Sponsored

Finally Ordered

Joined
Aug 27, 2014
Threads
3
Messages
17
Reaction score
0
I was a little pissed bc I actually ordered last week. When I went into the dealer today I asked why my numbers were not working. It looks like they actually didnt complete it and had to re-do it today even though its the same order number I had before just I got the real dealer code today.

Ruby Red GT
6 Speed Manual
PP Package



Sponsored

 

rumson

Well-Known Member
Joined
Aug 27, 2014
Threads
4
Messages
132
Reaction score
12
Location
Oregon City,OR
First Name
Rich
Vehicle(s)
2015 Mustang GT, Magnetic
Could you tell me where you got your order number from there? I forwarded that image to my dealer, who responded back with the following:

LOL that's just something that the dealership gave him to appease him. It's nothing official from Ford. There are no vin#'s, no order#'s, etc...it's pretty much of no use.

For whatever reason, my dealer hasn't provided me with my order#. Keeps saying that nothing is going on with the car due to QC hold's and they have no news for me.
 

JoeDogInKC

Well-Known Member
Joined
Feb 11, 2014
Threads
18
Messages
1,991
Reaction score
29
Location
Kansas City, MO
First Name
Joe
Vehicle(s)
Triple Yellow 2015 GT Premium w/PP
Either you're talking to the wrong person at the dealership (salesperson instead of inventory manager) or your dealership just sucks. The order # and dealership number are used to track the order on COTUS, so yeah, it's kind of important.

I would tell them: "Hey, I don't want to be bugging you guys repeatedly about updates for my car. If you can give me the order number and your dealership number, I can track it myself and leave you guys alone until it's delivered."
 

Sponsored

rumson

Well-Known Member
Joined
Aug 27, 2014
Threads
4
Messages
132
Reaction score
12
Location
Oregon City,OR
First Name
Rich
Vehicle(s)
2015 Mustang GT, Magnetic
Ironically, that was the email I sent this morning. I finally got them to agree to email the VOC this coming monday.
 

89Trooper

Well-Known Member
Joined
Aug 19, 2014
Threads
33
Messages
1,299
Reaction score
172
Location
Central Florida
First Name
Tom
Vehicle(s)
2015 Mustang GT
Ironically, that was the email I sent this morning. I finally got them to agree to email the VOC this coming monday.
:thumbsup:
 

Free Agent

2015 GT Premium
Joined
Nov 23, 2013
Threads
62
Messages
2,881
Reaction score
232
Location
Illinois
Vehicle(s)
2015 Mustang GT Prem.
I was a little pissed bc I actually ordered last week. When I went into the dealer today I asked why my numbers were not working. It looks like they actually didnt complete it and had to re-do it today even though its the same order number I had before just I got the real dealer code today.

Ruby Red GT
6 Speed Manual
PP Package



Congrats. I'm sure yours will go through on Thursday while the poor May and June retail order guys will be left out in the cold again. (At least I hope not. Keeps fingers crossed.)
 

2wheels4me

Well-Known Member
Joined
May 20, 2014
Threads
2
Messages
508
Reaction score
113
Location
SoCal
First Name
John
Vehicle(s)
GTPP, Much-Modded Fiat 500 Sport, 911 Carrera S
Ruby Red and Performance Package! Congrats!
 
OP
OP
Joined
Aug 27, 2014
Threads
3
Messages
17
Reaction score
0
Either you're talking to the wrong person at the dealership (salesperson instead of inventory manager) or your dealership just sucks. The order # and dealership number are used to track the order on COTUS, so yeah, it's kind of important.

I would tell them: "Hey, I don't want to be bugging you guys repeatedly about updates for my car. If you can give me the order number and your dealership number, I can track it myself and leave you guys alone until it's delivered."
I have the order number now and everything now. I just had to wait a while to get it and it looked like they were re-ordering my car because it didn't show up.
 

Sponsored

JoeDogInKC

Well-Known Member
Joined
Feb 11, 2014
Threads
18
Messages
1,991
Reaction score
29
Location
Kansas City, MO
First Name
Joe
Vehicle(s)
Triple Yellow 2015 GT Premium w/PP
I have the order number now and everything now. I just had to wait a while to get it and it looked like they were re-ordering my car because it didn't show up.
:thumbsup: - Excellent news!
 

FordService

Ford Customer Care
Joined
Mar 31, 2014
Threads
2
Messages
1,866
Reaction score
740
Location
Dearborn, Michigan
Vehicle(s)
Mustang
I was a little pissed bc I actually ordered last week. When I went into the dealer today I asked why my numbers were not working. It looks like they actually didnt complete it and had to re-do it today even though its the same order number I had before just I got the real dealer code today.
...
Congratulations on your order, XIGRIMxREAPERIX! :)

I can help track your order. If interested, please send me a PM with your order number and dealer code.

Could you tell me where you got your order number from there? ...
Let me know what you find out from your dealer, rumson. I can also do some research if you send a PM with your order details.

Rachel
 

Tubalkayne

First Time Mustang Owner
Joined
Sep 18, 2014
Threads
37
Messages
941
Reaction score
102
Location
Largo, FL
First Name
Brian
Vehicle(s)
2015 Mustang GT, Steeda PP, Competition Orange,
XIGRIMxREAPERIX and rumson

Neither of you better get fresh with my girl or there will be some jousting going on up in here!!!
 

Tubalkayne

First Time Mustang Owner
Joined
Sep 18, 2014
Threads
37
Messages
941
Reaction score
102
Location
Largo, FL
First Name
Brian
Vehicle(s)
2015 Mustang GT, Steeda PP, Competition Orange,
XIGRIMxREAPERIX and rumson

Neither of you better get fresh with my girl or there will be some jousting going on up in here!!! ;-)
 

FordService

Ford Customer Care
Joined
Mar 31, 2014
Threads
2
Messages
1,866
Reaction score
740
Location
Dearborn, Michigan
Vehicle(s)
Mustang
XIGRIMxREAPERIX and rumson

Neither of you better get fresh with my girl or there will be some jousting going on up in here!!! ;-)
Haha, no jousting necessary. I totally appreciate you looking out though. :D

Rachel
Sponsored

 
 








Top