Warranty Engine Replacement - No Oil Pressure

mustang1 · Oct 28, 2016

Voodooo said:
0 oil psi mean bad pump. This won't be the first oil pump failure. I still can't understand why ford didn't make the OPG on the voodoo from steel. The harmonics and vibrations will cause them to fail.

How does the harmonic balancer compare in the GT350 vs. GT ? If there is more than a few, Ford may do a recall.

Roush and Whipple offer aftermarket engine warranty, on the stock OPG. Seems they are not very concerned.

mustang1 · Oct 28, 2016

kairojya said:
Yea no kidding!

... What does bother me is I no longer feel the same way towards the car, and I want to get rid of it, and in doing so I'll realize a 10-15k loss (thank god I only paid 1.5k ADM!), and Ford doesn't care - there's nothing they will do about it. I'm slowly convincing myself that this is the gamble I made buying a performance car, let alone a "first year" car with a unique engine (to the brand building it at least), and buying an expensive car from a cheap car manufacturer. I'm just one of the unlucky ones this time, hopefully I've paid my dues and won't deal with this again with any future car.

assuming the TX LL 30 day test really does require 2 repair attempts, it probably makes more sense to keep driving the car, at least for the remaining 12mo LL period. If the new engine needs additional work, then you can LL. I'd probably keep driving it for the whole power train warranty. By then, it will be clear whether OPG is an issue or not. If it is, Ford may issue a recall.

Unless you are eager to drive a different type of car. That's another matter.

kairojya · Oct 28, 2016

mustang1 said:
assuming the TX LL 30 day test really does require 2 repair attempts, it probably makes more sense to keep driving the car, at least for the remaining 12mo LL period. If the new engine needs additional work, then you can LL. I'd probably keep driving it for the whole power train warranty. By then, it will be clear whether OPG is an issue or not. If it is, Ford may issue a recall.

Unless you are eager to drive a different type of car. That's another matter.

I'm not eager to drive/buy another car. I think I want to take a break from cars and either get some cheap economy car or just use my Miata for awhile. I agree with your plan of getting it and just keep using it since it's under warranty, and I may end up doing that too. This situation is stressful and aggravating though, I'm not sure I want to go through it again. Also, if my new engine breaks, who's to say it doesn't seize up while I'm accelerating and at speed and causes me to crash? I guess this is a (extremely) low risk event that anyone could encounter and it'd be best to not even think about it.

kairojya · Oct 28, 2016

Update

I hadn't heard back from my service advisor since Tuesday, when I was told my original engine was removed from the car and the new one was about to go. So today I called and was told the new engine is in and there's some minor work remaining. The advisor said it should be finished by today. I called back an hour before the service department closed and he told me the tech left early and it's not ready. The tech has to "reinstall the exhaust and driveline" the advisor told me, and then start the car and check everything over.

I asked if it would be finished tomorrow (Saturday) and my advisor said that he would be in but he's unsure if that particular tech is working or will work on my car even if he is in. So close! I'll post back tomorrow if there's anything of interest. I'm glad they didn't have me come down today right before they closed and rushed me looking over the car, I'd rather take my time and look over everything the best I can before taking the car.

Roh92cp · Oct 28, 2016

kairojya said:
Update

I hadn't heard back from my service advisor since Tuesday, when I was told my original engine was removed from the car and the new one was about to go. So today I called and was told the new engine is in and there's some minor work remaining. The advisor said it should be finished by today. I called back an hour before the service department closed and he told me the tech left early and it's not ready. The tech has to "reinstall the exhaust and driveline" the advisor told me, and then start the car and check everything over.

I asked if it would be finished tomorrow (Saturday) and my advisor said that he would be in but he's unsure if that particular tech is working or will work on my car even if he is in. So close! I'll post back tomorrow if there's anything of interest. I'm glad they didn't have me come down today right before they closed and rushed me looking over the car, I'd rather take my time and look over everything the best I can before taking the car.

Well I'm sorry to hear your still waiting and I know how it hurts. But to encourage you I just finish my home instal of my Ford Racing long block crate motor with a cherry picker and jacks and got it done in 2.5 days. I also did my own MMR OPG, crank gear and boos tensioner upgrades. I'm happy to report it drives like stock as if it never happened. Mr. Whipple is lurking until some breakin miles are done.

kairojya · Oct 29, 2016

Roh92cp said:
Well I'm sorry to hear your still waiting and I know how it hurts. But to encourage you I just finish my home instal of my Ford Racing long block crate motor with a cherry picker and jacks and got it done in 2.5 days. I also did my own MMR OPG, crank gear and boos tensioner upgrades. I'm happy to report it drives like stock as if it never happened. Mr. Whipple is lurking until some breakin miles are done.

