New Ford Retail Tracking Website

Discussion in 'Order | Price | Tracking' started by ALLSTOCK, Sep 18, 2018.

  1. ALLSTOCK

    ALLSTOCK Well-Known Member

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    Saw this over at blue oval...

    https://shop.ford.com/vehicleordertracking#/

    Ford vehicles only – Excludes Lincolns
    Retail orders only
    2018 & 2019 Model Year vehicles as they are available
    Excludes Ford GT vehicles
    Requires VIN to track – a VIN that is not scheduled may produce an error message

     
  2. Vickstang

    Vickstang Active Member

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    Good to see some official tracking available. I'm sure it'll be most popular for the Mustang which for sure has the most custom orders placed by obsessive enthusiasts thinking about their incoming Mustangs day and night. :clock:

    I'm curious to see how accurate and timely the updates will be.
     
  3. Eclipsar

    Eclipsar Well-Known Member

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    Doesn’t work if your mustang is going to U.K. that’s for sure
     
  4. nrc

    nrc Well-Known Member

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    Interesting. But a big part of the battle is getting information while you're waiting on a VIN.
     
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  5. Hi-PO Stang

    Hi-PO Stang Well-Known Member

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    This is a good step in the right direction. Nice to see a good use of technology to track vehicles.
     
  6. Andy22

    Andy22 Well-Known Member

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    You beat me to it mate :crying:
     
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  7. gbgreen

    gbgreen Well-Known Member

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    It can be In Order Processing and not yet have a VIN, and then later proceed to have a VIN (and an EDD).
     
  8. kkjjkk12

    kkjjkk12 Member

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    So how can you check the status using this site if it doesn’t have a VIN yet?
     
  9. gbgreen

    gbgreen Well-Known Member

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    You can't. You have to use COTUS (and/or the Automatic COTUS Checker tool provided by a list member), call/text the folks at Ford Performance, or call your dealer. From what I've been seeing on this message board, It's been taking most folks (those that placed an order around or after the start of MY19 production) a little over 2 months before they get a VIN.
     
  10. Dave TBG

    Dave TBG Patiently waiting...

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    It depends on what you've ordered, I had a VIN in under 2 weeks. It seemed like that was a pretty standard time frame just a few months ago, unless you ordered something in short supply.
     
  11. kkjjkk12

    kkjjkk12 Member

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    I have MagneRide and 12” digital dash. I heard both of those were causing delays.

    The first dealership I went to forgot to submit my order and didn’t realize it for nearly 3 weeks so I switched to another. Less than a month feels like almost two months for me .

    Thinking this car will force me to be patient lol.
     
  12. Dave TBG

    Dave TBG Patiently waiting...

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    Magnaride has been the biggest issue all along. I've also heard of shortages of Showstopper Red interior pieces. I have the digital dash and Showstopper Red and took delivery less than 10 weeks after ordering.
    Sorry to hear about your dealership problems, we've seen a few similar stories and I find it hard to believe any dealer would ever "forget" to place an order. I have to wonder if that's a cover story for not having an allotment and they're hoping to keep you waiting until they do.
    Hang in there, it'll get here.
     
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  13. OP
    OP
    ALLSTOCK

    ALLSTOCK Well-Known Member

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    RIP COTUS.
     
  14. Mustangpursuit

    Mustangpursuit Well-Known Member

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    This one is still working vs the other cotus links.
     
  15. jholly36

    jholly36 Member

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    Hello - I paid a down payment for a 2019 Ford Mustang build on 10/20/18 and the build is still “unscheduled” after nearly 10 weeks!! Should I be concerned? My dealer has been trying to call their regional rep but this process seems to be 100% in control of Ford and no info is available to the customer until a VIN is assigned. Very frustrating.
     
  16. Zooks527

    Zooks527 Well-Known Member

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    I'd be concerned. I ordered on 11/15 and had my VIN and an estimated delivery date 3 or 4 weeks later (with Thanksgiving in the middle). It could just be that your dealer hasn't pressed to get the VIN (there's one other person around here who had that happen), but if a VIN really hasn't been assigned yet, then I'd question if the dealer is going to get the allocation for the car.
     
  17. SGRO5.0's

    SGRO5.0's Member

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    I ordered mine in July, didn’t get a vin until November
     
  18. jholly36

    jholly36 Member

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    Did they tell you why it took so long?? When did you finally get your car built? It took you over 16 weeks to get a VIN - did you just wait patiently or contact anyone?
     
  19. jholly36

    jholly36 Member

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    The dealer says they have 3 other orders waiting. How can Ford allow a dealer to place an order if the dealer does not get an allocation? How long does the dealer have to wait until they are told they cannot order a built vehicle? The allocation requirement seems really insane to me. The dealer should already know - either can or cannot order a car - how in the world does the dealer sell you something they are not allowed to produce?
     
  20. Zooks527

    Zooks527 Well-Known Member

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    Varies by dealer.
    • One that I spoke to told me he couldn't get an allocation and waved off the order.
    • Another asked for a few days to see if he could get the allocation (he did) but then wouldn't move off MSRP.
    • The one I placed the order with told me they didn't have an allocation at the moment, were sure they could get one, and dealt on price then and there. The allocation came through 2 weeks later, the VIN a week after that.
     
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