Sadly Ford won't fix it.

[BMAGOO]

Definitely try somewhere else. I just had the hood on my Explorer replaced for the same thing. There were actually three other hoods being replaced at the dealer I went to.
There is a TSB for it.

TECHNICAL SERVICE BULLETIN
Aluminum Panel Corrosion 19-2026
06 February 2019

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[17Magnetic5.0]

In 2017 I tried to get a hood replaced on my 14 and they wouldn’t because I was out the 3/36000 by a week. Nice to know there’s a TSB now though.

 

[Bikeman315]

Definitely try somewhere else. I just had the hood on my Explorer replaced for the same thing. There were actually three other hoods being replaced at the dealer I went to.
There is a TSB for it.

TECHNICAL SERVICE BULLETIN
Aluminum Panel Corrosion 19-2026
06 February 2019

It says that replacement is recommended, not required. As such does Ford have to replace it out of warranty?

 

[ETAGuy]

It says that replacement is recommended, not required. As such does Ford have to replace it out of warranty?

My service guy said Ford has had no luck with spot fixes. What warranty are you referring to? The corrosion policy is 5 years unlimited miles.

 

[Bikeman315]

My service guy said Ford has had no luck with spot fixes. What warranty are you referring to? The corrosion policy is 5 years unlimited miles.

Thank you, I was thinking the 3/36 B to B. With 5yr corrosion OP should be OK with no out of pocket.

 

[rob_s]

That's surprising that they didn't. My understanding is the dealer just takes pictures and submits them to Ford, and it's up to Ford to approve or deny the claim. If that's the case, I don't see how going to another dealer would help. But I had the hood corrosion issue last year - although mine didn't break through the paint, just bubbled - and they approved a new hood, outsourced the painting to probably the best body shop in town, and put me in a rental for the 10 days it took (which turned out to be an Expedition Max since it was the only Ford the Enterprise location had in stock), so I'm surprised they denied you.

 

[Bikeman315]

My understanding is the dealer just takes pictures and submits them to Ford, and it's up to Ford to approve or deny the claim.

I'm thinking the dealer dismissed it out of hand and never contacted Ford. If that's the case I would certainly find another dealer. Wouldn't want them touching my car.

 

[roygriffin2020]

Yeah that was me. I did have mixed comments about it. Some love it some hate it.

Yes, not loving those wheels. What happened to the wheels that came on it?

 

[johnz2015]

5 year warranty is perforation only. 3/36 bumper to bumper. Just left the dealership after 2 months of hassle, no luck. Ford said no, dealer tried through their ford rep., got the same response. Problem cannot be fixed because it will come out somewhere else on the hood edge. required hood replacement. estimate is $2570.00. Was about to buy a Ranger for a winter vehicle and the dealer knew it and still wouldn't budge, so no Ranger. No More Fords ever. Stopped buying F150 trucks for my business a few years ago due to rust issues and high maintenance costs. Ford really doesn't seem to care.

 

[slimvdub]

I am going to make them read the section about the Aluminum coverage.

 

[BMAGOO]

It says that replacement is recommended, not required. As such does Ford have to replace it out of warranty?

I’m not sure. I’m still under warranty. The shop told me that they have just been replacing the hoods lately instead of trying to fix it.

 

[BMAGOO]

From what I’ve read on the Explorer forum, it seems like the hoods that are getting denied are the ones where the corrosion has broke through the paint.

 

[Rock&Roll]

So that looks like a rock chip to me.

If thats what it is, why would Ford be responsible ?

 

[slimvdub]

So that looks like a rock chip to me.

If thats what it is, why would Ford be responsible ?

The paint chipped off from the corrosion under the paint. Not from a rock chip. The whole seam under the lip is doing it

 

[Rock&Roll]

The paint chipped off from the corrosion under the paint. Not from a rock chip. The whole seam under the lip is doing it

okay and that sucks

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