Sync 3 touch screen issue

[Matt72santti]

So my battery died 2 days ago. After getting the car started, the sync 3 screen isn't responding to touch. Still plays music and android auto pulls up when phone is connected. Can control it with the steering wheel but it's the touch portion that doesn't work.

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[Matt72santti]

 

[BadHabit2Break]

can you pull the fuse for the radio and let it do a hard reboot?

 

[cmxPPL219]

Op - try the following. This is a soft reset for the Sync3 systems in most Fords, including Mustangs. I did it once, and it worked for me, under similar circumstances:

1. Simultaneously (at the same time) press Forward button (>>) and Center power button (audio system power)
2. Continue to HOLD for ~10 seconds. The screen will go black.
3. Release buttons at black screen. System reboots.

 

[Matt72santti]

Op - try the following. This is a soft reset for the Sync3 systems in most Fords, including Mustangs. I did it once, and it worked for me, under similar circumstances:

1. Simultaneously (at the same time) press Forward button (>>) and Center power button (audio system power)
2. Continue to HOLD for ~10 seconds. The screen will go black.
3. Release buttons at black screen. System reboots.

Tried this, no luck

 

[Matt72santti]

can you pull the fuse for the radio and let it do a hard reboot?

Which one would be the fuse for the radio?

 

[Bikeman315]

Tried this, no luck

Try pulling the battery cable again.

Also the fuse is #33 inside the car.

https://fuse-box.info/ford/ford-mustang-2015-2019-fuses-and-relay

 

[mainemaine89]

So my battery died 2 days ago. After getting the car started, the sync 3 screen isn't responding to touch. Still plays music and android auto pulls up when phone is connected. Can control it with the steering wheel but it's the touch portion that doesn't work.

just hit the music note button

 

[Elp_jc]

That's really weird. Did you use FORScan after that, or some other possible cause?

 

[Brenda]

Any luck fixing this problem? I’m having the same problem after getting a new battery.

 

[icecubez73]

did you ever figure this out or take it to the dealer? I have the same exact issue in my 17 ecoboost premium

 

[ajfrench2]

So my battery died 2 days ago. After getting the car started, the sync 3 screen isn't responding to touch. Still plays music and android auto pulls up when phone is connected. Can control it with the steering wheel but it's the touch portion that doesn't work.

 

[ajfrench2]

I have the exact same problem with my Sync 3 touch screen and have tried pulling fuses, etc...
Have you had an luck yet?

 

[icecubez73]

Updating this thread. I went on ebay, bought a new touch screen for 80 bucks and in less than an hour had a working screen again. No issues since june.

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