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My 2016 MKX was a special order and it had water leak issues (1 immediate and 1 after 18 months). My 2018 Mustang was ordered to my specs but was submitted as a stock order in August, presumably to meet allocation objectives. The Mustang came in with 1 minor paint issue at a seam which the...

You have a really insensitive dealer/salesman. My dealership (salesman and manager) acted like they were happy to see me each day as I stopped by for my updates while my Mustang was in transit. They seemed to actually share in my excitement. Well, at least they acted interested and that was...

NICE!!!

Mine was at 2 days in the morning back in November and 12 days in the evening. EDD's are all over the place and they change frequently, without explanation. After the 2 to 12 day change, I started talking to/visiting the dealer daily. I also had a zone sales manager (cousin) getting me...

There were stickies on the back of each key. One was gone within 24 hours. I did save this one. There may be something here that could be used if a key was lost and I'm sure Ford has a record of my keys.

Mine did not come with a key number plate as noted in your picture. My '16 Lincoln did not have one either. I've seen these in the past (it's been a while) and just filed them away.

My panels looked good, as well. I had seen several 2017 and 2018 Mustangs side by side, inside, at a dealership in Cary NC. I noticed the gaps on the 17's and did not notice them on the 18's. I was ready to complain if my 18 had 17 type gaps. It did not, so I was pleased. Full disclosure...

You are at the point now where you call the dealer everyday. Check on the railcar. If at the ramp, have them call the ramp. And, don't forget to get that money out of savings. The dealer will want a check.......

Your dealer can check online to see where the railcar is if you are still on rail. The dealer can also call the railcar destination ramp to see if it is sitting or if it has been loaded. While on the railcar, I checked every other day. Once mine got to Norfolk, I checked everyday with the...

ENJOY. Each time you open the door, your happiness index will rise!!!

It's nice to see all you reporting movement with production, shipping, and delivery. The wait has been long but the wait will have been worth it. Regardless of how you spec'd it, you are going to get a car that you will truly enjoy. I look in the garage, first thing, every AM and have been...

Each case is unique, I'm sure. For me, car actually being on a railcar to arrival in Wilmington NC was 9 days. It sat for 4 days at the ramp in Norfolk. It was all worth the wait. I love mine!!!

Well, delivered does mean delivered. Got my call early this morning and made it over to the dealership shortly before noon. Car was being prepped while paperwork was completed. It's now safe, sound and DRY, in it's new stable. Did not get in much driving today, however, I got enough to know...

This morning I will find out if DELIVERED actually means delivered to the dealership. COTUS now shows as delivered. Woot Woot.

I'm just a few miles up Rt 17 from you. Not liking the weather, at all. Rain with temps dropping fast. Not exactly new vehicle weather...... Stock models are showing up all over the place. Mine was ordered as stock, not sure why. I'm not complaining since it's due at any moment.

Get a Rail Car Number. As I learned, 'In Transit' merely means that it has been moved from the plant to a rail yard. When the countdown to delivery got to 2, it suddenly jumped up to 12. I had not questioned the process and assumed that 'in transit' actually meant in transit. That was 11/26...

Tomorrow (maybe). The Sales Manager called the ramp, in Norfolk, while I was standing there and the message he received was that my Mustang is on the trailer waiting to be picked up. That's good news. COTUS still says 12/8/17. I stopped at the dealership 3 times last week and already 2 times...

There was an earlier post that tells you how to check rail car status. Your dealer can give you the railcar #. I suspect, however, that you will be on a Norfolk Southen train as I was, and those can't be easily tracked. My EDD changed again over the weekend to 12/8. Dealer told me that it...

Yes, it was turned in as a stock order versus retail. This is my 3rd order from that dealer and they do things their way!!! Car sat at the plant 3 weeks before being moved to in transit. Then sat at the rail yard another 2 weeks. I'm assuming it will sit at the distribution point 1 week...