Johnnyracer222
Active Member
I'd goto another dealer. This isn't a game or a toy for those techs to play with. Seems that dealer is a bit too loose with professionalism...
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While they should not have opened the hood while OP was there you know darn well they all do the second an owner leaves. Going to another dealer will not change that, unfortunately.I'd go to another dealer. This isn't a game or a toy for those techs to play with. Seems that dealer is a bit too loose with professionalism...
Why? Unless OP is made of money he should keep quite. The less said the better. It's not as if they are not going to see the SC so there would be no denying it. The car is still under warranty. If they can prove the mods caused the yet to be determined problem they can deny paying for it. The real issue is the this dealer is not properly diagnosing the issue. No fluid check, no software check. They just blew him off (no pun intended).Maybe you can approach it in a different way. Go into a different dealer and tell them that you don’t expect any warranty claims because of your mods but you would like to have a fluid change/ software upgrade at whatever the cost is ?
awesome, thank you!I’ve put together a very comprehensive 10R80 thread in the transmission sub-forum:
https://www.mustang6g.com/forums/th...hift-conditions-facts-and-resolutions.135463/
That thread I created not only has many 10R80 facts, but read the Tech report I included from my recent 10R80 repair (which is the valve body diagnosis and repair). I didn’t have any symptoms from taking delivery of the car new in Feb 2018 all the way up until I created that thread (@35k) a few weeks ago.
Hope that helps.
you are correct, with what I am seeing. It just feels "different" compared to the other auto's that I have owned in the recent past. I know I can't compare it to the dual clutch trans that I have owned, but I do try and compare it to BMW's 8 speed auto, made by ZF. The 10 speed feels more "clunky" or harsh just like you described.The impression I think one gets from this place is that the mt82 is garbage and the 10r80 is something from heaven. The truth is probably both are really decent transmissions, but not perfect.
I didn't drive the auto so don't take my word for it, but for me I'd heard of somewhat violent shifts being the norm, and had watched point-of-view videos on it where the constant shifting drove me up the wall. But I like a transmission that stays where I put it so I'm not the target audience for the AT.
It might be the case that it's a fabulous AT compared to past ones, and maybe it's in that sense that it's "amazing". But still has drawbacks. Just like the MT.
haha I would love to see the look on their face as well.They don’t!
And if they really want your car that badly hand them a piece of paper with the value of your car with all mods and tell them that what you want. Please take a pic of their face when they see it.
OK, let’s see if I have this right. Your original post was to ask the forum how we felt about the way you were treated by your dealer when you brought your car in for a transmission diagnostic. Of course everyone agreed that you dealer service team sucked. No surprise there. You were happy they didn’t charge you but it appears they didn’t actually do anything. Then we started discussing why you waited 27k miles to address an issue that you’ve felt since the very beginning. Cobra Jet’s post is awesome but you already know what your symptoms are and what needs to be done. Sorry, I’m just confused. Where are we going with this?awesome, thank you!
I wanted to get feedback to see if anyone else had similar dealership service complaints. The "issue" is not present all of the time, and I have done plenty of pulls with no issues, almost doubling the factory power output for 18K miles now. I took the car in with hopes they would at least check the fluid levels and add trans fluid if need be. Once the whole customer service thing played out like it did, I knew at that moment it was a lost cause, and will check the trans fluid myself verses try and work with them.OK, let’s see if I have this right. Your original post was to ask the forum how we felt about the way you were treated by your dealer when you brought your car in for a transmission diagnostic. Of course everyone agreed that you dealer service team sucked. No surprise there. You were happy they didn’t charge you but it appears they didn’t actually do anything. Then we started discussing why you waited 27k miles to address an issue that you’ve felt since the very beginning. Cobra Jet’s post is awesome but you already know what your symptoms are and what needs to be done. Sorry, I’m just confused. Where are we going with this?
Got it. I know issues like this can be frustrating. I came back to Ford from Jaguar and Infiniti and was quickly reminded how differently they handle service and customer issues.I wanted to get feedback to see if anyone else had similar dealership service complaints. The "issue" is not present all of the time, and I have done plenty of pulls with no issues, almost doubling the factory power output for 18K miles now. I took the car in with hopes they would at least check the fluid levels and add trans fluid if need be. Once the whole customer service thing played out like it did, I knew at that moment it was a lost cause, and will check the trans fluid myself verses try and work with them.
I have had similar complaints with dealership service departments. Some places have really good service and some don't. This would apply across all makes and models. I would find another dealer and try to find one that is more friendly about mods.I wanted to get feedback to see if anyone else had similar dealership service complaints. The "issue" is not present all of the time, and I have done plenty of pulls with no issues, almost doubling the factory power output for 18K miles now. I took the car in with hopes they would at least check the fluid levels and add trans fluid if need be. Once the whole customer service thing played out like it did, I knew at that moment it was a lost cause, and will check the trans fluid myself verses try and work with them.
I agree, they are few and far between. Thanks for the feedback!I have had similar complaints with dealership service departments. Some places have really good service and some don't. This would apply across all makes and models. I would find another dealer and try to find one that is more friendly about mods.
Good Luck. Let us know what you find.