Mustang coming to Aus Dealerships

[Aus-MustangGT]

Don't get me wrong, I love this car. I think it's well put together and certainly great value.

However my experience with Ford has been nothing but piss poor. They're even telling me whatever I was promised on signing isn't final because apparently the salesman that I spoke to is not with them. How does this make ANY sense? I have everything printed in writing on my contract.

So basically, if I start a dealership. Hire a sales guy, get him to collect deposits from 10 people and make all the promises in the world... THEN fire him. All those promises (IN WRITING) are now void? Horse shit.

I think because of the demand surrounding this release, they have become arrogant and rude and think everyone is going to on Ford's shoes kissing up to them and be treated poorly. Never had this kind of shitty after service ANYWHERE, including luxury brands! This is FORD ffs...

Don't take this as Legal advice.

But yes this is enforceable as the salesman was acting as an agent for the company at the time of the sale, so yes they are accountable for the actions of this ex-salesman. The leading case for this is Hely-Hutchinson v Brayhead Ltd.

Nothing annoys me more than people who think they know the law and try to exploit people due to their skewed understanding.

Ford has our deposits and is currently earning interest on that amount so they haven't lost out, yes they might only be getting a nominal amount of interest but it is still more than what we are getting by putting the deposit down (Amounting to $25-35 per $1000 deposit per customer per year).

The service is very poor and disappointing, I am lucky that I have a good dealer and the salesman actually purchased a EB Mustang as well. He is waiting until February to receive his car like myself. He is always happy for a chat and has joined this forum as well.

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[HybridGT]

Well that's a good thing you have an honest dealer. Far from what I'm seeing with mine.

Oh you can be certain I will be getting my $2000 deposit back. There is no way they can keep it, as there is no case here. My contract clearly states "subject to receiving vehicle by end of 2015".

Don't know what broken calendar Ford is using, but unfortunately April 2016 is NOT "end of 2015".

 

[G RUSH]

Well that's a good thing you have an honest dealer. Far from what I'm seeing with mine.

Oh you can be certain I will be getting my $2000 deposit back. There is no way they can keep it, as there is no case here. My contract clearly states "subject to receiving vehicle by end of 2015".

Don't know what broken calendar Ford is using, but unfortunately April 2016 is NOT "end of 2015".

Hey mate, this is why i asked you the other day on the other pre-orders thread if you'd seen any other contract than that initial one you signed.

As I had said before - some of us were approached to re-sign contracts without any other clauses on them, to guarantee our batch 1 status.

It looks like you've been on the receiving end of a badly managed sale, which sucks a lot to hear. The most frustrating thing is that the communication from Ford Oz to dealers is different for each state, and it seems to be different for each dealer too.

I don't think you should have an issue getting the deposit back.

 

[Aus-MustangGT]

Hey mate, this is why i asked you the other day on the other pre-orders thread if you'd seen any other contract than that initial one you signed.

As I had said before - some of us were approached to re-sign contracts without any other clauses on them, to guarantee our batch 1 status.

It looks like you've been on the receiving end of a badly managed sale, which sucks a lot to hear. The most frustrating thing is that the communication from Ford Oz to dealers is different for each state, and it seems to be different for each dealer too.

I don't think you should have an issue getting the deposit back.

Could it be that Ford took your resign date as the date as which you put your deposit down?

 

[Melbnut]

Could it be that Ford took your resign date as the date as which you put your deposit down?

Nope. Date on mine didn't change. It just had actual locked in costs.

 

[livewildcard]

Must admit spent a lot of time today looking at the new ranger, everest, ssv-redlines, amg-45.
Feb = keep my sale
June = I'm moving on, I'll come back for the next gen.

 

[Red Stang 302]

I am currently driving a HSV Club Sport R8. (Going to keep it).
In the next week or so I'm going to order a 5.0 GT Manual Fastback.
I live in Sydney, (Sutherland Shire).
Can anyone recommend a Ford Dealer to do business with. Not only the initial sale but the ongoing servicing.
I am willing to travel anywhere in Sydney to do a deal with a Ford Dealer.
Having owned several SS Commodores and 2 HSV CLUBSPORT R8's, I could write a book on my buying experiences and ongoing service experiences. Basically the sales staff and workshop staff treat everybody as being stupid and knowing nothing about the car/mechanical issues.
I like most people on this site are Performance Car enthusiasts. Every car I have bought, I have known more about the car than the salesperson trying to sell the car to me.
If anyone has had a good experience with a Ford Dealer in Sydney, I would like to know.
Thanks in advance.

