We have been working with our distributors to make sure everyone is taken care of. We are still taking our time with production, and want to make sure every current customer of ours is back up and running before re-releasing them. We hope to do so within the next 4 weeks. Thanks!I'm still waiting for the new ones to be available for purchase on the site. I'm keen as!
Please send an email to [email protected] with your shipping information and CJPP order number. Our customer service team will assist you and send out a replacement set.Does anyone know who I should contact regarding my LED side marker driver side? It has gone out last week and doesn't light up anymore. I purchased it on 03/16/2016 from CJ Pony Parts , Inc. I have my email service receipt so if anyone can help me get this replaced, I would greatly appreciate it.
There's no reason to be concerned, if you experience any issues whatsoever, we are just a phone call or email away and we back our products with a solid 3-year warranty.This concerns me, I ordered a whole set of lights for my GT350, but since I am deployed and wont be able to install them til December, so I cant test to make sure they work.
Nick, thank you for the customer service. Not going into the frustration, but I'm ticket number VHP-407-24860. That initial dude, ...isn't good. Please help, thanksPlease send an email to [email protected] with your shipping information and CJPP order number. Our customer service team will assist you and send out a replacement set.
My apologies for the inconvenience
Thank you,
Nick C.
Thank you for answering my concern.There's no reason to be concerned, if you experience any issues whatsoever, we are just a phone call or email away and we back our products with a solid 3-year warranty.
We are always here if you need support
Also, on behalf of Diode Dynamics, thank you for your service to our country!
Nick C.
Try to get the new design. Looks better and and no problems either.4th... Yes...4th set went out yesterday... I'm over it. Asking for a refund and installing stock.
:frusty:
Link for new design?Try to get the new design. Looks better and and no problems either.
They'll send it to you if you let them know you have a broken set. I went through 3 of them. Almost lost hope until they sent me the newest set. No problems anymore.Link for new design?