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davanz

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With my home and outbuilding, I have four Genie brand garage door openers. One of them will occasionally loose its programming to my vehicles which are Chevrolet and Ford products. Each time, I can reprogram the opener easily, and it may last several weeks before dropping out again. When it happens, it only affects the in vehicle operators, the handheld remotes are not affected. I would have thought that if the problem were in the opener circuitry, it would drop the remotes also. And it is only the one opener doing this. Any ideas what may be causing this.
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MiamiGT350

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Is there anything that would cause the opener to lose power and forget the remotes that paired with it? Or maybe it has interference from the other units... is there anything in the manual where you have to put them on different channels or frequencies when installing multiple units?
 
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davanz

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The one that does this is an older unit, probably one I put in in the early 2000s. The other ones are much newer. Could be that the older one doesn't like company, like you said, signal interference from the newer ones. But I still am still puzzled by why it only drops out communication with the vehicle transmitters and not the handheld remotes?
 

whizkidder

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My guess would be a difference in how the older opener handles rolling codes vs the newer tech in your vehicles. May not be fully backward compatible.
 
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davanz

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My guess would be a difference in how the older opener handles rolling codes vs the newer tech in your vehicles. May not be fully backward compatible.
That sounds like a good explanation. It is a model which has been out of production for several years, and may not be fully compatible with 2019 year model cars. It is an old screw drive and is much louder than my other ones, which are all new generation belt drive. It is time to change it out.
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