Ford Representative

[Stang_inang_yan]

Hi all.

Do we have a Ford Representative in house? I got some issues with my 2015 Mustang GT and I'd like to get my issues escalated quickly.

Thanks.

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[Tony Alonso]

Send a PM to FordService for help.

 

[Stang_inang_yan]

Send a PM to FordService for help.

Thanks so much.

 

[hiccup]

There once was a lady representative from ford who frequented this site...or maybe that was allfordmustang

 

[Stang_inang_yan]

Here is the problem.

 

[Tony Alonso]

There once was a lady representative from ford who frequented this site...or maybe that was allfordmustang

User FordService is monitored and responded to by Deysha and other Ford representatives here.

 

[FordService]

Hi all.

Do we have a Ford Representative in house? I got some issues with my 2015 Mustang GT and I'd like to get my issues escalated quickly.

Thanks.

I received your PM, Stang_inang_yan. I’ll get back to you soon.

Send a PM to FordService for help.

There once was a lady representative from ford who frequented this site...or maybe that was allfordmustang

User FordService is monitored and responded to by Deysha and other Ford representatives here.

Thank you for the support, guys!!

Deysha

 

[Barrel]

I've said it before but Deysha is a leading reason why I bought another Ford after what I went through with my '11 GT. Ford has some good people working for them in CS.

 

[Glex25]

I think you should do a rhd conversion so you can even it out

 

[brandonsmash]

+1 for Deysha (and the other staff). They're very helpful, and it's honestly astonishing that they're so active.

 

[highvoltage]

Took mine in today for my trunk. Passenger side corner was sticking up half an inch when closed. Such an eyesore. Harris Ford in Lynnwood, WA got it taken care of right away. I was expecting waiting on authorization from ford and having to come back. Not sure if they got it that quick or a manager said do it. But in and out in under 3 hours and they had to squeeze me into the body shop. Happy camper now. Good luck with your ride man. I have the same color too.

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[paul123]

Here is the problem.

you check the car with a tape measure ?

 

[Stang_inang_yan]

Took mine in today for my trunk. Passenger side corner was sticking up half an inch when closed. Such an eyesore. Harris Ford in Lynnwood, WA got it taken care of right away. I was expecting waiting on authorization from ford and having to come back. Not sure if they got it that quick or a manager said do it. But in and out in under 3 hours and they had to squeeze me into the body shop. Happy camper now. Good luck with your ride man. I have the same color too.

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How did they fix the trunk issue?

 

[highvoltage]

No clue.

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[GT Pony]

Took mine in today for my trunk. Passenger side corner was sticking up half an inch when closed. Such an eyesore.

Wow, half an inch? ... you didn't see this when the car was on the lot? If it was sticking up only on one side, then the hinge on that side was probably out of adjustment. Maybe it came loose and moved around after you got the car. :shrug:

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