didibabawu
Active Member
I ordered a set of the premium flaps which does not come with longer push in pins. There is no way I can reuse the factory push in pins to attached the from flap as they are way too thick. I used "Contact Us" from on your website yet to receive any reply from you guys.Customers complained about them sticking out too far so we moved them in.
We now have longer pins for the kits because of the problems customers were having with the thicker material. You must have gotten an earlier kit.
I had no problem installing the supplied u clips. They need to be tight to ensure a secure installation. If they are too tight you can use a screwdriver to open them up a little.
We have not received your email. Please give us a call at 888.257 8515 so we can get your information and send you some new pins.
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