Build Week - 9/21/15 - 2016

[chrisgonzales]

Everything will work its way out one way or another. And ditto on the Happy Anniversary

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[Agent86]

OK rail company, I sold my Mustang. I am Mustangless!!!! This can not stand!!!!! I need my car NOW! Thank goodness I have become a much more patient man in my old age.

 

[vder]

It's a long and tortuous wait hang in there.


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[FordService]

Deysha for President!! Write it in.

LOL! Thanks, Agent86! It’s getting closer.

Car is at the dealer. Went to inspect it and it has two paint chips. Quarter panel may have to be shot. As of now I am thinking of passing on it. Dealer did get back to me and said the only way to fix the two chips in the paint is to have the the left rear quarter panel repainted. At this point I am seriously considering passing on the car and having them reorder. Sixteen weeks worth waiting for a new car that has to have the entire rear quarter panel fixed. To say the least very frustrating. ...

Let’s get this escalated for you, vder. If you’re not reordering, please PM me with your full name, mileage, and best daytime number.

Deysha

 

[vder]

We went to the dealer today and no attempt was made to correct the problem. When asked about having ithe area air brushed was told that would be on my dime. When a ski get a out reordering was told that their is a limited production and they are not certain the order would be filled.

Ordered this car as a anniversary present for the wife didn't expect this. Just want the Ford dealer to do the right thing. When my wife asked about the reorder she was told we will return your deposit. Feel like this is a bad scene from a movie. Not really sure where to go from here. I will be contacting Ford service but don't see what can be done. One would think they would want to sell the car. OK, off the soap box for now.

To everyone that has taken delivery I am one envious person.

 

[chrisgonzales]

You need to get Deysha to escalate this for you. I don't see why they can't order another. Need to get a regional rep involved

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[vder]

[MENTION=18005]chrisgonzales[/MENTION]

I will be sending her a PM shortly just not sure what she can really do in the end. They were so indifferent towards my wife today I am pretty surprised. It's a shame that this dealer (Newins Bayshore Ford) is the face of Ford Motor company.

 

[vder]

Re-ordered yesterday due to the car being damaged when delivered. Hoping the priority code can get changed from 10 to 1 by the regional rep. Time sit back and wait.



Heres what was ordered

P8F GT Convertible Premium
J4 DP Impact Blue
Leather Seats
2 Ceramic
400A Equip. Group
99F 5.0L TI-VCT
44X 6-SPD Man Trans
422 Calf. Emissions
67G GT Performance Package
Spoiler Delete
3.73 TOR Axle
19 PNYD Alum Wheels

 

[ManBearPig]

Is that exactly what you ordered the first time, or did you make some changes this time around?

 

[PonyGrrrl]

I don't believe Deysha can do that, AFAIK, I believe only zone reps and CSRs can give a Priority 1. The dealer should be able to have either bump it to Priority 1 and they definitely should since yours arrived damaged.


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[vder]

[MENTION=18542]ManBearPig[/MENTION] [MENTION=8433]Pony[/MENTION]Grrl

Yep order the same options. One positive out all of this was seeing how well the car looked in person.

We are hoping that the dealer of Ford service steps up to the plate and changes the priority code. Time will tell.

 

[PonyGrrrl]

[MENTION=15561]vder[/MENTION] I would call the dealer and Ford CS and ask for your Priority be bumped to 1, they do it in circumstances like this.


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[chrisgonzales]

FYI just checked there is a $1000 incentive going on in my area, up from $500. Hopefully to take delivery sometime this week.

 

[vder]

[MENTION=8433]Pony[/MENTION]Grrl

According to the dealer they will be contacting the regional rep via an email and call on this Monday. I have also contacted Ford Service asking for them to also bump up the priority.

 

[Agent86]

FYI just checked there is a $1000 incentive going on in my area, up from $500. Hopefully to take delivery sometime this week.

Chris, Where are you seeing this? Don

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