Diode Dynamics Sequential Turn Signal

[Blwnsmoke]

That's not the same ones I have mine have the fog light built in. I thing they are different on the GT350 and the regular mustang.

Oh, yes. They are different, I had to go with the link I posted because we use the older front end (15-17). I did not see the ones you had either. I wrote them about it and that's when they linked me to the ones I got.

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[jtrinkle]

If you are referring to the sequential, they are still available. When I ordered, it was a 6-8 week backorder date and I got them a few weeks ago.

https://www.diodedynamics.com/seque...ECeb1u8uwKDuueRo4LpazcAvEvWzcrfAaAiCFEALw_wcB

I just looked again I can't pull them up for some reason but if I go to my order history I can do a reorder. Go Figure

https://www.diodedynamics.com/elite-series-combination-fog-lamp-for-2018-2022-ford-mustang-pair.html

 

[DougS550]

I just noticed they are no longer listed on Diode Dynamics web page so I assume they have been discontinued. When I ordered mine it took 4 months to get them.

The Elite Series Combination Fog Lamp for 2018-2021 Ford Mustang have been discontinued?

 

[jtrinkle]

The Elite Series Combination Fog Lamp for 2018-2021 Ford Mustang have been discontinued?

I have no idea I could not find them on the web page but was able to view them looking at my order and clicking the reorder button. it says they has 175 on hand.

 

[SpeedRacerXT]

Just so you know I noticed one day mine did this the turn signal was frozen yellow and not flashing. I only saw it because of the reflection from the car in front of me. Myself I think they have a heat issue because I did not have any issues till it started getting warm. The first time it did it was the right side but now it does it on the left side. It was not doing it this morning but now that it has warmed up it has started again.

Wow, I've been going nuts over this same issue. I live in Tucson and it's been hitting well over 100 during the day. For me this behavior started once the temps climbed, when it's cooler and at night the signals function properly, but on a hot day the signals work as designed for a few times, then just stay frozen with the solid amber bar. Both sides do it and it sucks and is a danger because at intersections other drivers can't tell that you want to turn. I'm not sure what to do now, guess I'll contact Diode Dynamics and see what they know. Have you contacted them yet? These turn signals are not cheap.

Don

 

[Blwnsmoke]

I'm now having other issues with these. I emailed DD earlier this past week and have yet to hear back. I have front signals that sometimes do the sequential and sometimes blink on and off.

First they worked perfect, both sides scrolled sequential, then the drivers scrolled and passenger blinked. Then they both worked again.. then the driver's blinked and passenger scrolled, then both worked again.

I have a few videos of them.. no programming changes, haven't been touched since installed. They are doing this on their own randomly.

This was June 9th - Driver's scroll, passenger blinks.


This was June 16th - both blink now, neither scroll.

 

[Blwnsmoke]

@Diode Dynamics

Would love some replies and answers on this.

Advertising made in USA and how extensive your testing is yet several of us are having issues and I'm on my 2nd set now with constant issues.

 

[steve0s550]

YIKES!! and they cost $480 now, I got mine on sale for $340 back in April. I live in AZ and haven't had any of these issues yet but I'll keep an eye out for heat related issues since we've been in the °110+ lately

 

[Diode Dynamics]

@Diode Dynamics

Would love some replies and answers on this.

Advertising made in USA and how extensive your testing is yet several of us are having issues and I'm on my 2nd set now with constant issues.

Good morning, Brian!

We just returned to the office after the weekend and opened this alert.

Did you email us using the email b**************[email protected] on your account?

If anyone is having an issue, our customer service team is fully staffed M-F 10-5 PM CST!

It's important to note on Monday, the incoming inquiries are higher, and might take a little time extra lead time to hear back if contacting our customer service team through email.

Please go ahead and give us a call at 314-205-3033 or shoot us an email at [email protected], and our service team would be happy to help!

 

[Blwnsmoke]

Good morning, Brian!

We just returned to the office after the weekend and opened this alert.

Did you email us using the email (removed) on your account?

If anyone is having an issue, our customer service team is fully staffed M-F 10-5 PM CST!

It's important to note on Monday, the incoming inquiries are higher, and might take a little time extra lead time to hear back if contacting our customer service team through email.

Our Elite Series Mustang Combination Lamps are covered by our 8-year warranty and our team is happy to provide assistance.

Please go ahead and give us a call at 314-205-3033 or shoot us an email at [email protected], and our service team would be happy to help!

You were emailed on June 9th, 11 days ago with a link to the youtube video I posted here and inquiring about this issue on now the 2nd set (1st replacement set).

I'm also not sure why you would post someones personal/private email on a public forum.

Although I'm sure many would appreciate an 8 year warranty, 2 defective sets in a matter of a few months and having to put the car on a lift, pull the front tires off, pull the wheel wells and then remove the front bumper off every time to change them out is less then ideal or accommodating.

I'm also not the only member here complaining about issues with these lights.

I would appreciate an email back rather then telling me to email you (again, I did on June 9th). I will be on vacation for a week so I won't be dealing with this issue now for the next 8 or 9 days.

 

[Diode Dynamics]

Good afternoon, Brian!

I've spoken with our customer service team regarding your email inquiry but we don't have anything on record from June 9th. The last contact on record is April 26th, 2022.

No need for you to contact our customer service team as previously mentioned, our team will be happily reaching out to you!

We appreciate your patience and look forward to taking care of you.

 

[Blwnsmoke]

Good afternoon, Brian!

I've spoken with our customer service team regarding your email inquiry but we don't have anything on record from June 9th. The last contact on record is April 26th, 2022.

No need for you to contact our customer service team as previously mentioned, our team will be happily reaching out to you!

We appreciate your patience and look forward to taking care of you.

To keep everything on the up and up, I did receive the email today and replied that I will deal with it when back from vacation. I forwarded the email to them from 6/9.

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