moffetts
Well-Known Member
- Joined
- Nov 30, 2015
- Threads
- 14
- Messages
- 978
- Reaction score
- 325
- Location
- San Mateo CA
- Vehicle(s)
- Black Whippled 2015 GT PP
- Thread starter
- #1
I have a 2015 GT PP with about 12k on it, one oil change at around 5k. It is running M1 full synthetic. About a month ago I noticed that it was really down on power, like I'd have to wind it out to 5k in order for it to get up and move. The exhaust noise (from Borla S type catbacks) was also severely muffled. I left it home for a couple weeks while I was in Europe and, much to my dismay, it had not fixed itself when I got back.
I drove it around for a couple of days with probably 50% of the normal power and the CEL finally came on, but it would come and go throughout the day. I finally took it to the dealer (no CEL at this point of course) but they reported P0345 and P0394 in the history. Because they could not replicate the issue, or more accurately they could not replicate the CEL, they cleared the codes and sent me on my way. The CEL came back the next day and stayed on. The car was handed back to the dealer on 11/12.
In the intervening weeks, they determined that it was not the cam position sensor or the VCT solenoid, a part they had to order to find out that wasn't it. Then they determined that one of the cam phasers needed to be replaced, which is kind of strange because I'm having a hard time finding others with 5.0s that needed one replaced, but hey, stuff happens. They ordered the part and it came in. This is where the story goes off the rails.
My SM said that they got the new phaser in, the mechanic looked at it and compared it to the existing phasers and determined, in his words, that "the new one looks exactly like the existing one". He then tells me that, because of this, they requested from Ford that all four phasers be replaced. When I asked him if the new phaser looks any different from any of the four existing, he said no. So, why did they decide to replace one of the phasers to begin with, and why do they now want to replace all four? If you only want to replace one, that means that you've identified one as being broken, right? Apparently not.
So anyway, fast forward to today. They got authorization from Ford to replace all four, but it will take 1 to 2 weeks (!!!!) for the parts to come in. I told the SM that I hoped this fixes the problem, and he said "what else could it be?" further confirming to me that these guys really don't know what the problem is and this could all just be a huge waste of time.
The worst part is that I needed to go onsite to get some stuff out of my car. The car is outside, timing cover is off, valve covers are off, the whole thing. The hood is closed, but that's it. God only knows what hell is going to occur on the inside of that engine while they screw around and try to get those parts in.
Can any of you shed some light over whether the experience I'm having is reasonable? I'm not a car guy by trade but I deal with complicated systems every day and I know that solutions are not always easy to find. I had to start a case with Ford in order to get my rental so they're already aware of what's going on, but this whole situation is extremely distressing for me, especially now that I know what's supposed to be the inside of my engine is exposed to the weather.
I drove it around for a couple of days with probably 50% of the normal power and the CEL finally came on, but it would come and go throughout the day. I finally took it to the dealer (no CEL at this point of course) but they reported P0345 and P0394 in the history. Because they could not replicate the issue, or more accurately they could not replicate the CEL, they cleared the codes and sent me on my way. The CEL came back the next day and stayed on. The car was handed back to the dealer on 11/12.
In the intervening weeks, they determined that it was not the cam position sensor or the VCT solenoid, a part they had to order to find out that wasn't it. Then they determined that one of the cam phasers needed to be replaced, which is kind of strange because I'm having a hard time finding others with 5.0s that needed one replaced, but hey, stuff happens. They ordered the part and it came in. This is where the story goes off the rails.
My SM said that they got the new phaser in, the mechanic looked at it and compared it to the existing phasers and determined, in his words, that "the new one looks exactly like the existing one". He then tells me that, because of this, they requested from Ford that all four phasers be replaced. When I asked him if the new phaser looks any different from any of the four existing, he said no. So, why did they decide to replace one of the phasers to begin with, and why do they now want to replace all four? If you only want to replace one, that means that you've identified one as being broken, right? Apparently not.
So anyway, fast forward to today. They got authorization from Ford to replace all four, but it will take 1 to 2 weeks (!!!!) for the parts to come in. I told the SM that I hoped this fixes the problem, and he said "what else could it be?" further confirming to me that these guys really don't know what the problem is and this could all just be a huge waste of time.
The worst part is that I needed to go onsite to get some stuff out of my car. The car is outside, timing cover is off, valve covers are off, the whole thing. The hood is closed, but that's it. God only knows what hell is going to occur on the inside of that engine while they screw around and try to get those parts in.
Can any of you shed some light over whether the experience I'm having is reasonable? I'm not a car guy by trade but I deal with complicated systems every day and I know that solutions are not always easy to find. I had to start a case with Ford in order to get my rental so they're already aware of what's going on, but this whole situation is extremely distressing for me, especially now that I know what's supposed to be the inside of my engine is exposed to the weather.
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