Congrats! I've done engine swaps/pulls before, all inline 4 or 6 cylinders though. I can't see any reason for it to take 2 weeks for the dealer to do the swap with all the tools, equipment, and training they have.

TxOilMoney · Oct 29, 2016

kairojya said:
Congrats! I've done engine swaps/pulls before, all inline 4 or 6 cylinders though. I can't see any reason for it to take 2 weeks for the dealer to do the swap with all the tools, equipment, and training they have.

I agree Kyle. It shouldn't take more than 3 days after the engine arrived. I was really hoping that Sam Pack's Ford would get it right. I have a feeling that several other Dallas area owners are watching the progress (or lack thereof) of your motor swap. I'll just add them to the growing list of dealers that are basically clueless. Sorry you didn't get your car back today.:barf:

mustang1 · Oct 29, 2016

kairojya said:
I'm not eager to drive/buy another car. I think I want to take a break from cars and either get some cheap economy car or just use my Miata for awhile. I agree with your plan of getting it and just keep using it since it's under warranty, and I may end up doing that too. This situation is stressful and aggravating though, I'm not sure I want to go through it again. Also, if my new engine breaks, who's to say it doesn't seize up while I'm accelerating and at speed and causes me to crash? I guess this is a (extremely) low risk event that anyone could encounter and it'd be best to not even think about it.

You could drive it like a regular Mustang GT, shifting under 6000 RPM. If you can get two oil pumps to fail, I am sure some people will be impressed. Maybe not Ford. ;-)

I seem to remember testing the engine off at highway speed scenario in my car some time back and it was controllable. I could stop reasonably fast. Didn't really test the steering. There is plenty of other things that can get a car stuck on the side of a road, needing a tow.

As for economy cars, I would trade the Miata for a more modern car with a decent IIHS safety rating.

kairojya · Oct 29, 2016

mustang1 said:
As for economy cars, I would trade the Miata for a more modern car with a decent IIHS safety rating.

Appreciate the advice, however my Miata has sentimental value and as such, I'm planning to keep it.

kairojya · Oct 29, 2016

Update

I hadn't heard from the dealership today so I went by there a few hours after the service department had been opened up. I saw the car (spoiler alert: it still isn't finished). In a quick analysis I didn't find anything too bad except for a bunch of greasy oil fingerprints throughout the engine bay. I was told the new engine came without an intake manifold and that all the "stuff" on top of the engine was moved over from my original one, including the "this engine, which failed, was built by these chaps" part.

They told me the car may still be ready today, but the tech had to work on a "scheduled Saturday car" and finish it first. Which is fucking hilarious, because today marks the 5th Saturday that my car has been in their possession. Apparently all that's left with my car is topping off fluids and starting the engine and test driving it. I also LOL'd when I saw they filled my windshield washer reservoir all the way to the top. It makes me feel really confident that they will ensure my engine oil and transmission gear oil are filled correctly!

Additionally, because I'm an idiot, I had the dealer appraise my immobile car to see how much they'd pay me for it. $45,000~!!!! That's more than 30% depreciation in only 5 months of ownership and 3229 miles of use! This price includes my $450~ of tint and my 6 year 100k mile extended warranty. The dealership actually told me that due to the new engine, it hurts the value of my car AND due to the fantastically timed safety recall, this is why they can only pay $45k for it.

This is by far the worse car/motorcycle I've ever purchased across 16 prior vehicles from various manufacturers.

rb92gt · Oct 29, 2016

kairojya said:
Update

I hadn't heard from the dealership today so I went by there a few hours after the service department had been opened up. I saw the car (spoiler alert: it still isn't finished). In a quick analysis I didn't find anything too bad except for a bunch of greasy oil fingerprints throughout the engine bay. I was told the new engine came without an intake manifold and that all the "stuff" on top of the engine was moved over from my original one, including the "this engine, which failed, was built by these chaps" part.

They told me the car may still be ready today, but the tech had to work on a "scheduled Saturday car" and finish it first. Which is fucking hilarious, because today marks the 5th Saturday that my car has been in their possession. Apparently all that's left with my car is topping off fluids and starting the engine and test driving it. I also LOL'd when I saw they filled my windshield washer reservoir all the way to the top. It makes me feel really confident that they will ensure my engine oil and transmission gear oil are filled correctly!

