Help: Apple Car Play not working!

[spiller]

2917 GT PP with Sync 3.

I am frequently having trouble getting Sync to recognise my iPhone when connected to USB, as such Apple Car play fails to activate. I have tried unplugging and re-plugging the iPhone multiple times and it doesn't work. When I select "Connect Mobile Apps" I get the warning message "Connect iPhone to Sync 3 USB Port to enable mobile apps". I have this issue approximately 70% of the time when using my car, the other 30% Apple Car Play fires up without issue.

Is it user error on my behalf or do I need to see the dealer? I figured it would be as simple as plugging into the USB port? Apple Car Play is enabled on my phone and I always have bluetooth on (even though it's not required for Apple Car Play).

Anyone out there having this issue?

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[lemers]

I had a problem with android auto crashing and tge fix was as simple as using the official USB cable and not an aftermarket one i had been using.

 

[spiller]

I had a problem with android auto crashing and tge fix was as simple as using the official USB cable and not an aftermarket one i had been using.

I had thought about this as I am using an aftermarket one. I will try the apple one and report back.

 

[EcoBoostang]

Yeah there is a big difference between the actual Apple USB Lighting Cables or Mfi (Made for iPhone) certified cables and the 5$ gas station special. The cheapy ones are missing circuitry in the lightning end of the cable that helps with power and data management.

 

[HizliBullet]

WHOA WHOA you have a 2917 GT??

 

[spiller]

WHOA WHOA you have a 2917 GT??

That's right, i'm from a parallel universe and we are are way ahead of you guys (except for our apple carplay, we can't seem to get that right).

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