Dealer pre delivery monkeys

[mwizz]

And they want you to trust them with paint protection and window tinting and whatever else they can sell you

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[Kaps]

We installed in both our cars ourselves. Called dealer in advance and also sent email asking to acknowledge that NOT to install plates, period.
Went with a drill and 3 mm bit and installed in 15 mins.

In your car they don't seem to pre drill the holes. They just put the plates on and tried to use the scre to drill the holes and that's why they don't line up with dimples.
Whoever installed it never read instructions and used the standard method to install them.

Since screw supplied with Larkin plates are not self drilling he must have used another screw to drill the holes instead of a drill bit. You are lucky he didn't use a bigger screw to drill the hole otherwise the screw supplied with Larkin may not even hold properly.

 

[GGT-66]

This is why I instructed my Dealer, on several occasions, not to fit my Number Plates.

On the day of delivery, I took a Battery Drill, 3.0 mm Drill Bit and my Screwdriver kit.

It took all of 15 minutes to fit my Lakin Brackets and Number Plates.

Then drove home knowing that was one less issue to worry about.

That was my plan also but the pre-delivery lady convinced me it was a simple job and they had done heaps of them before. I believed her :doh:

 

[GGT-66]

We installed in both our cars ourselves. Called dealer in advance and also sent email asking to acknowledge that NOT to install plates, period.
Went with a drill and 3 mm bit and installed in 15 mins.

In your car they don't seem to pre drill the holes. They just put the plates on and tried to use the scre to drill the holes and that's why they don't line up with dimples.
Whoever installed it never read instructions and used the standard method to install them.

Since screw supplied with Larkin plates are not self drilling he must have used another screw to drill the holes instead of a drill bit. You are lucky he didn't use a bigger screw to drill the hole otherwise the screw supplied with Larkin may not even hold properly.

They have used the Lakin screws so not sure if they drilled or just used a lot of force to make the screws into self tappers. One of the spacers is missing so maybe it flew off while they were driving them home at high speed. Surprised they didn't strip the hole out. Yet to get a response from them as to how this happened.

 

[GGT-66]

When you look from on top it stands out like dogs balls on a rat that it is not even centred . Luckily they were also too stupid to use the 3M sticky pads so it's easy to get the bracket off.

 

[Unkle Ed]

Don't know how they can stuff up such a simple process with such clear instructions. I too have suffered dealer incompetence, they must have only read the front instructions as they installed the rear in the dimples and it sat weirdly on the curve of the bumper. Didn't look right at all.

 

[didibabawu]

So I should really bring my own drill and do it myself? It should take less than 30mins anyway.

 

[GGT-66]

So I should really bring my own drill and do it myself? It should take less than 30mins anyway.

It would take 10-15 tops. So yes do it yourself if you can.

 

[GGT-66]

Philip is sending me some new spacers to sort it out. He also posted it to his Facebook page as a warning to new customers.

This is just drilling 2 x 3mm holes we are talking about here. Not anything that any person with the most basic of skills couldn't do blindfolded. I fail to see how they made this so hard. It would have been more work to stuff it up than do it properly. If I thought they could stuff it up I would not have let them do it at all.

 

[noboot]

Philip is sending me some new spacers to sort it out. He also posted it to his Facebook page as a warning to new customers.

He did do it and gave Hammo at Sinclair Ford in Penrith a plug saying he and his team are one of the one's who do things right. Glad I'm buying my car from him. :clap2:

 

[PG68]

You wait over 12 months for a car, for it to be treated like a clapped out commodore. Thanks for the heads up, I will be telling my dealer I will do the plates myself. Hope it all goes well with re fitting the lakins

 

[car]

Not worth the hassle if it can be resolved by other means. Too much of a risk with a possible paint matching disaster IMO.

This is what I was confronted with at delivery.

No new bumper idiots

 

[GGT-66]

Sales manager rang me yesterday and apologised profusely. Said their usual guy was off the day I took deliver so it was done by someone else. Hard to believe anyone could do this or be allowed to work on new cars. He asked me to bring it back and they would try and fix it. Told him I would do it myself as I have zero faith in them. Also asked him how I could trust them to service a car if this is an example of their workmanship. He tried to convince me his service guys were first rate but I'm honestly done with them.

No offer of Mustang goods to compensate me :(

Ford Service say I can take my car to any dealer even for the 3000km checkup. Any suggestions of decent dealers in Brisbane (if such a thing exists)?

 

[Kaps]

Who is your dealer?

 

[L8APEX]

Next time use 3M double sided tape to mount the plate

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