The parts look OK, just a little scuffed. I also usually have better luck with FedEx than UPS , but it's a case of "worst" vs "second worst," they're both bad.
That's why I took the pictures ;) All shippers offer insurance and most companies will either use the insurance or assume the risk themselves. I've had enough headaches with insurance claims with UPS and FedEx over the years that I only ship with USPS for the last 15 years.The shipper (Steeda) should sent a replacement if there's any damage. That's probably why they ship with FedEx instead of USPS.
Good thing you took pictures before opening it
I did the same and I think they are doing a better job. Steeda ships some heavy and oddly-shaped items that don't readily lend themselves to common boxes. For example I would ship pre-built shock assemblies in 1/4" gauge round tube (think concrete forms) instead of hoping a single-wall box was going to survive the trip. The metals industry ships bundles of AL6061 rounds up to 8ft long in beefy round carboard tubes so it's not like there isn't a readily available materials. It just takes someone in shipping to pay attention to what they are doing and to be empowered/educated in selecting the proper methodology. I used to work for Allied Van Lines so proper packing was a skill I learned since if you want to see 'manhandling' defined, try a warehouse worker cross-loading a container.
