Anyone else have this problem with diode dynamics led side marker

[phil545]

I'm still waiting for the new ones to be available for purchase on the site. I'm keen as!

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[stresstest]

Agreed, the leds are different on the replacements. I got mine and put them on Tuesday. Whatever was making them leak or prematurely filing leds, hopefully these are good.

 

[RADARB8]

I noticed my passenger side out last weekend. Emailed Steve at DD on Monday, had an RMA and new order # on Tuesday On the order confirmation I was sent via email, it indicates that a return is not needed.

 

[Diode Dynamics]

I'm still waiting for the new ones to be available for purchase on the site. I'm keen as!

We have been working with our distributors to make sure everyone is taken care of. We are still taking our time with production, and want to make sure every current customer of ours is back up and running before re-releasing them. We hope to do so within the next 4 weeks. Thanks!

 

[fcarr005]

Does anyone know who I should contact regarding my LED side marker driver side? It has gone out last week and doesn't light up anymore. I purchased it on 03/16/2016 from CJ Pony Parts , Inc. I have my email service receipt so if anyone can help me get this replaced, I would greatly appreciate it.

 

[Diode Dynamics]

Does anyone know who I should contact regarding my LED side marker driver side? It has gone out last week and doesn't light up anymore. I purchased it on 03/16/2016 from CJ Pony Parts , Inc. I have my email service receipt so if anyone can help me get this replaced, I would greatly appreciate it.

Please send an email to [email protected] with your shipping information and CJPP order number. Our customer service team will assist you and send out a replacement set.

My apologies for the inconvenience

Thank you,
Nick C.

 

[lemers]

This concerns me, I ordered a whole set of lights for my GT350, but since I am deployed and wont be able to install them til December, so I cant test to make sure they work.

 

[Diode Dynamics]

This concerns me, I ordered a whole set of lights for my GT350, but since I am deployed and wont be able to install them til December, so I cant test to make sure they work.

There's no reason to be concerned, if you experience any issues whatsoever, we are just a phone call or email away and we back our products with a solid 3-year warranty.

We are always here if you need support

Also, on behalf of Diode Dynamics, thank you for your service to our country!

Nick C.

 

[Sally15]

Please send an email to [email protected] with your shipping information and CJPP order number. Our customer service team will assist you and send out a replacement set.

My apologies for the inconvenience

Thank you,
Nick C.

Nick, thank you for the customer service. Not going into the frustration, but I'm ticket number VHP-407-24860. That initial dude, ...isn't good. Please help, thanks

 

[MustangS550]

Purchased in March but only just installed them. Fingers crossed.

 

[lemers]

There's no reason to be concerned, if you experience any issues whatsoever, we are just a phone call or email away and we back our products with a solid 3-year warranty.

We are always here if you need support

Also, on behalf of Diode Dynamics, thank you for your service to our country!

Nick C.

Thank you for answering my concern.

 

[dfrost]

4th... Yes...4th set went out yesterday... I'm over it. Asking for a refund and installing stock.
:frusty:

 

[MNDZA]

4th... Yes...4th set went out yesterday... I'm over it. Asking for a refund and installing stock.
:frusty:

Try to get the new design. Looks better and and no problems either.

 

[lemers]

Try to get the new design. Looks better and and no problems either.

Link for new design?

 

[MNDZA]

Link for new design?

They'll send it to you if you let them know you have a broken set. I went through 3 of them. Almost lost hope until they sent me the newest set. No problems anymore.

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