Void Factory Warranty...

[Sal33n]

I'm telling you what my dealer told me. 3 workers, at $75 labor per hour, 12 hours to take the engine out, 12 hours to put the engine in, is $5,400.

If it took 3 mechanics, all working together, 12 hours to pull an engine then another 12 to put it back then I would say those mechanics need to go back to mechanic school.. Those times are ridiculous. :headbonk:

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[Grimace427]

Well FWIW, I had a lot of warranty work on my 2011 GT. I spent more than 30 days in a rental all together in the first year of ownership. And that was just for the drivetrain. I also had an issue with the passenger seat motors, the blower fan in the HVAC, a SYNC bluetooth problem, and paint defect on my hood which required a respray twice.

It had a tune from Bama, Magnaflow catback, and an Airaid CAI. I had the clutch replaced two times, pressure plate replaced once, 4 fluid combinations, and finally the whole transmission, clutch, and pressure plate was replaced bringing the parts tally to 3 clutches, two pressure plates, and a transmission, not including the parts that came on the car.

I dealt with all of the dealer service staff from the service manager to just about every service advisor there. I had many converstaions with the Ford regional customer service representative as well as Deysha as part of Ford's online customer service. Ford sent an engineer twice to look at my car. The service manager at the dealership took the car home with him twice to spend some quality wheel time with it.

My car was obviously modified. I never paid a single dollar out of pocket for a repair - it was all covered under warranty. In fact, to make up for it, Ford offered me a free 5 year 75,000 mile premium care warranty which I accepted. Every rental was paid for either by Ford or my dealer. Treat people with respect, don't lie or make up stories, and understand that the people at the dealer didn't assemble your car and you'd be surprised at how far they will go to make sure you're taken care of and that they return a good car back to you.

So that's my real story with real experience with real modifications at a real dealer. Every single person in the service bay knew me by my first name - same goes for the Enterprise rental lot, unfortunately.

 

[krahooligan]

lets ignore jimmytwotimes comments and focus on what matters here. mods and dealership experiences. hes obviously a goon and has no idea what is going on. sorry man.
as for you barrel, I agree with treating people like humans and not expecting so much out of them. when I first got my car I had panel alignment issues and I freaked out at the service manager and he hung up on me a few times. I went there in person and was pissed and nothing was accomplished. I went back a few days later, apologized to him and squashed it right then and there. A day later I had a call from the owner of the dealership call me and tell me to bring my car back and it will be taken care of. I was met by the owner and the service manager and they walked me back into the lot and showed me what was happening and going on with my car, and then we all shook hands and now everytime I go back to that dealer, it is a more then awesome experience.
my dad once told me you attract more flies with honey and im starting to see what that means.

 

[Supa LA]

Well, based upon recent data gathered from this thread, ill be ordering a Procharger first thing in the morning! Thanks for the confidence, guys! Lol.




(I'm kidding, but this is refreshing to hear)

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