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2015-2016 Tech Pack and Base GT350 Cooler Solution Discussion

lemers

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I still don't think selling me a cooler kit then telling me to go find my own pump is a good solution. That tells me they will not be protecting my trans under warranty.
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Hack

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I still don't think selling me a cooler kit then telling me to go find my own pump is a good solution. That tells me they will not be protecting my trans under warranty.
Very possible - and IF that is the case it's not a real solution for us. I would prefer to have an external pump that I can turn off, but my top priorities are being able to track the car and keeping warranty coverage. I don't see a compelling reason to buy a solution from an affiliate of Ford if the car's warranty goes away.
 

TonyJ5150

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What's this warranty thing you speak of? Pretty sure that ship has sailed...
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lemers

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Side_Pce

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Very possible - and IF that is the case it's not a real solution for us. I would prefer to have an external pump that I can turn off, but my top priorities are being able to track the car and keeping warranty coverage. I don't see a compelling reason to buy a solution from an affiliate of Ford if the car's warranty goes away.
Better off letting the trans blow up and having Ford replace it. Just to teach them to stop f*****g customers.
 

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lemers

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Better off letting the trans blow up and having Ford replace it. Just to teach them to stop f*****g customers.
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lemers

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Better of letting the trans blow up and having Ford replace it. Just to teach them to stop f*****g customers.
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eric n

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Spa2k

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Had to give Isaac (FP) a phone call ...
Regarding the trans-cooler kit from FPP, it should be coming in the near future. The cheaper route would involve getting the radiatoroil pump like a Weldon 9200; although we suspect some people will want a full OE approach, and have the GT350 R / Track Pack transmission with the internal oil pump.
Exactly what he told me a week ago, and I'm still really pissed that the lower-cost "package" is a do-it-yourself, non-warranty solution. As much fun as this car is to drive, between the lousy paint and build quality and the cooling issues, I've just about had enough of the silliness with this car. :rant:
 

Caballus

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Exactly what he told me a week ago, and I'm still really pissed that the lower-cost "package" is a do-it-yourself, non-warranty solution. As much fun as this car is to drive, between the lousy paint and build quality and the cooling issues, I've just about had enough of the silliness with this car. :rant:
Interesting change of heart. Just sayin'...:ford:

AFAIK, the first mention here regarding Ford's statement about GT 350s needing coolers for track use and extended high-speed use was Aug. 8, 2015, when someone posted a copy of the GT 350 Supplement. Wasn't that before any GT 350s were built? My order was written at the beginning of May and accepted by Ford in June. That means I had weeks, and in fact several months by the time it was built, to change my order from Tech to Track if I wanted to.

I just don't understand how so many people (even though it's still a small number, compared to the total production numbers) feel like they got suckered by Ford. If your GT 350 was one of the very first delivered, I understand your angst. But if you ordered or bought a car from a dealer after mid-August 2015 based on an ad or two and incomplete research before plunking down $60K (or whatever), maybe you just need to own the fact that you screwed up. :shrug:
I just got off the phone with Mike to check on the status of my car (in production!), and he definitely has been hearing about the coolers issue from both sides and will send his notes up the food chain. FP does pay attention to Mustang6G.

From my standpoint, the whole issue at this time (and maybe forever) is overblown and applies to a very small group of owners who think they've been wronged. But as of this moment the number of documented complaints from real-world situations is miniscule. We don't know what caused those cars to go into the limp mode - overheating? bad sensor? wiring short? position of the moon? Who knows? I'm sorry you guys are unhappy with your cars even before you had a problem with them, but we need more information - a lot more information.

I easily could be in the group of Tech buyers who feel they were wronged by Ford, especially since the information about adding coolers to Tech cars for track use was not released (or discovered) until long after the Ordering Guides were published - and months after some of us had ordered our Tech package cars. However, as long as the production process has taken, I (and I believe anyone else) had more than adequate time to cancel or change the order prior to production. So, that's on me - and you, if you were one of the early buyers. If you didn't order your car and bought it long-distance or off the floor of your local dealer, maybe you just got a little overexcited because you finally found a GT 350 at a deal you could live with and jumped on it without thinking in complete detail how you'd use it. (Been there, done that.)

