YAY! Parks Ford in Gainesville!!! Problem Resolved!!!

[signal12]

They sold it to you with a warranty right? So why the angst? Its a factory engine put in by the dealer and under warranty...drive it like you stole it and if there are issues take it in and get if fixed.

Frankly, because right is right and wrong is wrong. Also, my trade had been in a small accident with airbag deployment but you could not tell. They dinged my trade 4k because of the carfax report but then don't tell me that the mustang had the engine replaced.

I won't lie, I'm glad to have a brand new engine and turbo but the deceitfulness just doesn't sit well. I would have been happy if they just covered the cost of replacing the warranty-voiding CAI!

And look at it this way, if they'll omit this seemingly good-for-the-buyer fact, what else would they omit/lie about that ISN'T good for the buyer!!

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[Stripler]

I don't see an issue because a new engine is a good thing. They "hid" good info from you? I'd be more concerned if they hid negative info. Sure the fact that the motor was blown could indicate excessive wear on other parts, but really if you buy a used performance car you have to assume it was driven at least somewhat hard if not really hard. If everything seems fine on the car, I'd say you lucked out on getting one with a new motor.

 

[signal12]

I don't see an issue because a new engine is a good thing. They "hid" good info from you? I'd be more concerned if they hid negative info. Sure the fact that the motor was blown could indicate excessive wear on other parts, but really if you buy a used performance car you have to assume it was driven at least somewhat hard if not really hard. If everything seems fine on the car, I'd say you lucked out on getting one with a new motor.

I hear what you're saying, and you're not far off base, but consider this: Had I known there was a brand new engine in the car, would I have been so willing to drop over 3k on the extended warranty? Maybe not, but that opportunity was stolen from me through lies. (And before anybody gets into it, in Florida, an omission of fact can be considered fraud just as knowingly giving wrong info)

This is my biggest gripe. I was not afforded the opportunity to make a fully informed decision in the buying process. The intentionally withheld pertinent information. If the work had been done anywhere else, this conversation wouldn't be taking place.

And NOW, I'm having to fight just to get some kind of paperwork showing the work done to the car for warranty sake. And Ford has said I should have gotten it.

 

[Blk2015GT]

Then answer this, if a new car is damaged in transport from the factory to the dealership and repairs with a brand new part, what is the "damage" to the consumer buying it? It is still not a new car just because a piece of plastic was replaced with another brand new one?

Your car got a BRAND NEW engine. So in fact you likely got more than you paid for since the engine (and turbo more importantly) didn't have all of the wear on it (the first engine had some before it blew). How the motor and turbo are is now is better than had you bought it right before it blew up right and it died on you in the first 100 miles right?

Sorry but I dont get that part of the gripe; you got what you paid for, and with a newer not abused engine. And it was done by Ford with all new OEM parts, I dont see how you were "damaged." Look at all of the GT350s getting new motors because of blown motors and everyone goes on their way just fine; ion MUCH more expensive/limited cars.

And reporting to Carfax is optional; there is no law requiring such.

You can cancel the extended warranty (ESP) within I believe 60 days for a full refund, or it is prorated after that. If you owned the car 2 or 3 months you should still get 95-97% or more of the money back prorated. So cancel if if you feel hurt; it still covers the electronics and head unit which can be expensive fixes down the line. The factory warranty on a 2015 is nearly up too, so not buying it was a risk on ANY used 2015.

Your on principle argument wont carry you far if you have no damages.

 

[stoli]

Your car got a BRAND NEW engine. So in fact you likely got more than you paid for since the engine (and turbo more importantly) didn't have all of the wear on it (the first engine had some before it blew). How the motor and turbo are is now is better than had you bought it right before it blew up right and it died on you in the first 100 miles right?

Sorry but I dont get that part of the gripe; you got what you paid for, and with a newer not abused engine. And it was done by Ford with all new OEM parts, I dont see how you were "damaged." Look at all of the GT350s getting new motors because of blown motors and everyone goes on their way just fine; ion MUCH more expensive/limited cars.

Bingo. I see no harm or foul here. It's not like they got a car in with a bigger turbo, ic, tune, etc, returned it to stock, and then sold it to you. They certainly could do that and you'd have an original motor more likely to fail.

As for CarFax, lol. It shows nothing on one of my cars and the other it shows as being totaled. What it doesn't say is that it was because the headlight, bumper cover, fender and a couple bent pieces in the engine bay were more than book. That was 20,000 miles ago. ;)

 

[Blk2015GT]

Bingo. I see no harm or foul here. It's not like they got a car in with a bigger turbo, ic, tune, etc, returned it to stock, and then sold it to you. They certainly could do that and you'd have an original motor more likely to fail.

