Magnetic 5.0
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I'm wondering if anyone remembers a person named Delihla on mustang forums? I believe she was a mediator for those with dealer issues and repair issues at dealerships? or know of or have any power to over rule a salesman or his supervisor's decisions? Ive bought 4 mustangs in 7 years, my family has been with Bell Ford for 40+ years. yesterday I was extremely insulted and ripped off by the salesman and his supervisor by refusing to honor repair work they had promised before I took delivery of my mustang a few months ago. Instead they tried to charge me with a $2,000 bill and then told me to file a fraudulent claim with my ins comp. can you direct me to a extremely high level person at ford? TY. THIS NEEDS TO BE ADDRESSED ASAP before rain hits & possible ruination of the car. I really need serious help here. PS, I have everything on audio and witnesses (AZ is a 1 person state regarding audio recording) to the occurrence the night I took delivery. suddenly they have NO idea.
Scott
Scott
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