Cobra Jet
Well-Known Member
My update:
Finished with the S550 vibe. As you all know, I have extensive documentation, emails, records etc. Over the course of the last month or so, I have been working with my current Ford CSR. She had elevated my dissatisfaction with the whole “new car experience”, the extensive warranty work and the fact that the vibe has yet again returned just as bad, even after being previously “fixed” (no BS). I’m now in contact with Ford RAV who has approved the replacement. Paperwork has been started; my 2016 will be getting replaced with a 2018.
The aforementioned replacement process is a process in itself; once I have been made whole - I’ll provide more info.
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One thing I want to bring up for those who have had their vehicle in the shop for this issue and have not had 100% complete satisfaction:
Think of the detrimental effects a driveline vibration has on ALL associated components of rotating mass (ie: engine, transmission and rear diff) when driving daily at prolonged constant speeds of 55mph+... no joking matter.
Sure, there’s ways to bandaid the problem (SSM hose clamps, balancing bands/weights, etc) so it subsides, but it does not correct the underlying problem nor does it correct any internal damage that has already occurred - especially on vehicles where the problem returns or is a persistent issue.
Finished with the S550 vibe. As you all know, I have extensive documentation, emails, records etc. Over the course of the last month or so, I have been working with my current Ford CSR. She had elevated my dissatisfaction with the whole “new car experience”, the extensive warranty work and the fact that the vibe has yet again returned just as bad, even after being previously “fixed” (no BS). I’m now in contact with Ford RAV who has approved the replacement. Paperwork has been started; my 2016 will be getting replaced with a 2018.
The aforementioned replacement process is a process in itself; once I have been made whole - I’ll provide more info.
—
One thing I want to bring up for those who have had their vehicle in the shop for this issue and have not had 100% complete satisfaction:
Think of the detrimental effects a driveline vibration has on ALL associated components of rotating mass (ie: engine, transmission and rear diff) when driving daily at prolonged constant speeds of 55mph+... no joking matter.
Sure, there’s ways to bandaid the problem (SSM hose clamps, balancing bands/weights, etc) so it subsides, but it does not correct the underlying problem nor does it correct any internal damage that has already occurred - especially on vehicles where the problem returns or is a persistent issue.
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