UK Mustang delivery

[deep south]

Did you order from Eastleigh?

Yup - Hendy Ford.... but the sales team there aren't very good at replying to mails or calls - manly because they have nothing to say most of the time...

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[Jimboy2]

I guessed that. I ordered from Steve there. Young ish lad. I knew more about the car then he did.
Think I will be getting my info from Karen. Have a long wait tho.
Keep me updated on your delivery with them. Will be good to see how they handle it

 

[jord79]

Anyone know which Mustang carrying vessels are currently en route from Baltimore or ones which are scheduled to depart soon?

 

[Hammer Time]

Anyone know which Mustang carrying vessels are currently en route from Baltimore or ones which are scheduled to depart soon?

I'm interested in this info too Deysha has just told me my car is en route to the port

 

[Manders Mustang]

I'm interested in this info too Deysha has just told me my car is en route to the port

If i'm not mistaken, there's two (?) next week, and one the week after. Correct me if i'm wrong on that. Not sure on specific dates on any, but i think one was the 5th or 7th Jan, the other the 14th?

 

[mustangguy64]

I'm interested in this info too Deysha has just told me my car is en route to the port

Try this link http://http://www.kline.com/KAMCarCarrier/Schedules/Car-Carrier_RoRo_Sailing_Schedule.pdf

Should give you a PDF of the sailing schedules.

 

[YLA G]

It could be on WWL also!

Check your vin code in the "cargo id" field, but mostly it only showing up if it's on the ship already.

https://www.2wglobal.com/webapps?fr...cean.do?method=getDefaultOceanQuickSearchPage


There is one leaving to zeebrugge on 4 januari.

 

[Big_G]

It could be on WWL also!

Check your vin code in the "cargo id" field, but mostly it only showing up if it's on the ship already.

https://www.2wglobal.com/webapps?frameId=145155624833484271&url=https%3A%2F%2Fatt.2wglobal.com%2Fgstattweb%2Focean.do%3Fmethod%3DgetDefaultOceanQuickSearchPage


There is one leaving to zeebrugge on 4 januari.

They dont use WWL for EU/UK cars, just USA & AU

 

[YLA G]

They dont use WWL for shipping to Europe, just USA & AU

damned :(

 

[j-rowe14]

Me as a dealer, when the boat leaves America we get a message with the boat name and use www.vesselfinder.com to track the ship. If you speak to your salesperson he or she will be sent this information.

I have forwarding the email to the customers to keep them updated every step of the delivery process.

 

[slowhand99]

Me as a dealer, when the boat leaves America we get a message with the boat name and use www.vesselfinder.com to track the ship. If you speak to your salesperson he or she will be sent this information.

I have forwarding the email to the customers to keep them updated every step of the delivery process.

Good to hear but you are sadly the exception amongst dealers.

 

[j-rowe14]

Good to hear but you are sadly the exception amongst dealers.

This should be the standard service that a dealer provides.
I update customers every month even if there is nothing to update with. I treat customers like I would want to be treated and hearing no update is better than no news at all!!!

James

 

[Jimboy2]

This should be the standard service that a dealer provides.
I update customers every month even if there is nothing to update with. I treat customers like I would want to be treated and hearing no update is better than no news at all!!!

James

Sounds like your a one off. You should spread the word a bit as you can first hand see how frustrating it is for some people.

 

[j-rowe14]

Good to hear but you are sadly the exception amongst dealers.

Sounds like your a one off. You should spread the word a bit as you can first hand see how frustrating it is for some people.

Thanks Jimboy2.
This is what the email look like from Ford regarding the deliveries of Mustangs!!

Ford Motor Company

FordStore Only DEALER COMMUNICATION​

Email on Behalf of:
UK DAC TEAM
Purpose of the Communication:
Ford Mustang Dealer Delivery update : 22 December 2015
Recipient List (email)
[email protected]; ; ; ;
Summary:
As announced in PN1336, we are pleased to inform you that the following vehicle(s) are on board the next boat which departed last week.
The BISHU HIGHWAY’s progress can be tracked via www.vesselfinder.com

VIN List:

Dealer

VIN
48488 - Trust Ford - Epsom
​

​

​

​

​

​

Action Required:
If your unit(s) are for customer(s) please advise them of this good news and remind them that a further delivery lead time of 5-6 weeks is expected once the ship reaches Zeebrugge (expected in 0-3 weeks).
Attachments:
N/A
Web Link:
www.vesselfinder.com

 

[Jimboy2]

Thanks Jimboy2.
This is what the email look like from Ford regarding the deliveries of Mustangs!!

Ford Motor Company

FordStore Only DEALER COMMUNICATION​

Email on Behalf of:
UK DAC TEAM
Purpose of the Communication:
Ford Mustang Dealer Delivery update : 22 December 2015
Recipient List (email)
[email protected]; ; ; ;
Summary:
As announced in PN1336, we are pleased to inform you that the following vehicle(s) are on board the next boat which departed last week.
The BISHU HIGHWAY’s progress can be tracked via www.vesselfinder.com

VIN List:

Dealer

VIN
48488 - Trust Ford - Epsom
​

​

​

​

​

​

Action Required:
If your unit(s) are for customer(s) please advise them of this good news and remind them that a further delivery lead time of 5-6 weeks is expected once the ship reaches Zeebrugge (expected in 0-3 weeks).
Attachments:
N/A
Web Link:
www.vesselfinder.com

Out of interest what lead time are you giving customer for delivery if ordered today?
There are 2 of us on here both ordered within 2 weeks of each over. I have been told 9 months, he has been told March 2017!

What do you think?

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