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[Boduke0220]

Sorry for the loss of your parents.

Lidio is a good dude and you should go to him from now on!

Please listen to us in the future. For the $15k you spent, you could have had a much stronger running car.

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[Livernois Motorsports]

Here is an update. I really hope Livernois Motorsports is reading this.

Yesterday I picked up my car from Alternative Auto. The owner is Lidio and he tuned my car. Last week he had a Ford tech clear the CPU. From there he tuned it for a safe 91 octane tune. LMS had put the stock pulley back on at my suggestion as to make the car more drivable. The car made 523 rwhp and 434 rwtq. We discussed the car in detail and why the numbers were so low. Lidio said with 93 about 20 more rwhp. That is still very low. With the smaller pulley and headers "about 580-600". He said the day the car was dyno'd it was in the 80s. He put many miles on the car, and worked on drivability. The car drives just like stock. Excellent shifting and runs perfect.
He apologized about the work LMS did. I said "it's not your fault". He said the car NEVER should have left the shop. It was apparent the car was very lean and just ran poorly as soon as we went for a ride in it. I showed him the bad piston and he said it definitely was pre-detonation that caused the problem. No doubt in his mind. He said several times that he could not understand why LMS let the car go out this way. That there are good folks there, but this is really bad. I told him the car ran bad from the get-go. Se said on Dyno Day that he really didn't remember my car because he did so many, but when I brought the car back in the shop that one of his techs said he remembered the car because it was pre-detonating. Lidio or I didn't hear it, but the tech said he thought it was apparent. Though he didn't hear it, Lidio thought it was pre-detonating from the way the dyno chart results were and mentioned it to me then. That is when I called LMS right away and they pretty much po-po'd it. I brought it back in anyway and they had it 2 weeks to work on the tune and said it was "fine". I got the car back and it ran so bad that I brought it back again and that's when they said the engine was bad.
So, many of you are thinking "523/434", really. Yes really. Lidio used HP tuning and has my stock file on a stick for me to take and tune anywhere else I want to go. The thing is now I can drive the car and it runs excellent. Backup camera magically works and the cruise is fine. Idling is at 700 instead of the 900-1100 from LMS.
So, there you have it. I made several mistakes but the car does run smooth and shifts about 7500 RPM.
Lidio asked me "are you going to go after LMS for this". I said I don't know. He said that it was apparent that they did not tune the car right and he guessed that they caused the piston failure. No one knows for absolute sure, but it's likely.

You can almost always tune around a problem, just because the car drives okay right now doesnt mean it is properly done and also doesnt mean the issue was fixed, we do not avoid problems by tuning around them, if we wouldve done that the car wouldve been back a while ago but thats not how we things here, we determine the issue and see how we can fix it and if that takes time then so be it but we were trying to make sure everything was done the right way. Also i see a mention of a line for the blower that had blockage? That is put there on purpass as a resticter for the bypass valve to keep it from being so touchy

 

[SolarFlare]

Doesnt come in when being tagged for a resolution......drops in to talk shit about new tuner. lmao. You guys are turds.

 

[gixxersixxerman]

Doesnt come in when being tagged for a resolution......drops in to talk shit about new tuner. lmao. You guys are turds.

where is that "did we just become best friends" meme when i need it........ I was thinking the exact same thing lol.. the "work around the problem" was a new tune....... a proper tune..... I lost count how many on here said the LMS tuned sucked went to a new tuner and car runs great.. Buty yeah, put blame on some one else. yall couldnt fix the problem having the car for over a month..

 

[Boduke0220]

Seriously?

 

[Livernois Motorsports]

Doesnt come in when being tagged for a resolution......drops in to talk shit about new tuner. lmao. You guys are turds.

We offered several resolutions to the customer which he denied them, we were not even done with the car when the customer begged to ahve the car back early to go to a car show with t, we told him the tune is not done and if he drives the car he has to be very easy on it and that he would have us the car back ASAP monday morning for us to finish our work, of course the tune was bad when it left early as we stated the tune was incomplete and the customer would not let us finish our work all we can do is try at that point but just because its running decent now does not mean that the issue was addressed and solved, thats just not how we do things.

 

[GreenS550]

You can almost always tune around a problem, just because the car drives okay right now doesnt mean it is properly done and also doesnt mean the issue was fixed, we do not avoid problems by tuning around them, if we wouldve done that the car wouldve been back a while ago but thats not how we things here, we determine the issue and see how we can fix it and if that takes time then so be it but we were trying to make sure everything was done the right way. Also i see a mention of a line for the blower that had blockage? That is put there on purpass as a resticter for the bypass valve to keep it from being so touchy

Here is my email to you from April. This is a follow up to the phone call and email from Dyno day where spark knock was detected by the tuner. Not by sound the "feel" of the car during the pull.
Let's see, I called you the DAY it was dyno'd here and emailed as well. We thought it was a bad ring land but after seeing how lean this last tune and how poorly the car has run since I took it there, I am convinced YOU should quit making excuses, pay for the second engine and apologize.

I just went through looking at all the emails. Dozens and dozens complaining about the car. Your denial and excuses are exactly what companies that decline do. Here is just one conversation from April 24th which was in response to my original concern. When Lidio had Ford reflash the CPU the flashing backup camera and cruise control was fixed as well. Somebody at your place is either poorly trained/does not know how to tune or a virus is in your system.

This is from 4/21, the day the car was dyno'd. Remember by this time I had contacted you several times on the phone and email explaining that the car ran bad:

Hi, Steve.
I left you a voice message on Saturday the 21st. I went to Alternative Auto Dyno day and head my 2015 mustang dyno'd. No only did it Dyno 46 rwtq less but more importantly Lidio, the owner said he detected some spark knock. This is troubling as I know that preignition can damage the engine. It's like this looked at asap. Thanks, Bob Nelson

When Lidio drove my car a couple of weeks ago he said within 1/2 a block that the car was not running right. After a mile of gentle driving he said he could see from the AFR that the car was lean and spark knocking.

