Body Shop Question

[AlphaCoyote]

Is it appropriate to ask a body shop for a receipt showing all the parts they purchased for your car?

My concern is that my insurance paid for OEM parts and the body shop took the money and bought after market parts to save money.

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[stevegt]

Is it appropriate to ask a body shop for a receipt showing all the parts they purchased for your car?

My concern is that my insurance paid for OEM parts and the body shop took the money and bought after market parts to save money.

Absolutely OK IMO. I did the same for repairs when my wife’s Toyota was rear ended to be sure they used factory OEM parts. It’s amazing how many body shops want to use cheap ill fitting aftermarket parts these days.

 

[Cobra Jet]

Doesn’t the invoice you received for the repairs have the parts listed and a coding if that part were new, used, etc?

 

[activeGT]

Is it appropriate to ask a body shop for a receipt showing all the parts they purchased for your car?

My concern is that my insurance paid for OEM parts and the body shop took the money and bought after market parts to save money.

Where was the damage?

 

[AlphaCoyote]

All the suspension was re-done, front bumper, front fairings, rear bumper. In total was like $15k in parts and labor.

 

[LG23]

Doesn’t the invoice you received for the repairs have the parts listed and a coding if that part were new, used, etc?

That’s what I got for work on a previous car. Named exactly every part/vendor and whether it was refurbished or new from factory.

 

[activeGT]

All the suspension was re-done, front bumper, front fairings, rear bumper. In total was like $15k in parts and labor.

I believe there isn't much available for a GT on the aftermarket body parts. Same with suspension except maybe bushings or tie rod stuff. We had a 15GT in about 5 months ago and the front bumper was on backorder with Ford and we could not find an alternative.

 

[huntiez]

what year i work for a dealer in the parts whole sale
and anything 2 years old statefarm is the only one that doesnt use a/m
rest use a/m on headlights bumpers sheet metal is mostly oem suspension
depending on insurance will even used knees

 

[Ambrotos]

Is it appropriate to ask a body shop for a receipt showing all the parts they purchased for your car?

My concern is that my insurance paid for OEM parts and the body shop took the money and bought aftermarket parts to save money.

99% Your insurance company paid for non-OEM parts. Non-OEM includes LKQ (like kind quality aka recycled parts from wrecked cars, and overstocked, Capa certified parts or etc) Most states allow insurance companies to do this. Body shops generally make more money off of OEM parts than aftermarket depending on how often they buy from a dealership. The body shop I generally work with make 30-50% profit off of OEM, and will just order OEM than the "cost effective" part I find.

Source of info? Insurance Damage Adjuster

Willing to bet 90% of the parts were LKQ parts. Ordering the entire Knee assembly is much cheaper than buying parts individually. I had ordered one for a 2015 Eco for like 350 last week.

 

[FordBlueHeart]

Insurance companies dictate what the body shops use. There is little leverage for the shop. AAA, Geico, Progressive are the worst in my area. AAA wants recycled parts first and it doesn't matter if your car has 300 miles on it.

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