As for CarFax, lol. It shows nothing on one of my cars and the other it shows as being totaled. What it doesn't say is that it was because the headlight, bumper cover, fender and a couple bent pieces in the engine bay were more than book. That was 20,000 miles ago. ;)

THAT would be reason to complain if they knew it was modded and returned to stock and didnt say anything about it (although how they would sell it as certified idk).

I would be happy if I was going to buy a used car and it had a newer year build of motor fully replaced by the dealership and covered under warranty. The odds of newer one blowing are much much less than the first model year run of them; or the one that was clearly beat on. I would understand being pissed buying the car pre blowout and it blew out in the first 500 miles (the hassle/time as its still a warranty swap)

 

[signal12]

Sure, I got lucky. But if you can't see the lack of ethics then I can't explain it any further. But read some of their reviews from folks who weren't as lucky as I. As I said, right is right and wrong is wrong. It's people that allow the deceptive practices to continue by shrugging and saying oh well that perpetuate the problem. Remember, also, that if I hadn't discovered on my own the engine had been replaced, I would never have known. But I'm tired of trying explain ethical behavior here. Too much typing. Some people just have to be sheep.

But to be sure, I'm very glad the engine is new, however, the dealer originally told me, after I confronted them, that the engine was NOT covered under the warranty. So they thought, when they sold me the car, the engine wasn't covered! THATS why I'm on here trying to get folks to understand that their INTENT was to break it off in my a$$! I just got lucky maybe the next guy won't.

 

[stoli]

What did they do to deceive you? Was there something false in the paperwork? I get that you feel they should have told you it had a new motor, but that isn't deception.

 

[Tom C]

Been thinking about this one since it was first posted. If I was considering a used car and knew that the engine had been replaced, the first thing that'd come to mind is that the car might have been abused. I'd be concerned about the trans and rear as well andI wouldn't take the chance. I'd walk away.

The OP had a right to know.

 

[Jackie Chan]

Motors get replaced all the time on cars that arent abused. If a factory new engine was used it has warranty on it and is gtg imo


As far as trade in, airbags deployed is a big deal to anyone and certainly devalues a trade in.

 

[Jackie Chan]

Been thinking about this one since it was first posted. If I was considering a used car and knew that the engine had been replaced, the first thing that'd come to mind is that the car might have been abused. I'd be concerned about the trans and rear as well andI wouldn't take the chance. I'd walk away.

The OP had a right to know.

The law states otherwise. The dealer sold him a car with warranty, if he wanted to have a 3rd party check it out im sure he could have as a stipulation of the deal.

 

[Jackie Chan]

As far as the cpo, did you sign cpo paperwork? I would be super pissed about that. Even with a replaced factory engine it would still qualify for cpo(unlike the truck with deployed airbags).

What is the equipment on the mustang anx how much did you pay?

 

[Tom C]

Motors get replaced all the time on cars that arent abused. If a factory new engine was used it has warranty on it and is gtg imo

I agree, but that's not my point. Unless you personally know the history of the car there's always that doubt. Why would someone buy a car without knowing the circumstances of a major repair? What if the car had come off of rental service where abuses are common? I'd want to know why the engine was replaced at the very least.

As far as airbags, what about those that didn't deploy as a result of a collision, but were replaced in the Takata recall? And if an airbag deployed due to an accident, evidence of repaired front or side damage is easily verifiable by a qualified body technician.

The dealer lied by omission and the OP was denied the opportunity to make an informed decision.

 

[signal12]

I agree, but that's not my point. Unless you personally know the history of the car there's always that doubt. Why would someone buy a car without knowing the circumstances of a major repair? What if the car had come off of rental service where abuses are common? I'd want to know why the engine was replaced at the very least.

As far as airbags, what about those that didn't deploy as a result of a collision, but were replaced in the Takata recall? And if an airbag deployed due to an accident, evidence of repaired front or side damage is easily verifiable by a qualified body technician.

The dealer lied by omission and the OP was denied the opportunity to make an informed decision.

THIS is my point entirely! THANK YOU, :cheers:

 

[signal12]

The law states otherwise. The dealer sold him a car with warranty, if he wanted to have a 3rd party check it out im sure he could have as a stipulation of the deal.

U may want to reread FTC regulations found at 16 CFR 455 (the Used Car Rule) specifically states that omission of known facts pertinent to the condition of the used car constitutes fraud.

But AGAIN, THE RIGHT THING TO DO would have been full disclosure.

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