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When are new model QC improvements made?

ridenfish39

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You purchased a mass produced vehicle with a starting price of $23,000. Panel alignment is not going to be the same as a $300,000 Bentley. Its just the way it is.

Most manufacturers (Ford included) constantly strive to make improvements during production. But when you have customers demanding their vehicles yesterday (see thread about forum member visiting Flat Rock) and have multiple cars rolling off the assembly line every minute, there isn't time to have a person hand inspect and measure each and every vehicle to ensure that the panel gaps are all perfect down to the millimeter. It's just not realistic.

All feedback is beneficial though. If you are dissatisfied with an aspect of your vehicle, bring it to the dealer and have them document it. This is how engineering gets the info that they need to make improvements.

For example, many owners reported that their rear seat cushions didn't cool well. If it was one or two people out of tens of thousands, its a perception issue. But when you have hundreds of reports, engineering takes notice and remedies the situation. Hence the reason that a TSB was released to address the issue and replace the blower assembly within the seat back.
The panel alignment on my 23000 dollar 2010 Mazdaspeed 3 was perfect. On my 35000 dollar 2015 ford it is not.
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FordTechOne

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I've owned many cars, all were mass produced aside from my AMG, I've never had these issues. There's been Toyota's, a Lexus, a Suzuki(really), Honda's, Acura's, BMW's, an AMG MB, and a Subaru, none have had these issues.
As someone who works in the automotive industry, I can tell you that your memory must not serve you very well, or you got extremely lucky. Take a look at the initial quality ranking from JD Power. That's the number is issues (body panel alignment included) that owners experienced per 100 vehicles:

http://www.jdpower.com/press-releases/2015-us-initial-quality-study-iqs

Ford is above industry average, above Honda, well above Subaru, Suzuki is out of business (for obvious reasons), and well above Acura. Those are based on industry wide numbers, not one person's experience.

I didn't pay 23K for my car, I paid ~40K, the guys buying 350R's are paying 60K, we are all in the same boat and it's not acceptable.

The dealership experience for me has not yielded positive results in getting these issues addressed, many others have experienced the same.
Fair enough. Have you contacted customer relations? Dealerships are franchises, so the experience can vary greatly from one to the next.

Go check out a cheap ass Camry, won't see these gaps, paint issues, rattles, etc, how many of those do you think Toyota cranks out?
I've seen and worked on plenty of Camrys, as well as other Toyotas. They are nothing more than mass produced crap, there is no craftsmanship to speak of on those vehicles. The 2007-2014 Camry never changed; that gave Toyota a lot of time to address body panel fitment, squeaks, rattles, etc. And yet they still roll into the dealer with those issues. Like I stated earlier, nothing is exempt from built quality concerns unless you buy a hand-built vehicle, which of course is extremely cost prohibitive for the average consumer.
 
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GT Pony

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I've seen and worked on plenty of Camrys, as well as other Toyotas. They are nothing more than mass produced crap, there is no craftsmanship to speak of on those vehicles.
Probably the most trouble free vehicle I've ever owned (which I still have) is a 2005 Toyota Tacoma 4x4. 2005 was the first year of that generation too, and it was well built and it's never been to the dealer for any warranty work. I probably just got lucky with this one. It was made at the tail end of the 2005 production run, so they probably had manufacturing down on the new model by then.
 

Ayabe

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As someone who works in the automotive industry, I can tell you that your memory must not serve you very well, or you got extremely lucky. Take a look at the initial quality ranking from JD Power. That's the number is issues (body panel alignment included) that owners experienced per 100 vehicles:

http://www.jdpower.com/press-releases/2015-us-initial-quality-study-iqs
I can just as easily pick my own numbers out of that report, outside of SUV's and trucks Ford doesn't do so well. Too bad I didn't buy an Escape. My loaner Explorer with 15K on the ODO has no rattles.

Ford is above industry average, above Honda, well above Subaru, Suzuki is out of business (for obvious reasons), and well above Acura. Those are based on industry wide numbers, not one person's experience.
My experience isn't singular or anecdotal but I'm glad most people contacted by J.D. Powers seem happy. I may be the luckiest man on Earth given my broad experience with many mass produced vehicles along with a dearth of issues. I always chalked it up to buying foreign, non-crap, but I think I'll have to reconsider myself blessed.

Fair enough. Have you contacted customer relations? Dealerships are franchises, so the experience can vary greatly from one to the next.
Not yet but we're getting close, currently on day 12 without my car and they still can't tell me what's wrong with the transmission.

I've seen and worked on plenty of Camrys, as well as other Toyotas. They are nothing more than mass produced crap, there is no craftsmanship to speak of on those vehicles. The 2007-2014 Camry never changed; that gave Toyota a lot of time to address body panel fitment, squeaks, rattles, etc. And yet they still roll into the dealer with those issues. Like I stated earlier, nothing is exempt from built quality concerns unless you buy a hand-built vehicle, which of course is extremely cost prohibitive for the average consumer.
No, nothing is, and no one was saying that.

