Papaya
Well-Known Member
- Joined
- Aug 3, 2014
- Threads
- 11
- Messages
- 1,220
- Reaction score
- 82
- Location
- Stony Plain, Alberta
- First Name
- Holger
- Vehicle(s)
- F150 2.7 EcoBoost
Ford engineer? Are you kidding me?
Actually that was another point on top of all the issues with the Mustang that I said to myself: "I can bullshit myself and do not need FORD's bullshit too!" My dealer called me 2 days later that he would buy the car back. He offered me some of the new Mustangs they had on the lot. I refused as nicely I could. The catch was that I had to buy another car from him if he takes it back penny for penny. That's how I ended up with a F150 with 6 seats. :faint: FORD engineer?? Seriously!? If you have the time, please watch IF there is a "FORD engineer" looking out for your car. I would like to know that!
I really like to know IF FORD is sending out a "FORD engineer" to the dealership!! Why? My CSM told me the same on the phone. I took the time to drop off my Mustang for the "FORD engineer" and to STAY there because I would have liked to talk to him. BINGO! After I said so to the bodyshop manageress, she informed the service guy and he talked to me to led me know that NO "FORD engineer" would come to take a look at my car! :eyebulge: FORD did fax some pages with instructions on how to deal with my car. (Some measurements they should take.... )***MEDIATION UPDATE***
I'm less than two weeks into the mediation process,..........
This time however, they are sending a corporate engineer out to work on it. I just tell them which dealer I want to take it to, and the engineer will meet me there so we can discuss the issues face to face. As I understand it, nobody other than the Ford engineer will touch my car on this visit. If he can fix it to my satisfaction...great! I'll drop the case. If not, the case continues to arbitration unless Ford decides to settle.
I'll post more updates as things progress.
Actually that was another point on top of all the issues with the Mustang that I said to myself: "I can bullshit myself and do not need FORD's bullshit too!" My dealer called me 2 days later that he would buy the car back. He offered me some of the new Mustangs they had on the lot. I refused as nicely I could. The catch was that I had to buy another car from him if he takes it back penny for penny. That's how I ended up with a F150 with 6 seats. :faint: FORD engineer?? Seriously!? If you have the time, please watch IF there is a "FORD engineer" looking out for your car. I would like to know that!
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