You should have a chat with an attorney friend. Is there a contract? What does it say about dealer responsibility for doing the delivery within a certain time period? And, your right to cancel? Did you order something that they just would never be able to sell? Odd color or package combination? Be sure that you are talking to a Manager at the Dealership, salespeople often mislead. You might even want to call a Ford Customer Service Line. And, then there is Social Media. It's not right (and probably not customary) to keep a deposit for something that is most likely going to be in high demand, like a 2018 Mustang GT. And then there is the option of waiting it out. Good Luck!!!
I feel your pain. Despite sending email to dealer to add "spoiler delete" before I signed, I did not notice it was missing from the order when I did sign. For over two weeks I was told that the order could be changed, "No problem!" Finally, I was told a few days ago that the spoiler delete could NOT be added because production was already scheduled (a month away). Return of deposit and just pick up one locally?...ha ha ha ha!
This is why I double checked and my parents checked as well. Cause I knew if I missed something I wouldn't be happy. I felt like I was annoying the dealer but like my father told me "they want to get the car YOU want." And dealers are people too. They make mistakes...
I ordered from the same dealer, and they transferred over my deposit to the new order. If I had cancelled my order and gone to another dealer, I (probably) would have lost the deposit.
My dealer took a non-refundable $1000 deposit. They are getting one of their 18s in on the 26th. I might drive down there just to see them and maybe drive one. They don't have everything I want on them. So I'll just wait till they get mine in. But I do want to see what the 18s looks like in person. I don't even think they have the digital cluster. I'm not 100% sure on that though...
Nice clause, but, what is the remedy for the buyer if the delivery time becomes unreasonable or if the buyers' financial situation changes (lost job, for instance) or if the vehicle comes in with a defect (like paint damage)? Like others, I've never left a deposit on an order. And, for the reasons already noted. My current order may be specific to my want/need, but the vehicle would have been sold at some point. We are ordering these '18's early in the Model Year and they seem to be in demand. I have made a 'deposit' on dealer trades before, but, those have been 24-48 hr transactions and there is a sunk cost to the dealer.
We just got home last night after 10 days there! perfect weather, no rain at all. I of course, missed my dealer getting the test model car coming by yesterday, i got pics of it, but we were on a plane on the way back when it came in!
I am so excited! And when I come back only a short couple of weeks till my car gets built and hopefully delivered!! Getting closer!!
I will check it after 10am. Cause they are updating it.. I guess they do it every Sunday 4am-10am?
I got EDD of 1/11/18! So excited!!Just checked - EDD 1/06/18
