Sponsored

JD Power & RDA Group quality surveys

GT350-XAD

Member
Joined
Nov 13, 2015
Threads
1
Messages
11
Reaction score
4
Location
Illinois
Vehicle(s)
2016 GT350 Magnetic Tech Pkg (expected)
Anyone else get these in the last few days?

JD Power quality survey came yesterday & today there is one from RDA Group.

Is Ford searching for compliments or something?
Sponsored

 

Trackaholic

Well-Known Member
Joined
Nov 9, 2013
Threads
7
Messages
3,036
Reaction score
1,473
Location
USA
Vehicle(s)
2003 350Z, 2016 GT350, 2018 Pacifica Hybrid
I think I got the JD Power one. (recycle) Binned it. My car is actually quite good, but yesterday was garbage night, so I think the survey is gone. Sorry, Ford.

-T
 

Patio208

GT350 Member
Joined
Nov 26, 2013
Threads
14
Messages
901
Reaction score
325
Location
Chicago
First Name
Patrick
Vehicle(s)
2020 GT 500 #L2287
Got both today. Completed JD even though it t was a bit tedious.
 

btown93

Well-Known Member
Joined
Nov 19, 2015
Threads
3
Messages
627
Reaction score
517
Location
Earth
Vehicle(s)
Knight Industries 2000
Lol.. People complain about quality on a forum, surveys come out to ask about quality and folks can't be bothered to take the time. What a country!
 

Sponsored

Hack

Well-Known Member
Joined
Nov 26, 2014
Threads
83
Messages
12,318
Reaction score
7,486
Location
Minneapolis
Vehicle(s)
Mustang, Camaro
I've gotten several surveys and I've filled out 3 or 4. It seems as though Ford is more interested in the opinions of people who buy the more premium products. I didn't get so many surveys in the past. Tough though, because some of the surveys aren't that well written so I don't always feel they are capturing my thoughts. The JD was pretty decent.
 
OP
OP

GT350-XAD

Member
Joined
Nov 13, 2015
Threads
1
Messages
11
Reaction score
4
Location
Illinois
Vehicle(s)
2016 GT350 Magnetic Tech Pkg (expected)
Yeah, I never got one on the 99 SVT, but they got an earful from everyone on that one already.

Any common complaints that need to be passed on?
 

Hack

Well-Known Member
Joined
Nov 26, 2014
Threads
83
Messages
12,318
Reaction score
7,486
Location
Minneapolis
Vehicle(s)
Mustang, Camaro
Any common complaints that need to be passed on?
My biggest complaint is that the Mustang is bigger and heavier than I'd like it to be. I really have nothing except ticky tacky minor issues like that. I think the stereo/interior/paint are good enough - those are probably the most common complaints I've seen on here but I don't share those opinions - at least not with respect to my car. I did share that the panel fitment isn't the greatest. The rear valence on my car just doesn't fit quite right due to incorrectly matching shapes.

The other feedback I tried to give Ford that I thought was most important was that hybrid/electric vehicles are not for me and I don't care that the GT350 doesn't get great fuel economy.
Sponsored

 
 




Top