UpACurb
Well-Known Member
- Joined
- Sep 18, 2021
- Threads
- 23
- Messages
- 363
- Reaction score
- 912
- Location
- Up a curb at cars and coffee
- First Name
- Brent
- Vehicle(s)
- 2019 GT350R 2019 Roush F150 20 Explorer
- Thread starter
- #1
Thought my dealer deserved some props- they were doing an alignment on my 350R and when back it off the rack they hit the front wheel against the side of the rack and damaged the coating on the wheel
They were extremely apologetic and immediately offered to either replace the wheel with a new OE wheel or have the wheel on the car repaired (and provide me with a rental car while I was down to 3 wheels) - they said if I was not happy with the repair job that they would replace the wheel after as well
I chose to have them order a new wheel- no arguments from them- no trying to talk me into the cheaper option - absolutely top notch service
So anyways if anyone in Southern CA looking for a stand up dealer in Orange County- hats off to Villa Ford in Orange
They were extremely apologetic and immediately offered to either replace the wheel with a new OE wheel or have the wheel on the car repaired (and provide me with a rental car while I was down to 3 wheels) - they said if I was not happy with the repair job that they would replace the wheel after as well
I chose to have them order a new wheel- no arguments from them- no trying to talk me into the cheaper option - absolutely top notch service
So anyways if anyone in Southern CA looking for a stand up dealer in Orange County- hats off to Villa Ford in Orange
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