Sponsored

CJPP H-pipe good and bad

Status
Not open for further replies.
OP
OP

lugz

Well-Known Member
Joined
Feb 24, 2017
Threads
29
Messages
300
Reaction score
105
Location
NC
Vehicle(s)
2017 Mustang GT PP
For anyone still reading this, in the future - PLEASE reach out to us directly. PM me, email our staff, call us, post in our section or tag me in a post.
Dang, I was out on vacation and missed several weeks of this thread. As the OP, I'll claim guilt for not tagging or notifying you directly- it's my bad. Almost sent the H back at the time, but had a limited timeframe before an event and had to make it work; happy with the result. You guys are solid for standing behind your product. :cheers:
Sponsored

 

ScottsGT

Well-Known Member
Joined
Dec 9, 2014
Threads
63
Messages
2,104
Reaction score
522
Location
Lake Wateree, SC
First Name
Scott
Vehicle(s)
2015 GT, DIB
Just caught this thread. Way to go with the customer service CJ! Now that's how you keep customers and make new ones!

Years ago I had a similar experience during my '66 Restoration and TMI headrests. CJ's went above and beyond to get my issue straightened out as fast as they could.
 

scott_0

Well-Known Member
Joined
Apr 15, 2016
Threads
19
Messages
1,115
Reaction score
278
Location
Oxford, Pennsylvania
Vehicle(s)
2016 Mustang GT
good on CJPP, kudos!
 

Bill88stang

Well-Known Member
Joined
Nov 20, 2016
Threads
72
Messages
454
Reaction score
41
Location
Florida
Vehicle(s)
2016 deep impact blue premium gt 6 speed manual
For those that have gotten a refund are they wanting the h pipes returned? When I emailed customer service they directed me to another department to return it but mentioned nothing about a refund only. Kind of confused .
 

Wilson44

Well-Known Member
Joined
Jul 29, 2016
Threads
0
Messages
100
Reaction score
62
Location
Manvel, TX
Vehicle(s)
2017 GT350 Avalanche Gray
For those that have gotten a refund are they wanting the h pipes returned? When I emailed customer service they directed me to another department to return it but mentioned nothing about a refund only. Kind of confused .
They didn't make me return mine. I used the refund to get it fixed and it sounds amazing now. Thanks again CJPP! Excellent customer service.
 

Sponsored

Bill88stang

Well-Known Member
Joined
Nov 20, 2016
Threads
72
Messages
454
Reaction score
41
Location
Florida
Vehicle(s)
2016 deep impact blue premium gt 6 speed manual
Did you call them or send them a email? Wondering is there is a particular area on there site I need to contact to get my refund processed .
 

Wilson44

Well-Known Member
Joined
Jul 29, 2016
Threads
0
Messages
100
Reaction score
62
Location
Manvel, TX
Vehicle(s)
2017 GT350 Avalanche Gray
I called and referenced [MENTION=20475]Dave@CJPP[/MENTION] and this thread. They put me on hold a few minutes to look up my order number then issued the refund.
 

ponie1992

Well-Known Member
Joined
Jan 4, 2016
Threads
93
Messages
1,547
Reaction score
415
Location
Elgin, SC
Vehicle(s)
2016 Ruby Red PP GT
I called and referenced [MENTION=20475]Dave@CJPP[/MENTION] and this thread. They put me on hold a few minutes to look up my order number then issued the refund.
That's good to know. I haven't had a chance to call them. There's no way I could return my cause I have nothing to put back on it.
 

Sponsored

Wilson44

Well-Known Member
Joined
Jul 29, 2016
Threads
0
Messages
100
Reaction score
62
Location
Manvel, TX
Vehicle(s)
2017 GT350 Avalanche Gray
Not sure if anyone ever narrowed it down to a specific date range for the bad batch(es), but if you got a bad one, you'd know. Best way to describe it is it'll sound like an F250 diesel at idle. After getting mine fixed, it's silky smooth and just sounds like a "healthy" V8.
 

ponie1992

Well-Known Member
Joined
Jan 4, 2016
Threads
93
Messages
1,547
Reaction score
415
Location
Elgin, SC
Vehicle(s)
2016 Ruby Red PP GT
Is there a date range that these came out with the buggered holes? I ordered mine 7/29/16...
I bought mine back in December of '15, right after I bought my car. They took care of me, no problem!
 

thumper

Well-Known Member
Joined
Nov 7, 2014
Threads
22
Messages
642
Reaction score
102
Location
BC Canada
Vehicle(s)
2015 mustang GT PP
Well I am glad I stumbled upon this thread before buying the CJPP H pipe!! Anyone have experience with any other brands of H pipe? Was looking at either the STEEDA or Lethal H pipe...
i ended up getting a lethal stainless h pipe because of this thread. i made sure to try and take pics of what was questioned here before installing it... what do you guys think:




Sponsored

 
Status
Not open for further replies.
 








Top