What did you do to your UK S550 Mustang Today

[Bullitt66]

Not “Fords service levels” is it, it’s a specific franchised dealer being awkward, I say name and shame at every opportunity, that or go on LinkedIn and post about your experience and Andy Barrat the CEO of Ford UK is always happy to help. His email address is on there too.

Fair point

Dealer has advised me to see how it goes as its working fine now. Difficult to dispute the fact that the elastoplast hasnt fixed the root cause until it stops working again....

Sponsored

 

[Tin O' Spam]

Despair.

The story so far.....

Feb: Order Mustang
Jun 22: Pick up day, notice a paint defect on the rear bumper. Dealership manager comes out and says it will be sorted ASAP
Mid July: Autowatch Ghost Immobiliser fitted so that it isn't stolen off my driveway
Late July: Mustang goes in to have paint defect fixed
2 days later: Mustang is delayed in the paint shop by a week, as "someone got sent to hospital after an accident with a Fiesta"
1 week later: Mustang returns
2 Weeks later: Engine light appears, turns out the car has thrown a fit over the Ghost immobiliser
1 week later: Back to Autowatch
1 week later: Back to Autowatch again
1 week later: Back to Autowatch once more
Early September: Paint protection film applied (the only thing to have gone right so far)
Sep 15: Car goes to a show at Brooklands and is a bit of a hit! Upon leaving, a horrible noise surfaces from the dashboard (https://www.mustang6g.com/forums/threads/clunking-noise-on-koeo-and-startup.128578/)
Sep 25: Large chunks of plastic fall into the driver's foot well, turns out the noise was the vents breaking as a motor had decided it wanted to spin forever
Oct 7: Mustang goes in for repair
Oct 8: Mustang is collected. Turns out the dealership didn't have the right parts.
Oct 30: Mustang goes in for its second climate control repair
Oct 31: Mustang is collected. Turns out the new motors they've shipped over from the US are faulty
Nov 1: Dealership has left the (new) faulty motor attached by only the electrical connection. It falls into the driver's foot well and at one point wedges itself behind the clutch. The car has also gained heated and cooled seat buttons that shouldn't be there for some reason, as I have Recaro seats. Somebody at the dealership took out the blanks on the dash, then fitted heated and cooled seat buttons. They're fully connected, and light up when pressed, but obviously do nothing to the seat itself.


TL ; DR.........I saved up for four years to get the car of my dreams, and I am seriously considering packing it all in after just over 4 months.

 

[AB]

Sorry to hear of your dilemmas. Had some myself and to be honest Ford's customer service level (sometimes the complete lack thereof) leaves you wondering about chucking it all in.

I had a 2009 911 Carrera S prior to this. That also had its problems but Porsche were always on the ball when it came to putting things right. There'd always be a courtesy car and everything got sorted at the first time of asking.

 

[Gregs24]

I think you need a better dealer rather than blaming Ford per se.

New motor was also faulty ???? Or that wasn't the problem in the first place ? What is the chance of a new motor having the same fault as the original and it not being a widespread problem?

 

[Tin O' Spam]

I think you need a better dealer rather than blaming Ford per se.

New motor was also faulty ???? Or that wasn't the problem in the first place ? What is the chance of a new motor having the same fault as the original and it not being a widespread problem?

This has all been done at Haynes, the largest Mustang seller in the south-east. You would have thought that, if any Ford dealership could do it, it would be them. They usually have a great reputation, so I'm guessing all of the decent people have taken some kind of extended holiday

 

[Bullitt66]

I think you need a better dealer rather than blaming Ford per se“

I think that’s Fords biggest problem. Huge variation in independent dealers abilities and appetite. That’s fine when selling used Fiestas but customer’s expectations are different on a new Stang.
Shame that customers can’t trust their nearest dealer as it’s all just Ford branding to most folks and that taints the brand

 

[Supersolo]

@Tin O' Spam

I've experienced a few hiccups, ref that immobilizer.

Engine light comes on at start-up.
I've learned it's possibly related to entering the deactivation code too soon after ignition-on.
I wait a few moments now, for the car's electrical systems to "wake up" before deactivating the immobilizer & 95% of the time this avoids the engine light coming on. I think it's PCM related.

Sorry to learn of your other car issues.
Try to stick with the car though, I hope you'll enjoy it, once you get the issues fixed.

 

[Benno2000]

After admiring them in the flesh at GT101, added GT350 white pinstripes to mine today (at Joyce Design, Chelmsford) - really liking the subtle emphasis they add to the black stripes

Also yet another gear knob...... The Roush one occasionally rattled despite numerous attempts to silence it so on with a Ford Racing one. And it doesn’t rattle

Lastly, for this week anyways, GT101 fitted some BMR jacking rails for me.

Benno

 

[Benno2000]

Today’s mod (well yesterday really) was for AP Mustang Customs to supply and fit fully sequential rear lights



Benno

 

[Symone]

Removed my grabber blue Roush side scoops

 

[Symone]

Removed my grabber blue Roush side scoops

 

[W111BOB]

Go on then Midge ---- WHY remove the side scoops

Bob

 

[Adam83]

Go on then Midge ---- WHY remove the side scoops

Bob

Because he is donating them to me as it’s my birthday Friday?

Today’s mod (well yesterday really) was for AP Mustang Customs to supply and fit fully sequential rear lights



Benno

Is this an arm and a leg or just an arm?

 

[Symone]

Go on then Midge ---- WHY remove the side scoops

Bob

Putting car back to standard , so will be selling a few items like JLT oil catch can, roush intake, roush side scoops,roush axle backs, possibly 25mm wheel spacers and smoked rear light covers in the next week or so.

 

[Adam83]

Putting car back to standard , so will be selling a few items like JLT oil catch can, roush intake, roush side scoops,roush axle backs, possibly 25mm wheel spacers and smoked rear light covers in the next week or so.

Another jumping on the 2019 model 0% deals???

Sponsored