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Positive whipple customer service.

smokescreens

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We all have negitives to say on venders so its nice to have good things to say as well. My idler pulley on my whipple went out and i made a support ticket to get a replacement. I made one on my lathe figuring i would have to pay full price ($120) plus shipping with it being out of warranty but to my suprise they are sending me one at no cost to me. It did take 48 hours to reply but im sure they have the same staffing issues as everyone else.

Thank you whipple for standing by your product.
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The_Mad_Patcher

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I have always received excellent service also.
 

96gt4.6

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Always had excellent service here as well, with what few issues I had with my setup initially.

They were fast and very helpful. I had a Throttle body extension harness get a bad pin fit about a year into the kit, they replaced it overnight no charge.

Great company, great product. Nearing 20k miles of boost now with their kit, and nothing but happy with it all. Been very dependable and you just enjoy the car with +200 HP on 91 Octane.

Will 10% buy again with the next one when I trade up.
 
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OP
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smokescreens

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Got my idler pulley from whipple today. To my suprise they didnt send my a idler pulley. They sent me 2 of them! Super happy, i have spares now.
 

Basspro302

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That’s probably the 2 i paid for oh well.
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