Order tracking by dealer

[HybridGT]

Seems there must be some delays with the upfitters for the first Australian production shipment :(

Can't tell me you're even remotely surprised of Ford making false promises and under-delivering yet again?

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[Melbnut]

Can't tell me you're even remotely surprised of Ford making false promises and under-delivering yet again?

I would be surprised if they actually had correct dates to be honest

My jan delivery will not be here until March is my guess. I am just in do not care mode. I will not believe them until it's actually on the boat

 

[HybridGT]

I would be surprised if they actually had correct dates to be honest

My jan delivery will not be here until March is my guess. I am just in do not care mode. I will not believe them until it's actually at the dealer

Corrected that for you

 

[gs60wa]

Can't tell me you're even remotely surprised of Ford making false promises and under-delivering yet again?

If only Ford would actually provide real and valid updates on ETA's including issues they are having with missed milestones that push the ETA out, they would have a more satisfied new Mustang customer base. I am ok with bad news, but tell me before I have to find out myself and just give me the facts with no BS.

Keeping customers in the dark with NO updates only pisses people off. Simple resolution .... communication.

I hasten to add I have no issues with my local Ford dealer. They are more in the dark than we are. Clearly this is a Ford Corporate issue.

 

[HybridGT]

Should have gone with my dealer.

Top notch after-sales customer service.

Told me "If you don't want to wait, you can go elsewhere and we're happy to cancel your order".

Such class service

 

[gs60wa]

Told me "If you don't want to wait, you can go elsewhere and we're happy to cancel your order".

Such class service

Instills dealership loyalty for sure ... your on a winner there

 

[G RUSH]

If only Ford would actually provide real and valid updates on ETA's including issues they are having with missed milestones that push the ETA out, they would have a more satisfied new Mustang customer base. I am ok with bad news, but tell me before I have to find out myself and just give me the facts with no BS.

Keeping customers in the dark with NO updates only pisses people off. Simple resolution .... communication.

I hasten to add I have no issues with my local Ford dealer. They are more in the dark than we are. Clearly this is a Ford Corporate issue.

You should see what's happening over in the Shelby GT350 section.

Nobody has taken delivery of their cars, including the 2015 GT350's built in August. They're also in the dark, it is a Ford Corporate issue.

 

[Aussie Mate]

Just received a revised ETA from my dealership.

ETA into the dealership (in Perth) has formally slipped from 7 November 2015 to 12 December 2015.

Seems there must be some delays with the upfitters for the first Australian production shipment :(

So 15 weeks from build to delivery.

That's not good news - I haven't heard any news from my dealer for about 2 weeks now.

I see in the UK section - that the head of Ford UK has been pushing the case to get the UK cars delivered as fast as possible - I wonder if Ford USA have put our cars to one side while they get the UK mustangs sorted ???

I would be very upset with Ford it that was true.. why isn't Ford AU putting pressure on Ford USA to get our cars early??

come on Ford AU - get your act together....

 

[WILDB]

I think there needs to be a mass post on the Ford Australia Facebook page to spur things along.

 

[Aussie Mate]

I think there needs to be a mass post on the Ford Australia Facebook page to spur things along.

I agree - I have just posted on the Ford Australia FB page - asking when can we expect our cars.. and that I have been waiting 18 months...

go to https://www.facebook.com/FordAustralia?fref=ts

leave a post or comment on how you feel.

 

[WILDB]

I've sent them a private message.

 

[HybridGT]

Favouring UK customers over AU even though the vast majority of us ordered way before when UK customers seem to have ordered.

Some in the UK section ordered in April and have an earlier delivery than us. What a joke...

 

[ssb]

Favouring UK customers over AU even though the vast majority of us ordered way before when UK customers seem to have ordered.

Some in the UK section ordered in April and have an earlier delivery than us. What a joke...

For real?

Last I heard, Ford AU was taking some of UK allocation because we'd ordered more! Wasn't it the case that we'd pre-ordered nearly twice as much as the UK?

*smh*

 

[hao_xuee]

U.K. Spec car come with seats option too


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[HybridGT]

For real?

Last I heard, Ford AU was taking some of UK allocation because we'd ordered more! Wasn't it the case that we'd pre-ordered nearly twice as much as the UK?

*smh*

Clearly ford doesn't care much about who pre ordered first.

Good system

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