Camry was redesigned in 2012, but Toyota doesn't allow Camry's to leave the factory with these kinds of issues. I think you would struggle to find some Camry owners whose doors were so badly aligned the paint was taken off.

Here's the deal, I love my car, I want to keep it for at least 5 years but if some of these issues aren't addressed post haste it'll be the first and last Ford I ever own.
 

tsunami

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Cheap does not equal crap...

I love my 2015 convertible. However, my DD is a 2008 Yaris AT 2-door. 38-45 mpg. No panel mis-alignments, no squeaking or rattling noises, factory paint still looks new. No manufacturing issues except recalled seat frame rails. My only maintenance costs have been oil changes. Of course, if I ever get hit, it will be like stepping on a Coke can. My Toyota dealer constantly asks me if I want to sell/trade. I paid $14,000 for it, new.
Then I look at my $48K Mustang, and shake my head concerning all of the 'minor' manufacturing flaws.
 

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FordTechOne

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I can just as easily pick my own numbers out of that report, outside of SUV's and trucks Ford doesn't do so well. Too bad I didn't buy an Escape. My loaner Explorer with 15K on the ODO has no rattles.
No, you can't. Unless you do your own study, the numbers are the numbers.

Not yet but we're getting close, currently on day 12 without my car and they still can't tell me what's wrong with the transmission.
What's it doing? Bearing noise? Shifting issues?

Camry was redesigned in 2012, but Toyota doesn't allow Camry's to leave the factory with these kinds of issues. I think you would struggle to find some Camry owners whose doors were so badly aligned the paint was taken off.
The Camry's last redesign was 2007. The 2012 model was nothing more than a refresh. Care to back up your comments? Of course you cannot, because there are millions of Toyotas that leave the factory with misaligned panels. And yes, some of them are so bad that the paint it damaged between panels. I've seen it first hand. What makes you think Toyota is somehow exempt from mass manufacturing issues that somehow affect all other car manufacturers? It's simply nonsense.

Here's the deal, I love my car, I want to keep it for at least 5 years but if some of these issues aren't addressed post haste it'll be the first and last Ford I ever own.
Take it to the dealer and have the issues resolved. It's that simple.
 

Ayabe

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No, you can't. Unless you do your own study, the numbers are the numbers.
The point was lost on you, your link shows that Ford does well with SUVs and trucks, that's great, they do not do well in any other category. The Mustang isn't a truck or an SUV.


What's it doing? Bearing noise? Shifting issues?
Yes, input shaft bearing issues, it's been at the dealer for 20 days. http://www.mustang6g.com/forums/showthread.php?t=36861

The Camry's last redesign was 2007. The 2012 model was nothing more than a refresh. Care to back up your comments?
Every single internet review and Toyota forum disagrees with you, the 2012 was all new, not sure why you are digging in on that. Go to Edmunds, Cars.com, anywhere.

"This new, seventh-generation, 2012 model is designed to maintain these virtues while offering more fuel efficiency and value."

http://www.caranddriver.com/reviews/2012-toyota-camry-first-drive-review

The byline for that is - "A full review of the all-new 2012 Toyota Camry. Read about the new luxury features and see photos of the 2012 Camry at Car and Driver"

Of course you cannot, because there are millions of Toyotas that leave the factory with misaligned panels. And yes, some of them are so bad that the paint it damaged between panels. I've seen it first hand. What makes you think Toyota is somehow exempt from mass manufacturing issues that somehow affect all other car manufacturers? It's simply nonsense.
I'm not singling Toyota out as some paragon, merely as an example of a mass produced car with many more produced than the Mustang that does not have these quality issues.

The onus is on you to prove that these are common issues experienced by all MFG's. I believe you'll have a hard time proving that case. My experience as a consumer and the experiences of many others echo that as well. Your evidence is just as anecdotal as mine.

Take it to the dealer and have the issues resolved. It's that simple.
:love: That's cute.
 

FordTechOne

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The point was lost on you, your link shows that Ford does well with SUVs and trucks, that's great, they do not do well in any other category. The Mustang isn't a truck or an SUV.
No, evidently the information was lost on YOU. The JD Power Inital Quality Study does not factor in the type of vehicle. It's a study of ALL VEHICLES. See the bar graph in the link? Look again. Nothing is separated by vehicle type, it's all by brand.

Yes, input shaft bearing issues, it's been at the dealer for 20 days. http://www.mustang6g.com/forums/showthread.php?t=36861
I read through the other thread. Sounds like you're making a big deal out of a basic repair. The issue is with the dealer, there is no reason they should have taken so long to diagnose the issue and begin the repair process.

Every single internet review and Toyota forum disagrees with you, the 2012 was all new, not sure why you are digging in on that. Go to Edmunds, Cars.com, anywhere.