Additionally, because I'm an idiot, I had the dealer appraise my immobile car to see how much they'd pay me for it. $45,000~!!!! That's more than 30% depreciation in only 5 months of ownership and 3229 miles of use! This price includes my $450~ of tint and my 6 year 100k mile extended warranty. The dealership actually told me that due to the new engine, it hurts the value of my car AND due to the fantastically timed safety recall, this is why they can only pay $45k for it.

This is by far the worse car/motorcycle I've ever purchased across 16 prior vehicles from various manufacturers.

Wow, just wow, what a nightmare... I can only agree with your final sentence. To give up the ghost at 3,200 miles is insane, and then to be treated the way Ford treats you... I am a Cadillac man, and of course they are not know for their reliability, but never had major engine problems with one, and if there ever is a problem you get a free loaner of an equal high end car which gives them incentive to get the car in and out.

firestarter2 · Oct 29, 2016

kairojya said:
Update

I hadn't heard from the dealership today so I went by there a few hours after the service department had been opened up. I saw the car (spoiler alert: it still isn't finished). In a quick analysis I didn't find anything too bad except for a bunch of greasy oil fingerprints throughout the engine bay. I was told the new engine came without an intake manifold and that all the "stuff" on top of the engine was moved over from my original one, including the "this engine, which failed, was built by these chaps" part.

They told me the car may still be ready today, but the tech had to work on a "scheduled Saturday car" and finish it first. Which is fucking hilarious, because today marks the 5th Saturday that my car has been in their possession. Apparently all that's left with my car is topping off fluids and starting the engine and test driving it. I also LOL'd when I saw they filled my windshield washer reservoir all the way to the top. It makes me feel really confident that they will ensure my engine oil and transmission gear oil are filled correctly!

Additionally, because I'm an idiot, I had the dealer appraise my immobile car to see how much they'd pay me for it. $45,000~!!!! That's more than 30% depreciation in only 5 months of ownership and 3229 miles of use! This price includes my $450~ of tint and my 6 year 100k mile extended warranty. The dealership actually told me that due to the new engine, it hurts the value of my car AND due to the fantastically timed safety recall, this is why they can only pay $45k for it.

This is by far the worse car/motorcycle I've ever purchased across 16 prior vehicles from various manufacturers.

They are trying to bend you over

kairojya · Oct 30, 2016

The dealership never called me Saturday. Therefore I can only assume they did not finish my car. Tomorrow will be the 31st day my car has been at the dealership.

I'd like to share a couple of things in this post that I'm not happy with, on top of everything else.

My original engine's built-by plaque was moved to this new engine. Apparently my service advisor was telling the truth when he said the new engine came without an intake manifold or any of the "stuff" on the top of the engine. He told me the tech just moved over all those items from my original engine to the new replacement engine. In the top picture is a screenshot from a video I shot of the car while it was at the dealership before my original engine was removed. The bottom is from a picture I took on Saturday with my alleged new engine installed.

The dealer says there's nothing they can do for my rear bumper fitment. This isn't the best pic, but you can clearly see my rear bumper fitment is not great. I tried to have the dealer fix it while my car has been sitting there for weeks, my service advisor says the body shop told him there's nothing they can do to fix it.

EDIT: here's a better picture of my rear bumper complaint. This picture was taken 4 days after I bought the car.

Here's a picture I took of my car sitting in the shop bay on Saturday, when I was told all it needed was to have it's fluids topped off then the tech could start the engine and look over everything before giving it back to me. They were open for 4~ more hours after I left and they never called me to let me know if it was finished. I have no idea what the status is, but will surely find out tomorrow.

Dominant1 · Oct 30, 2016

That's hideous, its attrociaouse how they have treated you. no doubt i would divorce Ford after all this. $60,000 car with a rear bumber that looks like that. 8200 rpm engine that doesn't have billet opgs... unacceptable and pathetic!

TxOilMoney · Oct 30, 2016

I had heard nothing but good things about this dealer until your ordeal, Kyle. I was planning on going to them for future service. So now I still don't know of any dealer that can be trusted for competent service in the entire Dallas area. Incredible. I also noticed that one of your engine builders also built mine. (The unreadable name that begins with S ?) Sorry you're getting screwed so bad from both ends. You should probably check your oil filter if/when you get your car back. I doubt very seriously it'll be torqued properly.

Warranty Engine Replacement - No Oil Pressure

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