 

[Jay-rod427]

So you don't tune around problems, but you needed more time because the tune was incomplete? Weeks ago if you would just actually admit you caused problems the world and your future business would be better off. You're going to need a mining crew to get out of the hole you keep digging. The truth no matter how bad is 1,000X times better than deceit.

 

[GreenS550]

We offered several resolutions to the customer which he denied them, we were not even done with the car when the customer begged to ahve the car back early to go to a car show with t, we told him the tune is not done and if he drives the car he has to be very easy on it and that he would have us the car back ASAP monday morning for us to finish our work, of course the tune was bad when it left early as we stated the tune was incomplete and the customer would not let us finish our work all we can do is try at that point but just because its running decent now does not mean that the issue was addressed and solved, thats just not how we do things.

That is absolutely untrue. I told you that I had to go back to the UP on Monday. Andy called me about the car Monday and ended up accusing me that I changed what I was doing. I told him, if you are going to call me a liar, we are done.
You have had my car several times and the car didn't run close to correct. I left your place on Wednesday and said I was going to a Ford meet on Friday. You told me it was fine to drive. I drove it to my Detroit home and it ran bad. Coming back from Dearborn on Friday I was detecting what could only be spark knock or something. Having had my car for 2 weeks here, 2 weeks there then 2 months and me coming repeatedly to drive the car and it OBVIOUSLY running poorly, I contacted Lidio. He said Saturday AM he would look at it. After a mile or so he said regardless of what you do, DON'T drive the car. You could damage the engine.

The amount of hassle I have experienced and likely the business you may have lost I would think would drive you to make the customer happy. NOTHING could be further from the truth. Lidio asked me what action I might take with you. I said I don't know. He said if the car originally had a tune like this from the beginning it is highly likely that the tune damaged the engine. He thought the tune in it was very aggressive.

 

[GreenS550]

So you don't tune around problems, but you needed more time because the tune was incomplete? Weeks ago if you would just actually admit you caused problems the world and your future business would be better off. You're going to need a mining crew to get out of the hole you keep digging. The truth no matter how bad is 1,000X times better than deceit.

ABSOLUTELY!!

 

[SolarFlare]

We offered several resolutions to the customer which he denied them, we were not even done with the car when the customer begged to ahve the car back early to go to a car show with t, we told him the tune is not done and if he drives the car he has to be very easy on it and that he would have us the car back ASAP monday morning for us to finish our work, of course the tune was bad when it left early as we stated the tune was incomplete and the customer would not let us finish our work all we can do is try at that point but just because its running decent now does not mean that the issue was addressed and solved, thats just not how we do things.

My man, with all due respect, GTFO of here with this BS. You had the car long enough! When I put my blower on I told my tuner, the kit, the fuel system and its supporting mods and I was sent an email tune that was spot the F on. I drove and beat on that tune for 6 months before contacting them for a new tune because a manifold was added. And this is strictly a tuner Im talking about. You guys make AND tune this blower AND you had the luxury of having it in your shop.

A while back I was able to detect that a buddy and coworker of mine had a shitty tune from you guys which you guys denied completely. Car had very little power and running rough. I hooked up my ngauge to find the car was seeing Spark Retard up to +8 degrees and some misfires. I already knew this was gonna end bad for the OP. Shame it went this far. I said long ago that there's no hope that you guys will tune a 700+hp built motor to 8000rpms when you couldnt tune a stock motor with 150hp less.

 

[MyFirst5.0]

this was painful to read, why after being told numerous times to get a professional etune from lund or palm beach dyno did the OP not do that?

 

[gixxersixxerman]

this was painful to read, why after being told numerous times to get a professional etune from lund or palm beach dyno did the OP not do that?

I believe mainly it was to keep the warranty on the new engine iontact, and was hoping it was a bad ring. but after the last pick up thats what he did.. well to his own local tuner.


What i cant figure out is how LMS keeps saying it wasnt ready and didnt have the time and the car was done 7/18 i believe was posted and they said it was ready to be picked up 8/4.... why would you say its ready for pick up if it wasnt? How could you not dial in a tune between the 18th and the 4th. I had a ground up tune on a totally new platform (scion FRS in 2013) and it took about 6 hours for everything.. First time delicious tuning did a KW supercharger with flex fuel on one. this is a car yall work on for years. nothing new... how?

 

[SoCalTim]

Bottom line, it doesn’t take weeks to tune a car.

An afternoon with a competant tuner should have had that tune wrapped up with a bow on the top.

I don’t see this thread going anywhere, we have identified LMS have issues tuning the Magnuson set up, and they are obviously not going to give a dime back to the OP for his new built motor.

I am sure anyone who was previously considering an install + tune package from LMS on a Magnuson will think twice after reading this thread. OP, don’t waste your breath with LMS, only way you will get any $ back is by lawyering up which would probably cost more than its worth tbh.

 

[cobra199711]

This

Bottom line, it doesn’t take weeks to tune a car.

An afternoon with a competant tuner should have had that tune wrapped up with a bow on the top.

I don’t see this thread going anywhere, we have identified LMS have issues tuning the Magnuson set up, and they are obviously not going to give a dime back to the OP for his new built motor.

I am sure anyone who was previously considering an install + tune package from LMS on a Magnuson will think twice after reading this thread. OP, don’t waste your breath with LMS, only way you will get any $ back is by lawyering up which would probably cost more than its worth tbh.

.

Agreed litigation would be costly and frankly not worth it. Really sucks OP had to go through this and I’m sure it’s going to cost LMS some future $$

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