No matter what your situation, I hope it's resolved to your satisfaction - either in your own mind or otherwise. But climbing on a bandwagon to tar and feather Ford and threaten lawsuits at this point is beyond wrong - it's silly. Does "the most track-capable" apply to the GT 350 line in general, or only the cars where the copy specifically says "track?" Does "the most track-capable" indicate "ability" or "potential?"

Maybe we should ask Bill Clinton what the meaning of "is" is. :shrug:
 

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superman07

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All in all just a continuation of what most knew. Ford is not overly concerned about 2016 base or tech owners. They have their money and its limited to an isolated number of people who are pissed, to them doesn't justify any extra effort or expense on their part. I expected better but I'm not sure why.

I have been slammed by many when I stated early on we needed to maximize the publicity on this issue, but look where patience has got us.

Now more and more people will use the FORscan changes to read the absolute temp from their transmissions. Each consumer can decide for themselves if they are comfortable with their car. In either case it looks like there will be nothing of significance in time for any meaningful HPDE or track day events.
 

Spa2k

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Caballus, I appreciate your stalking me. :rolleyes:

I still believe many of the people who bought a Tech Package and are complaining about cooling issues bought the wrong car (early buyers like Hack excepted). I still believe the Tech owners who are complaining about limp mode on the Autobahn or extended extra-legal speeds in North America are, like it or not, operating beyond the manufacturer's stated capabilities. (It makes no difference that you can run the Autobahn all day in a Kia Rio - Kia never said you couldn't, but Ford did say you couldn't.) Anyone but the very first buyers who base their argument on early advertising are guilty of being a lousy consumer and not doing adequate research before investing in this specialty vehicle. Really - for anything you buy, how often do you see advertising and then just blindly buy a product?

So, should Ford have known better? IMHO, Yes. Is Ford guilty of making marketing decisions that ultimately didn't match the market? IMHO, Yes. Did Ford fix the problem as quickly as it possibly could? IMHO, Yes for 2017 buyers and No for 2016 buyers. If I had been Ford, every GT 350 ever built would have had the coolers, at whatever price was justified, if only to simplify the manufacturing process.

Finally, as a former racer and professional car tester, I've tried to get my Tech into limp mode and have not been able to get there. I still love the car every time I fire it up, but it's gotten to the point where the exhaust note no longer overrides my frustration with the crummy quality and the promised cooling solution. Apparently I don't need it, but I want it, so I can be one of the cool kids. (Pun intended.)

The bottom line is this whole situation is just like the 2016 presidential election: I just want it to be over. :frusty:
 

firestarter2

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Caballus, I appreciate your stalking me. :rolleyes:

I still believe many of the people who bought a Tech Package and are complaining about cooling issues bought the wrong car (early buyers like Hack excepted). I still believe the Tech owners who are complaining about limp mode on the Autobahn or extended extra-legal speeds in North America are, like it or not, operating beyond the manufacturer's stated capabilities. (It makes no difference that you can run the Autobahn all day in a Kia Rio - Kia never said you couldn't, but Ford did say you couldn't.) Anyone but the very first buyers who base their argument on early advertising are guilty of being a lousy consumer and not doing adequate research before investing in this specialty vehicle. Really - for anything you buy, how often do you see advertising and then just blindly buy a product?

So, should Ford have known better? IMHO, Yes. Is Ford guilty of making marketing decisions that ultimately didn't match the market? IMHO, Yes. Did Ford fix the problem as quickly as it possibly could? IMHO, Yes for 2017 buyers and No for 2016 buyers. If I had been Ford, every GT 350 ever built would have had the coolers, at whatever price was justified, if only to simplify the manufacturing process.

Finally, as a former racer and professional car tester, I've tried to get my Tech into limp mode and have not been able to get there. I still love the car every time I fire it up, but it's gotten to the point where the exhaust note no longer overrides my frustration with the crummy quality and the promised cooling solution. Apparently I don't need it, but I want it, so I can be one of the cool kids. (Pun intended.)

The bottom line is this whole situation is just like the 2016 presidential election: I just want it to be over. :frusty:
*claps* I agree with everything you said. I fault ford for the stupid way they set up the options on the 2015/2016s. IF the R was mass production then I could see it but other wise you are forcing people to make a choice.
 

Strokerswild

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If I had been Ford, every GT 350 ever built would have had the coolers, at whatever price was justified, if only to simplify the manufacturing process.
This.

Really, it's kind of odd they didn't do exactly this, IMO....
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