2016 Mustang Orders Placed Thread (Vote/Share Here)

[montreal ponies]

Huge thumbs up for Deysha and thanks for the address, I will certainly send a letter thanking her.
Now here is my question; my dealer told me that my build week is 9/28 and provided me with a VIN. Out of nowhere today, Deysha sent me a PM (I didn't even bug her this time!) she gave me the VIN and said that it was 'just sent into the plant for production today'. Does that mean it was built today, or that the info was sent to the plant to prep for the blend? She gave me a link for a window sticker which should be live Wednesday. I assume I'll know for sure Wednesday, by the blend date. Either way it's awesome customer service, hoping it might have gone in today, but either way it's progressing so I'm happy.
So think it was built today? Or scheduling?

I have no idea what that meant, but if it was sent to the plant for production , that is some good news. Let us know what she says.

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[Waldorf]

So far I don't think anyone who ordered a 2016 has been able to track it yet. I haven't been successful in it coming up with anything

Yours isn't built yet? Strange! Your S/N was only 17 behind mine.

That is all...

 

[ezjaz]

Welcome to the forum... and welcome to the WAIT! A little better than a WAG is 6 to 8 weeks now that they're running retail builds down the line.

BTW... forget COTUS! I ordered on 6/12, and in July it showed my order as an F150 Platinum to be delivered to my dealer. Guys who ordered 2015s had mixed luck with it, and to my knowledge, no one with a 2016 order has received anything from COTUS. Best bet: Send a private message to "FordService" (Deysha) in this thread along with info from your priced DORA that you should have received from the dealer. You'll need to send her your 1) Customer order number, 2) Dealer code or name, 3) Your last name, 4) options you ordered and colors. #4 isn't necessary for her, but with that info, she can double check to make certain your order is in the system the way you ordered it. Pronounced: "To make sure that the dealer didn't screw up the order". She WILL get back to you... wait times for replies have increased now that retail orders are going full bore and COTUS "Still has a few bugs in the system" :lol::lol::lol:

This may help and answer some questions you may have about ordering. It's about Ford Trucks, but the order/scheduling/deliver process is the same:

Ford Allocations, Priorities and Scheduling
​

Patience!
That is all...

Thanks for the insider info, Waldorf! I'll go poke around a bit. I have the DORA and priority code is 11, which from what I read isn't terrible but isn't the top? Anyway - I appreciate the information.

 

[chrisgonzales]

[MENTION=14219]Waldorf[/MENTION]

I've been unable to track my build in cotus is what I meant to say. Mine is being built tomorrow, ans hopefully shippps soon after

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[leszek]

Cotus does not work for MY16 period.

 

[Waldorf]

@Waldorf

I've been unable to track my build in cotus is what I meant to say. Mine is being built tomorrow, ans hopefully shippps soon after

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Great! Just hope yours doesn't sit in the lot for two weeks like mine has!

 

[Verdomix]

Mine was build on the 15 and I was told by my dealer that it is in Arkansas somewhere yesterday... So hopefully any moment this week...

 

[Brendan688]

My window sticker went live this morning! Blend date is 9/28, and everything looks right with the order. Getting closer

 

[FordService]

Today (in another thread) She said she had over 150 PM's. She'll get to ya eventually. I had to wait a while before hearing back from her. Shes awesome though, you'll hear back from her soon. :cheers:

Thank you for the kind words and support, S5fiddy!

Deysha responded and provided me with an update on my order....Thanks to her, I now know when it is due. WIll probably, if all goes right, have it the week of 27th sometime. Hats off to Deysha for doing such an amazing job.

Thank you very much, RB16STANG!

Would be nice if my car comes early. Ford Service 800 number said 24-30th delivery. Deysha said 30th (probably best to give latest day to be safe). If it doesn't come by Friday, I won't be able to get it for two weeks since I will be out of town for work.

It just shipped out yesterday, StangMan04!!

DITTO! I believe everyone on this thread is grateful to Deysha, and have even told her so. But, how about letting her supervisor know what a great job she’s done for all of us? Not an e-mail, but take a few minutes to write down your thoughts and snail mail them to her supervisor:

Melissa Webb, Social Team Lead
Ford Motor Company Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48126
​

Let her supervisor know how grateful she should be to have Deysha on her team. I have.

How many times have you contacted a customer service person about a sale, a defect, or even just for some information and instead gotten “customer NO sevice” ? Deysha has ALWAYS gotten back to me, almost always the same day. If not, the next day for sure. And even if to say she had no further information.

Quoting an old Nike ad: “Just DO IT!”

That is all…

OMG!! Thank you, Waldorf!! :love:

Huge thumbs up for Deysha and thanks for the address, I will certainly send a letter thanking her.
Now here is my question; my dealer told me that my build week is 9/28 and provided me with a VIN. Out of nowhere today, Deysha sent me a PM (I didn't even bug her this time!) she gave me the VIN and said that it was 'just sent into the plant for production today'. Does that mean it was built today, or that the info was sent to the plant to prep for the blend? She gave me a link for a window sticker which should be live Wednesday. I assume I'll know for sure Wednesday, by the blend date. Either way it's awesome customer service, hoping it might have gone in today, but either way it's progressing so I'm happy.
So think it was built today? Or scheduling?

Thanks, Brendan688!!

Hi y'all,

Brand new to these forums, so greetings to all. It's been about 10 years since I've had a pony so incredibly excited to be back!!!

I have seen a lot of incredibly detailed discussions about using COTUS, reading the info, etc.... You guys rock.

Does anyone know what build times from order date are looking like right now? The order was only placed last Monday, 9/14, so not showing up on COTUS yet, but already I'm looking for information! And how long until it does show up on there?

Thanks, everyone. You'll be hearing a lot from me!

Welcome and thanks for the PM, ezjaz! I’ll get back to you as soon as possible.

Deysha

 

[FordServiceCA]

^^^^this 1000 times, also on a smaller scale, i would like to point out
how great Mathew ( Fordservice CA ) has been for us Canucks on this site of the fence. He must have gotten at least 100 PM's just from me. Thanks

Hi Montreal Ponies!

Thanks for the feedback :clap2: , much appreciated! Glad I could help. I'll give you an update later on today.

Take care now!

Mathieu

 

[StangMan04]

It just shipped out yesterday, StangMan04!!

Aw, I thought it shipped out on 9/16 :(

Guess I won't have my car until after 10/8 when I get back in town.

 

[Waldorf]

Aw, I thought it shipped out on 9/16 :(

Guess I won't have my car until after 10/8 when I get back in town.

BUMMER! At least you'll KNOW it's there when you get back. Aliens must have mine. Today makes 2 weeks since it was moved to Area 51.

Best of Luck surviving the next 2 weeks and Patience!

That is all...

 

[MultiMediaWill]

Aw, I thought it shipped out on 9/16 :(

Guess I won't have my car until after 10/8 when I get back in town.

This is better than receiving the car the day before you go out of town in my opinion.

 

[QTTim]

Mine was shipped out on 9/12 with an eta of 9/20. Stopped by the dealer yesterday and it is currently sitting at the rail yard in KC.


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[montreal ponies]

Aliens must have mine. Today makes 2 weeks since it was moved to Area 51.

That is all...

Funny stuff .
It may never leave Area 51 at all ! Might consider selling your aftermarket stuff to me ! Just sayin' ;)
Just came back with another Roush CAI box today from dealership. Now wondering which tune provider i should be going with ?
Had Steeda 93 tune on my 2011GT .

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