lugbolt
Well-Known Member
It really doesn't make any sense to me. Mine was ordered 4/21/22. Actually I was in the dealer 3/19 I think it was to place the order. I got no paperwork saying "ordered", thus I also didn't have to give them a deposit. Months went by with no updates. Finally it scheduled for the week of 8/15. That week came and went. A week or so later I get communication that says "in production". Yay finally (and my situation was getting dire as far as transportation). 8-24 I get an email, said "you will get an update every 45 days", also stating that "supply chain interruptions...." so that tells me a lot, or maybe it's my assumptions. Since I work for a dealer (non-ford) I also understand that big corporations often don't communicate at all or at the least. Last week I saw where the body module came online, but to date, the order tracker is still "in production". Chat with FP, they said it's been produced and ETA 9/26. But the order tracker has nothing about it being produced, shipped, nothing. FP says it doesn't update until it is actually shipped (in my case will be rail).
One email says "parts are procured and production will begin the week of 8/15", then another one a few weeks later says "supply chain interruptions causing delay". So, what is it?
This whole deal has been a cluster. Dealer dragging their feet, now Ford. Or maybe not dragging their feet but the lack of communication tells me a lot in itself and leaves much to assumptions among other things. Then my daily starts going down hill, so I had to buy another vehicle to drive while waiting--costing me $3300 plus insurance & taxes & fees. But Ford never sees these costs to customers, that or they're so big (again, corporate....) that they don't care?
The only vehicle I've ever bought new, and it's not been a very good experience thus far.
One email says "parts are procured and production will begin the week of 8/15", then another one a few weeks later says "supply chain interruptions causing delay". So, what is it?
This whole deal has been a cluster. Dealer dragging their feet, now Ford. Or maybe not dragging their feet but the lack of communication tells me a lot in itself and leaves much to assumptions among other things. Then my daily starts going down hill, so I had to buy another vehicle to drive while waiting--costing me $3300 plus insurance & taxes & fees. But Ford never sees these costs to customers, that or they're so big (again, corporate....) that they don't care?
The only vehicle I've ever bought new, and it's not been a very good experience thus far.
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