"This new, seventh-generation, 2012 model is designed to maintain these virtues while offering more fuel efficiency and value."
Internet reviews don't matter, they only repeat what they are told by the manufacturer. Toyota (and Asian auto manufacturers in general) are known for lying and fudging numbers. They said the 2016 Tacoma was all new too; guess what? It's not. It's the same old pile of shit, drum brakes and all. The only thing new is the styling. Same with the Camry, it's the same car from 2007 with nothing more than different styling. Even the engines and transmissions are all carryover from 2007.
 

paul123

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The point was lost on you, your link shows that Ford does well with SUVs and trucks, that's great, they do not do well in any other category. The Mustang isn't a truck or an SUV.

Yes, input shaft bearing issues, it's been at the dealer for 20 days. http://www.mustang6g.com/forums/showthread.php?t=36861
Ford's most profitable product is trucks, and I suspect their best engineers get put on the truck teams. When I was looking at Mustangs, I guessed that they borrowed the 5.0 from the F150 and stuffed that into their sports coupe, with some minor performance mods, so I have confidence in the engine. Ditto the Auto transmission.

The MT82 is more of a question mark. From my readings, its more budget than the Tremec 6060 that's in the Challenger. I bought a base Mustang, in part to hedge this risk. If my MT82 causes me problems, I will be inclined to going aftermarket Tremec, vs. trading the whole car for something else. The more reliable, reasonably priced cars out there tend to be (boring) 4-bangers with CVT's these days.

You can have fun, cheap, and reliable. Pick any two.
 

Ayabe

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No, evidently the information was lost on YOU. The JD Power Inital Quality Study does not factor in the type of vehicle. It's a study of ALL VEHICLES. See the bar graph in the link? Look again. Nothing is separated by vehicle type, it's all by brand.
They do not score highly in any other category, it's from your own damn link, again you are tilting at windmills.


Internet reviews don't matter, they only repeat what they are told by the manufacturer. Toyota (and Asian auto manufacturers in general) are known for lying and fudging numbers. They said the 2016 Tacoma was all new too; guess what? It's not. It's the same old pile of shit, drum brakes and all. The only thing new is the styling. Same with the Camry, it's the same car from 2007 with nothing more than different styling. Even the engines and transmissions are all carryover from 2007.
You're insane and cannot admit you're wrong, the motors are new with DI, the panels, the interior. Good grief, you are wrong guy.
 

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68fbjjz109

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LOL all new Toyota.

The all new Highlander, is far from new. It has a redesigned rear suspension to get 3 more inches in the third row seat.... Other than that and interior and exterior panels being updated it's very similar to the previous version . Slow incremental of any changes changes is Toyota's MO.

Trust me they change nothing we have seen probably 30 torndown Toyotas over the last three years, all very very similar, even acorss to Lexus. They are the most boring vehicle company on the face of the planet.

The most exciting change for the new Tacoma is the Go Pro mount and the offering of Taliban tan. So you can drive the truck off the lot, mount your DSHKM 12.7mm machine gun and Go Pro and get right into the fight. That's customer consideration.

That's why their profit margin is so high and the have a reliable product. You want a vehicle that it well sorted Toyota is one to consider, they better be good to go for job 1.

Ford is very Toyota like, except for the Mustang.

Many German auto manufacturers hand fit panels after they come of the line. My coworker did a plant evaluation, and they tried to hide that fact. Due to the cost, time, and the fact they took pride in the tolerances coming off the line, which simply wasn't the case. That is very very expensive.
 
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GoBlues38

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QC will improve when they slow down the assembly line a little bit. .
THIS

we drive a very popular car, and it is a car line used to doing 60-80k cars a year. now all of the sudden they are being asked to do 130-150k in a year.

plus, the complexities of multi continent designs and modern tech.

There is a reason why equivalent (loose term) audi, bmw, prche have 40% more costs, and lower volume.
 

GoBlues38

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The most exciting change for the new Tacoma is ......... and the offering of Taliban tan. So you can drive the truck off the lot, mount your DSHKM 12.7mm machine gun and Go Pro and get right into the fight. That's customer consideration.
.
LOL...well played sir.
 

FordTechOne

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They do not score highly in any other category, it's from your own damn link, again you are tilting at windmills.
You can't be serious. Look at the bar graph in the link. That factors in ALL Ford vehicles, including trucks, cars and SUVs. With EVERYTHING factored in, that is where the brand scores.

The model awards single out a specific vehicle from a specific manufacturer that scored well. It has nothing to do with the overall score of the brand.

You're insane and cannot admit you're wrong, the motors are new with DI, the panels, the interior. Good grief, you are wrong guy.
Maybe you should provide something to back up your nonsense instead of just calling me "wrong". The Tacoma rides on the same chassis that it has been on since 2005. The only changes for 2016 were the sheetmetal, an engine from a different Toyota product (not a NEW engine), and an interior that finally brings it into this century. All of the underpinnings are the same, right down to the archaic rear drum brakes, which on a 2016 model is just downright embarrassing.
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