 

[G RUSH]

Could it be that Ford took your resign date as the date as which you put your deposit down?

Apparently Ford contacted the dealers to lock down all of these clauses but only those that decided to keep them were re-shuffled to batch 2.

I had immediately removed mine and was informed it was all good.

 

[HybridGT]

If anyone has had a good experience with a Ford Dealer in Sydney, I would like to know.
Thanks in advance.

I can help you out by telling which dealer to AVOID. Thompson Ford.

Collects a higher deposit than every other dealer ($2000). But wins in the area of most lies and deceit to secure your deposit.

 

[nadojay]

Would be nice if because of the delays we could option on some of the new gear like the grill and hood with blinkers

 

[austang]

Would be nice if because of the delays we could option on some of the new gear like the grill and hood with blinkers

Haha if we can't even get vents what makes you think they will give us vents with blinkers?

 

[nadojay]

Haha if we can't even get vents what makes you think they will give us vents with blinkers?

Honestly I'm ordering an eb so couldnt care less about the hood vents lol but i love that grill, it was more just an example that we will be well in into the 2016 production so would be good to get some of those options, i mean the stripes and black roof is a 2016 option give us the rest

 

[croyde]

I like most people on this site are Performance Car enthusiasts. Every car I have bought, I have known more about the car than the salesperson trying to sell the car to me.

Thanks in advance.

This has always puzzled me about every car salesman that I have ever dealt with in my 35 years of vehicle ownership.

If I was working for a dealership, I would make a point of knowing everything there is about the marque. Surely I would then be a lot better at my job and would make more money.

Here in the UK the Ford website tells us that every Ford Store has a Mustang specialist. I've yet to find one that knows anything about the new Mustang.

One young idiot said to me 'Ooooh it's gonna be a big car, as big as a Focus'

WTF!!!

 

[Race Red GT]

I am currently driving a HSV Club Sport R8. (Going to keep it).
In the next week or so I'm going to order a 5.0 GT Manual Fastback.
I live in Sydney, (Sutherland Shire).
Can anyone recommend a Ford Dealer to do business with. Not only the initial sale but the ongoing servicing.
I am willing to travel anywhere in Sydney to do a deal with a Ford Dealer.
Having owned several SS Commodores and 2 HSV CLUBSPORT R8's, I could write a book on my buying experiences and ongoing service experiences. Basically the sales staff and workshop staff treat everybody as being stupid and knowing nothing about the car/mechanical issues.
I like most people on this site are Performance Car enthusiasts. Every car I have bought, I have known more about the car than the salesperson trying to sell the car to me.
If anyone has had a good experience with a Ford Dealer in Sydney, I would like to know.
Thanks in advance.

I can recomend Michael Pentecost Dealer principal at Clancy Ford at Bathurst.He is handling all mustang sales.I realise it is a long way to go but he only charges $995 dealer delivery fee.Most dealers are charging $3k.Of course you wont be going out there for servicing,so you still have that situation to resolve.Btw Michael is in America for another week.He has an advertisement in MOCA NSW Pony express.He delivers to Sydney free.

 

[Red Stang 302]

Croyde,
Having bought many new cars, (including 5 V8 performance cars), over 44 years, it is extremely rare to find a sales person in Australia that knows the product and shows any passion in their job.
I am a true car enthusiast, not aligned to any brand. I read both of the Australian Motor Magazines, cruise the www motor sites and forums.
Like I said in my previous post, I can honestly say I carry out a thorough research including specifications, road tests and all available options.
When I go to the Dealer I know exactly what I want and what the RRP should be.
It is unbelievable the lack of knowledge about the product they are trying to sell. It is just a sales job, no real passion for the automobile industry.

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