Changing a Order

[StangMan04]

My dealer ordered my 2016, but is saying I cannot make changes to the order now that it has been submitted? Is this true? I just wanted to add a spoiler delete

Sponsored

 

[113]

I added Navigation about a week after I placed my 2016 order with the dealer and received the DORA. At the time my dealer told me I was literally making the change on the last possible day I could. I don't know how true that is but at least you know you are not the only one who has heard something similar.

 

[StangMan04]

I added Navigation about a week after I placed my 2016 order with the dealer and received the DORA. At the time my dealer told me I was literally making the change on the last possible day I could. I don't know how true that is but at least you know you are not the only one who has heard something similar.

Yeah I just replied to them saying that I have read that I can make changes as long as I don't have a build date. And I obviously don't have that. I wanted to check with you guys to see if I was correct or not.

 

[montreal ponies]

Yeah I just replied to them saying that I have read that I can make changes as long as I don't have a build date. And I obviously don't have that. I wanted to check with you guys to see if I was correct or not.

I think best thing to do is PM one of the CS rep from this site. They might be able to help you if it is not too late.

 

[StangMan04]

I think best thing to do is PM one of the CS rep from this site. They might be able to help you if it is not too late.

Yeah I PM'd Deysha, shouldn't be too late. No VIN or anything yet for 2016s, shouldn't be too late. I think they either don't know how to change the order or if they need to cancel and re-order it. Because I don't know if you can edit a order already placed or if they have to cancel and re-order.

 

[montreal ponies]

Yeah I PM'd Deysha, shouldn't be too late. No VIN or anything yet for 2016s, shouldn't be too late. I think they either don't know how to change the order or if they need to cancel and re-order it. Because I don't know if you can edit a order already placed or if they have to cancel and re-order.

If no VIN was assigned for your order, i say it is not too late. They can just cancel it and re-order.
I haven't had any VIN assigned for my car so far, and it's been 2 weeks.

 

[Tony Alonso]

See the Understanding Your Ordering-Other section of the Wiki for the definitive statement. Yes, you can do that change with no issue at this time.

 

[StangMan04]

Thanks, they made the change to my order. Thanks everyone. Guess they were being lazy and not wanting to actually do it or assumed it couldn't be changed.

 

[PhillMcKraken]

They had to cancel and create a new order for me when I made a change to my order like 4 days later. I use the revised date in my signature as its a whole new order number.

 

[StangMan04]

They had to cancel and create a new order for me when I made a change to my order like 4 days later. I use the revised date in my signature as its a whole new order number.

Yeah I was worried about that. I talked to a dealer on another gourmand they said that Ford pulls orders on Thursday nights and today was the last day I could change my order. After tonight they would need to cancel the order most likely to change anything.

 

[FordService]

Yeah I PM'd Deysha, shouldn't be too late. No VIN or anything yet for 2016s, shouldn't be too late. I think they either don't know how to change the order or if they need to cancel and re-order it. Because I don't know if you can edit an order already placed or if they have to cancel and re-order.

Glad they were able to make the necessary changes for you, StangMan04!

Deysha

 

[StangMan04]

Glad they were able to make the necessary changes for you, StangMan04!

Deysha

Thanks for following up and disregard my PM.

 

[FordService]

Thanks for following up and disregard my PM.

No problem, StangMan04!

Deysha

Sponsored