custom refined 50 octane gas.

 

[Pilafiction]

I think it would depend on the mod. A blower probably would. A catch can probably wouldn't. A modified intake that let something through might. A cat back exhaust probably wouldn't. Also the dealer would have to show that the mod caused the failure. How stringent that proof would have to be probably depends on how lawyered up the owner wants to get.

But all that's moot as the OP said the car is stock.

Don't forget that Ford Performance offers a power pack that does change intake,tune,etc and if installed by Ford dealership...no impact to your warranty. In fact I think Roush offer blowers that are warranty friendly.

 

[kz]

Don't forget that Ford Performance offers a power pack that does change intake,tune,etc and if installed by Ford dealership...

Very much not true which has been covered many times. It replaces OEM warranty with Ford Performance one - 3 years from car in service date (so someone installing it now on 2018 will have none of it). Also any ASE certified technician can install it.

 

[trackd]

Don't forget that Ford Performance offers a power pack that does change intake,tune,etc and if installed by Ford dealership...no impact to your warranty. In fact I think Roush offer blowers that are warranty friendly.

Yes, Roush still does, Stages 1 and 2, at least for now. 50 state compliant and here you get the CARB EO #. I'm still mulling on this, they're really designed for drag runs, not extended tracking. Timing gets pulled early I'm hearing in lots of track experiences.

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